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Thread View: alt.comp.hardware
9 messages
9 total messages Started by John E Sat, 08 Jun 2002 11:51
Soundcard/Modem conflict - still not working
#2408
Author: John E
Date: Sat, 08 Jun 2002 11:51
51 lines
3064 bytes
"Edgar Montrose" <edgarmontrose@vox.org> wrote in message
news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> "John E" <La-la-land@hotmail.com> wrote in message
news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > Whenever I put my soundcard into my machine at the same time as my
internal
> >  modem my WinXP machine crashes.
> >
> > I believe it might have something to do with an IRQ conflict, but I've
not
> > had to play about with these kind of settings for years - so I'm very
rusty.
> > Another problem is that I can't get into device manager to make changes
> > because my machine hangs before I get there.
> >
> > I need advice about the best way to modify the IRQ settings so it
works - if
> > that is the cause. Has anyone got any advice on this?
> >
> > If it's not the problem does anyone know what the cause could be?
> >
> The best way is to remove both, reboot WITHOUT them, and let Win free the
> IRQs, and you remove
> any device entries manually. Power down and do complete install of the
> modem FIRST. Power down
> and do the sound card installation second.
>
> This is assuming:
>
> You have a PNP BIOS and these are modern cards that don't use jumpers or
> switches for IRQ
> assignments.

It's still not working. I've made a few observations though:

1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
soundcard (Creative Soundblaster 128 PCI) in the machine
2) The machine crashes (freezes/hangs) whenever it tries to use the modem,
with the soundcard installed and enabled.
3) The machine doesn't crash, but the modem doesn't *work* with the
soundcard installed but *disabled*.
4) The soundcard works fine with the modem installed.
5) There are no reported IRQ conflicts in device manager
6) I have WindowsXP.

I don't know how to fix this problem - does anyone have any other
suggestions?

Thanks in advance,

John Elliott
Re: Soundcard/Modem conflict - still not working
#2409
Author: Larry Dugan
Date: Sat, 08 Jun 2002 12:44
66 lines
3932 bytes
John E wrote:

> "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > "John E" <La-la-land@hotmail.com> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > Whenever I put my soundcard into my machine at the same time as my
> internal
> > >  modem my WinXP machine crashes.
> > >
> > > I believe it might have something to do with an IRQ conflict, but I've
> not
> > > had to play about with these kind of settings for years - so I'm very
> rusty.
> > > Another problem is that I can't get into device manager to make changes
> > > because my machine hangs before I get there.
> > >
> > > I need advice about the best way to modify the IRQ settings so it
> works - if
> > > that is the cause. Has anyone got any advice on this?
> > >
> > > If it's not the problem does anyone know what the cause could be?
> > >
> > The best way is to remove both, reboot WITHOUT them, and let Win free the
> > IRQs, and you remove
> > any device entries manually. Power down and do complete install of the
> > modem FIRST. Power down
> > and do the sound card installation second.
> >
> > This is assuming:
> >
> > You have a PNP BIOS and these are modern cards that don't use jumpers or
> > switches for IRQ
> > assignments.
>
> It's still not working. I've made a few observations though:
>
> 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> soundcard (Creative Soundblaster 128 PCI) in the machine
> 2) The machine crashes (freezes/hangs) whenever it tries to use the modem,
> with the soundcard installed and enabled.
> 3) The machine doesn't crash, but the modem doesn't *work* with the
> soundcard installed but *disabled*.
> 4) The soundcard works fine with the modem installed.
> 5) There are no reported IRQ conflicts in device manager
> 6) I have WindowsXP.
>
> I don't know how to fix this problem - does anyone have any other
> suggestions?
>
> Thanks in advance,
>
> John Elliott

I would check the documentation that came with the modem and the sound card to
see what IRQ's they normally use and can use. If they use the same IRQ, you
would have to change one of them either in the installation. If you can't
change the IRQ during install, then install one and then (after rebooting) go
into device manager and change it. Of course, you then will have to make
changes in all programs that use that device.



--
    "No free man shall ever be debarred the use of arms."
     Thomas Jefferson
Re: Soundcard/Modem conflict - still not working
#2410
Author: John E
Date: Sat, 08 Jun 2002 13:37
76 lines
4037 bytes
"Larry Dugan" <ldugan@midwest.net> wrote in message
news:3D01FCC9.2684DAD@midwest.net...
> John E wrote:
>
> > "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> > news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > "John E" <La-la-land@hotmail.com> wrote in message
> > news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > > Whenever I put my soundcard into my machine at the same time as my
> > internal
> > > >  modem my WinXP machine crashes.
> > > >
> > > > I believe it might have something to do with an IRQ conflict, but
I've
> > not
> > > > had to play about with these kind of settings for years - so I'm
very
> > rusty.
> > > > Another problem is that I can't get into device manager to make
changes
> > > > because my machine hangs before I get there.
> > > >
> > > > I need advice about the best way to modify the IRQ settings so it
> > works - if
> > > > that is the cause. Has anyone got any advice on this?
> > > >
> > > > If it's not the problem does anyone know what the cause could be?
> > > >
> > > The best way is to remove both, reboot WITHOUT them, and let Win free
the
> > > IRQs, and you remove
> > > any device entries manually. Power down and do complete install of the
> > > modem FIRST. Power down
> > > and do the sound card installation second.
> > >
> > > This is assuming:
> > >
> > > You have a PNP BIOS and these are modern cards that don't use jumpers
or
> > > switches for IRQ
> > > assignments.
> >
> > It's still not working. I've made a few observations though:
> >
> > 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> > soundcard (Creative Soundblaster 128 PCI) in the machine
> > 2) The machine crashes (freezes/hangs) whenever it tries to use the
modem,
> > with the soundcard installed and enabled.
> > 3) The machine doesn't crash, but the modem doesn't *work* with the
> > soundcard installed but *disabled*.
> > 4) The soundcard works fine with the modem installed.
> > 5) There are no reported IRQ conflicts in device manager
> > 6) I have WindowsXP.
> >
> > I don't know how to fix this problem - does anyone have any other
> > suggestions?
> >
> > Thanks in advance,
> >
> > John Elliott
>
> I would check the documentation that came with the modem and the sound
card to
> see what IRQ's they normally use and can use. If they use the same IRQ,
you
> would have to change one of them either in the installation. If you can't
> change the IRQ during install, then install one and then (after rebooting)
go
> into device manager and change it. Of course, you then will have to make
> changes in all programs that use that device.

It doesn't let me change the IRQs - "use automatic setiings" is checked and
greyed out.

There is no reported IRQ conflict anyway...
Re: Soundcard/Modem conflict - still not working
#2411
Author: Last Boy Scout
Date: Sat, 08 Jun 2002 14:47
76 lines
4365 bytes
remove both hardware devices from the device manager.  Then shut the
computer down completely.  Unplug it from the wall and take the cover off
and remove both hardware devices physically.  When you reboot the computer,
both of the PCI slots will be open.  Try to go into the BIOS and reserve the
one IRQ which the modem is trying to use.  (You should determine the IRQ of
all devices and write them down to determine what is in conflict.)  Usually
if you click on the System (computer icon in the control panel) you can see
an option to list all of the IRQ's.  Something has to be conflicting or
using memory resources of the other device.  Anyway try to reserve the IRQs
to a specific PCI slot and then try to use that PCI slot.  This only works
on good, well-designed motherboards.

I would also contact both hardware vendors, along with the motherboard
vendor and report the problem.

Consider buying a different sound card or modem.  Take one back and report
that it is not working for a refund.  If something does not work take it
back and demand your money back!!!!

John E <La-la-land@hotmail.com> wrote in message
news:adsr3i$20v47$1@ID-83837.news.dfncis.de...
> "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > "John E" <La-la-land@hotmail.com> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > Whenever I put my soundcard into my machine at the same time as my
> internal
> > >  modem my WinXP machine crashes.
> > >
> > > I believe it might have something to do with an IRQ conflict, but I've
> not
> > > had to play about with these kind of settings for years - so I'm very
> rusty.
> > > Another problem is that I can't get into device manager to make
changes
> > > because my machine hangs before I get there.
> > >
> > > I need advice about the best way to modify the IRQ settings so it
> works - if
> > > that is the cause. Has anyone got any advice on this?
> > >
> > > If it's not the problem does anyone know what the cause could be?
> > >
> > The best way is to remove both, reboot WITHOUT them, and let Win free
the
> > IRQs, and you remove
> > any device entries manually. Power down and do complete install of the
> > modem FIRST. Power down
> > and do the sound card installation second.
> >
> > This is assuming:
> >
> > You have a PNP BIOS and these are modern cards that don't use jumpers or
> > switches for IRQ
> > assignments.
>
> It's still not working. I've made a few observations though:
>
> 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> soundcard (Creative Soundblaster 128 PCI) in the machine
> 2) The machine crashes (freezes/hangs) whenever it tries to use the modem,
> with the soundcard installed and enabled.
> 3) The machine doesn't crash, but the modem doesn't *work* with the
> soundcard installed but *disabled*.
> 4) The soundcard works fine with the modem installed.
> 5) There are no reported IRQ conflicts in device manager
> 6) I have WindowsXP.
>
> I don't know how to fix this problem - does anyone have any other
> suggestions?
>
> Thanks in advance,
>
> John Elliott
>
>
Re: Soundcard/Modem conflict - still not working
#2413
Author: Len Mattix
Date: Sat, 08 Jun 2002 15:39
97 lines
4712 bytes
There are other issues to consider... IRQ is one, but there is also I/O and
(Possibly) DMA that can cause the same behavior.  No where in your post did
you mention weather the modem has its own control panel applet.  Most PCI
Win/SW type modems do.  May allow you to not only change the port but also
the I/O used by the modem.

Try looking under (Other Control Panel Options) in control panel to see if
you have any modem control options there.

Good luck, Len

"John E" <La-la-land@hotmail.com> wrote in message
news:adt1b2$214s4$1@ID-83837.news.dfncis.de...
> "Larry Dugan" <ldugan@midwest.net> wrote in message
> news:3D01FCC9.2684DAD@midwest.net...
> > John E wrote:
> >
> > > "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> > > news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > > "John E" <La-la-land@hotmail.com> wrote in message
> > > news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > > > Whenever I put my soundcard into my machine at the same time as my
> > > internal
> > > > >  modem my WinXP machine crashes.
> > > > >
> > > > > I believe it might have something to do with an IRQ conflict, but
> I've
> > > not
> > > > > had to play about with these kind of settings for years - so I'm
> very
> > > rusty.
> > > > > Another problem is that I can't get into device manager to make
> changes
> > > > > because my machine hangs before I get there.
> > > > >
> > > > > I need advice about the best way to modify the IRQ settings so it
> > > works - if
> > > > > that is the cause. Has anyone got any advice on this?
> > > > >
> > > > > If it's not the problem does anyone know what the cause could be?
> > > > >
> > > > The best way is to remove both, reboot WITHOUT them, and let Win
free
> the
> > > > IRQs, and you remove
> > > > any device entries manually. Power down and do complete install of
the
> > > > modem FIRST. Power down
> > > > and do the sound card installation second.
> > > >
> > > > This is assuming:
> > > >
> > > > You have a PNP BIOS and these are modern cards that don't use
jumpers
> or
> > > > switches for IRQ
> > > > assignments.
> > >
> > > It's still not working. I've made a few observations though:
> > >
> > > 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> > > soundcard (Creative Soundblaster 128 PCI) in the machine
> > > 2) The machine crashes (freezes/hangs) whenever it tries to use the
> modem,
> > > with the soundcard installed and enabled.
> > > 3) The machine doesn't crash, but the modem doesn't *work* with the
> > > soundcard installed but *disabled*.
> > > 4) The soundcard works fine with the modem installed.
> > > 5) There are no reported IRQ conflicts in device manager
> > > 6) I have WindowsXP.
> > >
> > > I don't know how to fix this problem - does anyone have any other
> > > suggestions?
> > >
> > > Thanks in advance,
> > >
> > > John Elliott
> >
> > I would check the documentation that came with the modem and the sound
> card to
> > see what IRQ's they normally use and can use. If they use the same IRQ,
> you
> > would have to change one of them either in the installation. If you
can't
> > change the IRQ during install, then install one and then (after
rebooting)
> go
> > into device manager and change it. Of course, you then will have to make
> > changes in all programs that use that device.
>
> It doesn't let me change the IRQs - "use automatic setiings" is checked
and
> greyed out.
>
> There is no reported IRQ conflict anyway...
>
>
Re: Soundcard/Modem conflict - still not working
#2412
Author: Conor
Date: Sat, 08 Jun 2002 15:41
25 lines
2390 bytes
In article <adt5c102m2f@enews2.newsguy.com>, Crazy-Joe@whitehouse.gov 
says...
> remove both hardware devices from the device manager.  Then shut the
> computer down completely.  Unplug it from the wall and take the cover off
> and remove both hardware devices physically.  When you reboot the computer,
> both of the PCI slots will be open.  Try to go into the BIOS and reserve the
> one IRQ which the modem is trying to use.  (You should determine the IRQ of
> all devices and write them down to determine what is in conflict.)  Usually
> if you click on the System (computer icon in the control panel) you can see
> an option to list all of the IRQ's.  Something has to be conflicting or
> using memory resources of the other device.  Anyway try to reserve the IRQs
> to a specific PCI slot and then try to use that PCI slot.  This only works
> on good, well-designed motherboards.
> 
As well as the above disable anything you don't use in BIOS to free 
IRQs up. COM ports are a favourite if you don't use them and that frees 
up 2. Not having an IRQ assigned to USB frees another.
 

-- 
_________________________
Conor Turton
conor_turton@hotmail.com
ICQ:31909763
_________________________
Re: Soundcard/Modem conflict - still not working
#2414
Author: Ian
Date: Sat, 08 Jun 2002 19:17
62 lines
3460 bytes
"John E" <La-la-land@hotmail.com> wrote in message
news:adsr3i$20v47$1@ID-83837.news.dfncis.de...
> "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > "John E" <La-la-land@hotmail.com> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > Whenever I put my soundcard into my machine at the same time as my
> internal
> > >  modem my WinXP machine crashes.
> > >
> > > I believe it might have something to do with an IRQ conflict, but I've
> not
> > > had to play about with these kind of settings for years - so I'm very
> rusty.
> > > Another problem is that I can't get into device manager to make
changes
> > > because my machine hangs before I get there.
> > >
> > > I need advice about the best way to modify the IRQ settings so it
> works - if
> > > that is the cause. Has anyone got any advice on this?
> > >
> > > If it's not the problem does anyone know what the cause could be?
> > >
> > The best way is to remove both, reboot WITHOUT them, and let Win free
the
> > IRQs, and you remove
> > any device entries manually. Power down and do complete install of the
> > modem FIRST. Power down
> > and do the sound card installation second.
> >
> > This is assuming:
> >
> > You have a PNP BIOS and these are modern cards that don't use jumpers or
> > switches for IRQ
> > assignments.
>
> It's still not working. I've made a few observations though:
>
> 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> soundcard (Creative Soundblaster 128 PCI) in the machine
> 2) The machine crashes (freezes/hangs) whenever it tries to use the modem,
> with the soundcard installed and enabled.
> 3) The machine doesn't crash, but the modem doesn't *work* with the
> soundcard installed but *disabled*.
> 4) The soundcard works fine with the modem installed.
> 5) There are no reported IRQ conflicts in device manager
> 6) I have WindowsXP.
>
> I don't know how to fix this problem - does anyone have any other
> suggestions?
>
> Thanks in advance,
>
> John Elliott
>

Have you tried moving the cards around in the computer, tried using
different combinations of slots?

Ian
Re: Soundcard/Modem conflict - still not working
#2415
Author: Cari
Date: Sat, 08 Jun 2002 19:40
57 lines
3334 bytes
"John E" <La-la-land@hotmail.com> wrote in message
news:adsr3i$20v47$1@ID-83837.news.dfncis.de...
> "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > "John E" <La-la-land@hotmail.com> wrote in message
> news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > Whenever I put my soundcard into my machine at the same time as my
> internal
> > >  modem my WinXP machine crashes.
> > >
> > > I believe it might have something to do with an IRQ conflict, but I've
> not
> > > had to play about with these kind of settings for years - so I'm very
> rusty.
> > > Another problem is that I can't get into device manager to make
changes
> > > because my machine hangs before I get there.
> > >
> > > I need advice about the best way to modify the IRQ settings so it
> works - if
> > > that is the cause. Has anyone got any advice on this?
> > >
> > > If it's not the problem does anyone know what the cause could be?
> > >
> > The best way is to remove both, reboot WITHOUT them, and let Win free
the
> > IRQs, and you remove
> > any device entries manually. Power down and do complete install of the
> > modem FIRST. Power down
> > and do the sound card installation second.
> >
> > This is assuming:
> >
> > You have a PNP BIOS and these are modern cards that don't use jumpers or
> > switches for IRQ
> > assignments.
>
> It's still not working. I've made a few observations though:
>
> 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> soundcard (Creative Soundblaster 128 PCI) in the machine
> 2) The machine crashes (freezes/hangs) whenever it tries to use the modem,
> with the soundcard installed and enabled.
> 3) The machine doesn't crash, but the modem doesn't *work* with the
> soundcard installed but *disabled*.
> 4) The soundcard works fine with the modem installed.
> 5) There are no reported IRQ conflicts in device manager
> 6) I have WindowsXP.
>
> I don't know how to fix this problem - does anyone have any other
> suggestions?
>
Try disabling Plug and Play in the BIOS.

Cari
www.coribright.com
Re: Soundcard/Modem conflict - still not working
#2416
Author: John E
Date: Sun, 09 Jun 2002 00:43
65 lines
3734 bytes
"Cari" <Newsgroups@coribright.com> wrote in message
news:adtmiu$26tg0$1@ID-119682.news.dfncis.de...
> "John E" <La-la-land@hotmail.com> wrote in message
> news:adsr3i$20v47$1@ID-83837.news.dfncis.de...
> > "Edgar Montrose" <edgarmontrose@vox.org> wrote in message
> > news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > "John E" <La-la-land@hotmail.com> wrote in message
> > news:adj6ok$11rdl8$1@ID-83837.news.dfncis.de...
> > > > Whenever I put my soundcard into my machine at the same time as my
> > internal
> > > >  modem my WinXP machine crashes.
> > > >
> > > > I believe it might have something to do with an IRQ conflict, but
I've
> > not
> > > > had to play about with these kind of settings for years - so I'm
very
> > rusty.
> > > > Another problem is that I can't get into device manager to make
> changes
> > > > because my machine hangs before I get there.
> > > >
> > > > I need advice about the best way to modify the IRQ settings so it
> > works - if
> > > > that is the cause. Has anyone got any advice on this?
> > > >
> > > > If it's not the problem does anyone know what the cause could be?
> > > >
> > > The best way is to remove both, reboot WITHOUT them, and let Win free
> the
> > > IRQs, and you remove
> > > any device entries manually. Power down and do complete install of the
> > > modem FIRST. Power down
> > > and do the sound card installation second.
> > >
> > > This is assuming:
> > >
> > > You have a PNP BIOS and these are modern cards that don't use jumpers
or
> > > switches for IRQ
> > > assignments.
> >
> > It's still not working. I've made a few observations though:
> >
> > 1) The modem (Intel V92 Ham/Fax/Data/Voice PCI) works fine without the
> > soundcard (Creative Soundblaster 128 PCI) in the machine
> > 2) The machine crashes (freezes/hangs) whenever it tries to use the
modem,
> > with the soundcard installed and enabled.
> > 3) The machine doesn't crash, but the modem doesn't *work* with the
> > soundcard installed but *disabled*.
> > 4) The soundcard works fine with the modem installed.
> > 5) There are no reported IRQ conflicts in device manager
> > 6) I have WindowsXP.
> >
> > I don't know how to fix this problem - does anyone have any other
> > suggestions?
> >
> Try disabling Plug and Play in the BIOS.

I've tried a combination of all the methods mentioned here - and I've now
got them both working.

So cheers everyone for the excellent response!
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