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Article #2101

Re: Long Post - K-mart lack of customer service

#2101
From: Mike Makarov
Date: Wed, 21 Jul 1999 00:00
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How can anyone complain about lousy customer service from stores that cut
prices to the point that no independent business person can stay in
business.   Hmm, maybe it's because they pay nothing to the workers, and
only hire half the required workers needed to properly run a large store.
The reason you get lousy customer service is because you are NOT PAYING FOR
IT.

When you want to buy a bicycle or a fishing license, go to a sporting goods
store or a bike store or a local bait shop.  Sure you will pay more for
stuff there, but you will most likely get better and prompt service.

The moral of the story is, don't expect something for nothing.  When a large
company comes in and sells products so cheaply that it drives out all other
related businesses in the area, something has got to give.
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From: "Mike Makarov" <mike@makarov.net>
Subject: Re: Long Post - K-mart lack of customer service
Date: 1999/07/21
Message-ID: <7n3hs1$uk$1@nntp9.atl.mindspring.net>
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