Help with modem.

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From: Pepe Duran
Date: Thu, 01 Feb 2001 02:44

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Can  anybody help me with a modem problem.
Modem is a Web Excel 56k External Modem. Computer is a old (guessing at 1995
vintage) IBM Aptiva, Operating system is Win 98 SE.
Control Panel \ System  \ device Manager \ modem looks ok, no asterisk or
question marks.
Control Panel \ Modem \ More Info \ Diagnostics all comes up ok with all the
relevant details.
When I go to dial out I get a "Modem not Found " error.
And the error log looks like this.

02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice Modem
02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
02-01-2001 11:52:05.59 - Modem inf section: Modem_6
02-01-2001 11:52:05.82 - 115200,N,8,1
02-01-2001 11:52:05.85 - 115200,N,8,1
02-01-2001 11:52:05.85 - Initializing modem.
02-01-2001 11:52:05.85 - Send: AT<cr>
02-01-2001 11:52:07.85 - Recv: <no response>
02-01-2001 11:52:07.85 - WARNING: Unrecognized response.  Retrying...
02-01-2001 11:52:07.85 - Send: AT<cr>
02-01-2001 11:52:09.85 - Recv: <no response>
02-01-2001 11:52:09.85 - WARNING: Unrecognized response.  Retrying...
02-01-2001 11:52:09.85 - Send: AT<cr>
02-01-2001 11:52:11.85 - Recv: <no response>
02-01-2001 11:52:11.85 - WARNING: Unrecognized response.  Retrying...
02-01-2001 11:52:11.85 - Send: AT<cr>
02-01-2001 11:52:13.85 - Recv: <no response>
02-01-2001 11:52:13.85 - WARNING: Unrecognized response.  Retrying...
02-01-2001 11:52:13.85 - Send: AT<cr>
02-01-2001 11:52:15.85 - Recv: <no response>
02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
response.
02-01-2001 11:52:15.87 - Hanging up the modem.
02-01-2001 11:53:37.81 - Session Statistics:
02-01-2001 11:53:37.81 -                Reads : 0 bytes
02-01-2001 11:53:37.81 -                Writes: 15 bytes
02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.

Anybody have any suggestions on what is wrong.

Pepe

gburton@bigpond.net.au

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From: "Pepe Duran" <pepe_d@bigfoot.com>
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Subject: Help with modem.
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