🚀 go-pugleaf

In article <30mqnt$5t2@master.cs.rose-hulman.edu> mgrclb@nextwork.rose-hulman.edu writes:
>In article <30d01q$g29@cronkite.ocis.temple.edu> hch@astro.ocis.temple.edu  
>(Howard Helbein) writes:
>> >>Duane Takamine (duane@shell.portal.com) said:
>> >>: In article <Ct3BnD.M2C@csn.org>, Richard Boyd <rhb@csn.org> wrote:

|I just canceled an order from GW because the could not get there shit
|together.  I first ordered a DX4100 and they told me it would arrive on
|July the 5.  Well guess what.  On july the 5.  No MACHINE.  I called and
|they said that they didn't have any processors, but they would be arriving
|the very next day then the would burn them in and send a system right out. 
|I called everyday and got different responses from their very
 ^^^^^^^^^^^^^^^^^

No wonder the phone lines are so busy. :-)  Even if the processors had come in
as expected, it would take a couple of days to burn them in and for UPS to
deliver it to your door.  Be reasonable:  give them a week or so before
bothering them again.  If you need your system TODAY, go down to the local
computer store and pay through the NOSE.  Otherwise, chill out. 

|inexperienced Customer Service.  One said that they were still out of
|processors, one said that they were in but they were out of CD-ROM's and
|modems, another said that they expect the processors next week.  These
|people could not make up there minds.  They told one lie after another.  I

They're just tired of people calling every day asking about their system.
                                     ^^^^^ ^^^
|finally canceled the order and told them to send me a p5-90.  I asked them
|at that time if they had everysingle part in inventory to build the
|computer.  They replied with a nice big smile on there face yes we do. 
|(now they are just going to get more money out of me.) the bill added up
|to 3500 for a p5-90 best buy with 8 mb of ram ( 16 mb of ram is $300 extra
|)and a ATI Pro Turbo video card( 150 buck add-on) , 540 ide and a tower.
|While waiting for the computer I browse through the computer shopper and
|run across the Zenon add.  ------>

|P5-90
|16MB of ram
|PCI ATI Expressiion  ($50 upgrade to Pro Turbo)
|540 MB Enhanced IDE Quantum HD
|3 Free PCI Slots/2 VL slots/ 3 ISA Slots
|all of your standard OS software.
|all for the very small price of $3049   (difference of $800 from GW if you
|add the   8MB of Ram)
|I use to love GW.  Now I hate them.  Poor management problem.  They just
|can't  
|handle the volume of people that want their machines.  Now I know better...
|Chris Butler

More like, they just can't handle people continuously calling trying to
nail down the exact hour that their system was sent.

What's next?  Getting the UPS shipper number and tracking the system's
journey across the country?  

Don't take offense.  I don't want to start a flame-throwing competition
because there's already enough mail to read in this group.  You posted
your thoughts, and I posted mine.

Mike

-- 
Michael Caines                   |    If at first you don't succeed, you
Duke University                  |  can always go back and get the 
Durham, NC                       |  directions out of the garbage can.
E-mail:  mcaines@acpub.duke.edu  |                  --Hooters Calendar '93