🚀 go-pugleaf

I have a R520m (which is almost identical to T39m internally) which used to
reboot on its own after a firware upgrade.  It was reflashed and exchanged
but problem persisted.  Then I had the phone flashed at a different service
point and the problem went away.

"Rainy" <rainy__bear@hotmail.com> wrote in message
news:b9s5v9$f2k$1@bunyip.cc.uq.edu.au...
> Hi all,
>
> I have a T39m which in the past couple of weeks has begun turning itself
off
> randomly.  Also last night when I tried to compose an email on it, each
time
> I tried to enter an email address it would reset itself (i.e.. go back to
> the pin entry screen).  This happened about 8 times in a row before it
> worked properly again.
>
> My question is: is this phone fixable or will the phone need to be
replaced?
> I would prefer the first option as my experience with the 2nd option is
that
> I usually have to be without my phone for at least 3 weeks before I
receive
> a replacement (as would most likely be the case this time as Sony-Ericsson
> have said they have no stock of the T39 at the moment).  If the phone is
not
> fixable, will the problem remain as it is or will it just keep getting
> worse?
>
> Sony-Ericsson have told me that the resetting sounds like it might be a
> software issue (I currently have R4A008) but the turning off sounds more
> like a firmware issue, in which case, they would most likely need to
replace
> rather than fix it, does this sound accurate?
>
> If anyone has any knowledge or experience of such problems with a T39m I
> would appreciate any information you can give me.
>
> Thanks!
>
>

Hi Rainy,
my t39m has had other strange behaviour with R4A008 like
hangups. I figured that it is related in my case to memory-full
conditions. Since I know that, I am taking care of not letting
SIM and RAM running to full conditions and my t39m is happy.

regards
Bertil 

Rainy wrote:
> 
> Hi all,
> 
> I have a T39m which in the past couple of weeks has begun turning itself off
> randomly.  Also last night when I tried to compose an email on it, each time
> I tried to enter an email address it would reset itself (i.e.. go back to
> the pin entry screen).  This happened about 8 times in a row before it
> worked properly again.
> 
> My question is: is this phone fixable or will the phone need to be replaced?
> I would prefer the first option as my experience with the 2nd option is that
> I usually have to be without my phone for at least 3 weeks before I receive
> a replacement (as would most likely be the case this time as Sony-Ericsson
> have said they have no stock of the T39 at the moment).  If the phone is not
> fixable, will the problem remain as it is or will it just keep getting
> worse?
> 
> Sony-Ericsson have told me that the resetting sounds like it might be a
> software issue (I currently have R4A008) but the turning off sounds more
> like a firmware issue, in which case, they would most likely need to replace
> rather than fix it, does this sound accurate?
> 
> If anyone has any knowledge or experience of such problems with a T39m I
> would appreciate any information you can give me.
> 
> Thanks!

"Rainy" <rainy__bear@hotmail.com> wrote in message
news:b9s5v9$f2k$1@bunyip.cc.uq.edu.au...
> Hi all,
>
> I have a T39m which in the past couple of weeks has begun turning itself
off
> randomly.  Also last night when I tried to compose an email on it, each
time
> I tried to enter an email address it would reset itself (i.e.. go back to
> the pin entry screen).  This happened about 8 times in a row before it
> worked properly again.
>
> My question is: is this phone fixable or will the phone need to be
replaced?
> I would prefer the first option as my experience with the 2nd option is
that
> I usually have to be without my phone for at least 3 weeks before I
receive
> a replacement (as would most likely be the case this time as Sony-Ericsson
> have said they have no stock of the T39 at the moment).  If the phone is
not
> fixable, will the problem remain as it is or will it just keep getting
> worse?
>
> Sony-Ericsson have told me that the resetting sounds like it might be a
> software issue (I currently have R4A008) but the turning off sounds more
> like a firmware issue, in which case, they would most likely need to
replace
> rather than fix it, does this sound accurate?
>
> If anyone has any knowledge or experience of such problems with a T39m I
> would appreciate any information you can give me.
>
> Thanks!
>
>

What is the date code on your handset?

(On the handset's IMEI sticker of the form 0-w--)

--
Antz,
Part of the UKtm family.

Rainy wrote:
> 
> Hi all,
> 
> I have a T39m which in the past couple of weeks has begun turning itself off
> randomly.  Also last night when I tried to compose an email on it, each time
> I tried to enter an email address it would reset itself (i.e.. go back to
> the pin entry screen).  This happened about 8 times in a row before it
> worked properly again.

You could try a "Master reset", although you will lose your settings.

(settings, Master Reset).

This *can* help clear up glitches like this.

That's a good suggestion I should investigate. I have similar reset and
freeze problems too on my T39, and my phone-addressbook's memory is
full.

In article <3EC1F6DC.1AF8F7F8@Conzin.com>, Bertil Munde
<Bertil.Munde@Conzin.com> wrote:

> Hi Rainy,
> my t39m has had other strange behaviour with R4A008 like
> hangups. I figured that it is related in my case to memory-full
> conditions. Since I know that, I am taking care of not letting
> SIM and RAM running to full conditions and my t39m is happy.
> 
> regards
> Bertil

Thanks for all suggestions and info.  In answer to the questions asked:
1.  It is 02W13.  Is this important?
2.  Neither the sim nor phone memory are anywhere near full (in fact they
are emptier than they have been in months!).
3.  The master reset is a good idea to try before handing my phone over to a
service centre.

">-�LuVbuG�-<" <anthony_deadabo@hotmail.com> wrote in message
news:b9su4e$ga1$1$8300dec7@news.demon.co.uk...
> "Rainy" <rainy__bear@hotmail.com> wrote in message
> news:b9s5v9$f2k$1@bunyip.cc.uq.edu.au...
> > Hi all,
> >
> > I have a T39m which in the past couple of weeks has begun turning itself
> off
> > randomly.  Also last night when I tried to compose an email on it, each
> time
> > I tried to enter an email address it would reset itself (i.e.. go back
to
> > the pin entry screen).  This happened about 8 times in a row before it
> > worked properly again.
> >
> > My question is: is this phone fixable or will the phone need to be
> replaced?
> > I would prefer the first option as my experience with the 2nd option is
> that
> > I usually have to be without my phone for at least 3 weeks before I
> receive
> > a replacement (as would most likely be the case this time as
Sony-Ericsson
> > have said they have no stock of the T39 at the moment).  If the phone is
> not
> > fixable, will the problem remain as it is or will it just keep getting
> > worse?
> >
> > Sony-Ericsson have told me that the resetting sounds like it might be a
> > software issue (I currently have R4A008) but the turning off sounds more
> > like a firmware issue, in which case, they would most likely need to
> replace
> > rather than fix it, does this sound accurate?
> >
> > If anyone has any knowledge or experience of such problems with a T39m I
> > would appreciate any information you can give me.
> >
> > Thanks!
> >
> >
>
> What is the date code on your handset?
>
> (On the handset's IMEI sticker of the form 0-w--)
>
> --
> Antz,
> Part of the UKtm family.
>
>

"Rainy" <rainy__bear@hotmail.com> wrote in message
news:b9s5v9$f2k$1@bunyip.cc.uq.edu.au...
>
> I have a T39m which in the past couple of weeks has begun turning itself
off
> randomly.


Oh dear.

Sounds like a typical Ericsson software problem, take it to a service centre
and get the software upgraded. If the phone turns itself off and stays off,
it's more a battery contact problem from my experience, but if it reboots,
that's normal for a software glitch with an Ericsson handset.


Albinus.

Don't worry, I have had 2 t68i all do the same.
1. returned to Sony, "repaired" sent back, then it wouldn't even accept a
sim card.
2. still resets, but has the additional problem of "No Access" instead of
"Orange" being displayed, funny as sometimes it shows max reception when
this appears

"Albinus" <albinus@spam-this.com> wrote in message
news:3ec2f9bc$0$15598$afc38c87@news.optusnet.com.au...
> "Rainy" <rainy__bear@hotmail.com> wrote in message
> news:b9s5v9$f2k$1@bunyip.cc.uq.edu.au...
> >
> > I have a T39m which in the past couple of weeks has begun turning itself
> off
> > randomly.
>
>
> Oh dear.
>
> Sounds like a typical Ericsson software problem, take it to a service
centre
> and get the software upgraded. If the phone turns itself off and stays
off,
> it's more a battery contact problem from my experience, but if it reboots,
> that's normal for a software glitch with an Ericsson handset.
>
>
> Albinus.
>
>


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"****D****" <dave@dont-reply-here.com> wrote in message
news:hoHwa.22763$xd5.1037478@stones.force9.net...

> 2. still resets, but has the additional problem of "No Access" instead of
> "Orange" being displayed, funny as sometimes it shows max reception when
> this appears


My old A1018s would display something similar when out of Telstra coverage,
but had full Optus reception. Maybe this is what's happening?

In article <150520030526285856%whytoi@hotmail.com>, Whytoi 
<whytoi@hotmail.com> writes
>That's a good suggestion I should investigate. I have similar reset and
>freeze problems too on my T39, and my phone-addressbook's memory is
>full.
>
>In article <3EC1F6DC.1AF8F7F8@Conzin.com>, Bertil Munde
><Bertil.Munde@Conzin.com> wrote:
>
>> Hi Rainy,
>> my t39m has had other strange behaviour with R4A008 like
>> hangups. I figured that it is related in my case to memory-full
>> conditions. Since I know that, I am taking care of not letting
>> SIM and RAM running to full conditions and my t39m is happy.
>>

My T39m re-booted itself to the PIN prompt while I wasn't using it, 
three or four times, a couple of weeks ago.  It worries me because I had 
the same symptom on an earlier T28, and that was a hardware problem.

In the case of the T39 I subsequently discovered the SMS memory was 
nearly full, and I went through and deleted most of the old messages. 
It may be coincidence, but I haven't had it re-boot since.

-- 
Tim S.