🚀 go-pugleaf

In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
Cheslow) writes: 
>
>For Sale: Gateway 2000 Solo 120Mhz laptop
>
> 120 MHz CPU
> 10.4" SVGA 800x600 Display
>* 16MB RAM
> 256K L2 Pipelined Burst Cache
> 810 MB Hard Drive
> Modular 4X CD-ROM Drive
> Modular 3.5" Floppy Drive
> 16-bit Sound w/ internal stereo speakers
>* 3Com 10Base-T/10Base-2 PCMCIA Ethernet Card
>* Cardinal 28.8 PCMCIA Fax/Modem
> 1MB Video RAM
> Lithium Ion Battery & AC Pack
> EZ Pad Pointing Device
> 86-Key Windows 95 Keyboard
> Parallel, Serial, I/R, VGA, PS/2 ports
> Built-in Mic, Headphone, Line-in jacks
> Windows 95
> Works for Windows 95
>* Deluxe Carrying Case (Leather)
>* Warranted until 1/16/99
>
>This is a great power machine, and only three months old.
>However, I no longer need a laptop and have decided to sell this
>so I can get a desktop system instead. Items marked with * are ones
>that I paid extra for beyond the base system price.
>
>I paid $5,228 for this system on 1/16/96 and will sell it for
>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com

CAN I GET A TECH SUPPORT FROM GATEWAY??!!

In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
Cheslow) writes: 
>
>For Sale: Gateway 2000 Solo 120Mhz laptop
>
> 120 MHz CPU
> 10.4" SVGA 800x600 Display
>* 16MB RAM
> 256K L2 Pipelined Burst Cache
> 810 MB Hard Drive
> Modular 4X CD-ROM Drive
> Modular 3.5" Floppy Drive
> 16-bit Sound w/ internal stereo speakers
>* 3Com 10Base-T/10Base-2 PCMCIA Ethernet Card
>* Cardinal 28.8 PCMCIA Fax/Modem
> 1MB Video RAM
> Lithium Ion Battery & AC Pack
> EZ Pad Pointing Device
> 86-Key Windows 95 Keyboard
> Parallel, Serial, I/R, VGA, PS/2 ports
> Built-in Mic, Headphone, Line-in jacks
> Windows 95
> Works for Windows 95
>* Deluxe Carrying Case (Leather)
>* Warranted until 1/16/99
>
>This is a great power machine, and only three months old.
>However, I no longer need a laptop and have decided to sell this
>so I can get a desktop system instead. Items marked with * are ones
>that I paid extra for beyond the base system price.
>
>I paid $5,228 for this system on 1/16/96 and will sell it for
>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com

THIS IS A GREAT PRICE. HOWEVER I'M AFRAID TO BUY ONE BECAUSE GATEWAY
DOSE NOT GIVE TECH SUPPORT TO SECOND BUYER. WHAT IF SOMETHING GOES
WRONG THAN I'M SCREWED

Hi There
I'd like to buy 8mg ram.
30pins
2x4x9-70
Give me best offer!!
Thanks
jae

jaew@ix.netcom.com

On 1 Apr 1996 06:20:33 GMT, jaew@ix.netcom.com(Jae ) wrote:

>In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
>Cheslow) writes: 
>>

>>I paid $5,228 for this system on 1/16/96 and will sell it for
>>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com
>
>THIS IS A GREAT PRICE. HOWEVER I'M AFRAID TO BUY ONE BECAUSE GATEWAY
>DOSE NOT GIVE TECH SUPPORT TO SECOND BUYER. WHAT IF SOMETHING GOES
>WRONG THAN I'M SCREWED


I don't really think its such a great price.  No matter what has been
said, it is still used equipment and as such you may be buying someone
elses trouble.
  
   caveat emptor  



Eric F. Palmer - Information Specialist - Etech, Inc.
770.825.0535 Voice - 770.825.0796 Fax
http://www.etechinc.com/   *** Standard Disclaimer ***
President Mindspring Internet User Group

In article <316024f1.250811648@news.mindspring.com>, efp@etechinc.com wrote:
:On 1 Apr 1996 06:20:33 GMT, jaew@ix.netcom.com(Jae ) wrote:
:
:>In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
:>Cheslow) writes: 
:>>
:
:>>I paid $5,228 for this system on 1/16/96 and will sell it for
:>>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com
:>
:>THIS IS A GREAT PRICE. HOWEVER I'M AFRAID TO BUY ONE BECAUSE GATEWAY
:>DOSE NOT GIVE TECH SUPPORT TO SECOND BUYER. WHAT IF SOMETHING GOES
:>WRONG THAN I'M SCREWED
:
:
:I don't really think its such a great price.  No matter what has been
:said, it is still used equipment and as such you may be buying someone
:elses trouble.
:  
:   caveat emptor  

In general, this is true. However this machine is really in perfect condition 
and I would be willing to offer a guarantee/warranty to that effect. I can 
also offer references of other people to whom I've sold equipment to in the 
past. I'm not interested in screwing anybody over.

Alan

-------------------------------------------------------------------
Alan M. Cheslow, CNE		http://www.mindspring.com/~acheslow
Project Manager,		Home: acheslow@mindspring.com
OneNet I.C.I.			Work: acheslow@hitel.com

dmaurer@netcom.com (Dennis M. Maurer) wrote:

>Support is available to original purchasers ONLY. So, you
>can get it, only if you lie as to who you are !!!

Yes, that's correct.  You can get it if you lie.  See below.

>Even then they will know something is funny when you need 
>a replacement part and they request a credit card number
>and the name on the card is different than the name of the
>owner.

As far as I know, Gateway does *not* check this.  You can use a
different credit card with a different name on it and they really
won't care.  

I'm speaking from first-hand experience here.  I never had reason, or
motive, to defraud Gateway; rather, I'm a consultant and sometimes had
to replace parts for my customers using my own credit card for
security.  And it was never an issue.  Techs were happy to help me,
were glad to talk to someone who knew what he was doing <g>, and
didn't care that my name/billing info didn't match up with what was on
the account.  They just wanted to do their jobs, as tech support reps.

But your mileage may vary.

-----------------------------------
Ben Edelman
BEdelman@ix.netcom.com
-----------------------------------

On Mon, 01 Apr 1996 18:50:21 GMT, efp@etechinc.com (Eric Palmer)
wrote:

"On 1 Apr 1996 06:20:33 GMT, jaew@ix.netcom.com(Jae ) wrote:
"
">In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
">Cheslow) writes: 
">>
"
">>I paid $5,228 for this system on 1/16/96 and will sell it for
">>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com
">
">THIS IS A GREAT PRICE. HOWEVER I'M AFRAID TO BUY ONE BECAUSE GATEWAY
">DOSE NOT GIVE TECH SUPPORT TO SECOND BUYER. WHAT IF SOMETHING GOES
">WRONG THAN I'M SCREWED
"
"
"I don't really think its such a great price.  No matter what has been
"said, it is still used equipment and as such you may be buying someone
"elses trouble.
"  
"   caveat emptor  
"
"
	I'm not qualified to judge the value behind the price, but from
what recent threads have said, doesn't the next owner somply have to
make sure he gets the manuals and included peripherals from Alan
*before* he buys?  Then he'd be in the same boat as lots of other used
computer buyers.  And if you have the reciept and customer # can't you
get support then?
	Emanuel
epbrown@suba.com
laptop central:
www.suba.com/~epbrown/

epbrown@suba.com (Emanuel Brown) wrote:

>On Mon, 01 Apr 1996 18:50:21 GMT, efp@etechinc.com (Eric Palmer)
>wrote:

>"On 1 Apr 1996 06:20:33 GMT, jaew@ix.netcom.com(Jae ) wrote:
>"
>">In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
>">Cheslow) writes: 
>">>
>"
>">>I paid $5,228 for this system on 1/16/96 and will sell it for
>">>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com
>">
>">THIS IS A GREAT PRICE. HOWEVER I'M AFRAID TO BUY ONE BECAUSE GATEWAY
>">DOSE NOT GIVE TECH SUPPORT TO SECOND BUYER. WHAT IF SOMETHING GOES
>">WRONG THAN I'M SCREWED
>"
>"
>"I don't really think its such a great price.  No matter what has been
>"said, it is still used equipment and as such you may be buying someone
>"elses trouble.
>"  
>"   caveat emptor  
>"
>"
>	I'm not qualified to judge the value behind the price, but from
>what recent threads have said, doesn't the next owner somply have to
>make sure he gets the manuals and included peripherals from Alan
>*before* he buys?  Then he'd be in the same boat as lots of other used
>computer buyers.  And if you have the reciept and customer # can't you
>get support then?
>	Emanuel
>epbrown@suba.com
>laptop central:
>www.suba.com/~epbrown/

Can't be that old... Gateway didn't ship quad speed CD-ROM until about
50 days ago.  I think the bottom line is (Speaking from a point of
view of someone who has had - and returned - a Solo Notebook) that you
realized that there are MUCH better machines that do multimedia MUCH
cheaper and look better.


J. Scott Gardiner
jsgard@ix.netcom.com

"The most important political office is that of private citizen"		Louis Brandeis

In article <4jr8tp$j8j@news.iag.net>, jsgard@ix.netcom.com (J. Scott Gardiner) wrote:
:epbrown@suba.com (Emanuel Brown) wrote:
:
:>On Mon, 01 Apr 1996 18:50:21 GMT, efp@etechinc.com (Eric Palmer)
:>wrote:
:
:>"On 1 Apr 1996 06:20:33 GMT, jaew@ix.netcom.com(Jae ) wrote:
:>"
:>">In <4jmh56$1606@mule2.mindspring.com> acheslow@mindspring.com (Alan
:>">Cheslow) writes: 
:>">>
:>"
:>">>I paid $5,228 for this system on 1/16/96 and will sell it for
:>">>$4,500 + shipping UPS COD. Please contact acheslow@mindspring.com
:>">
:>">THIS IS A GREAT PRICE. HOWEVER I'M AFRAID TO BUY ONE BECAUSE GATEWAY
:>">DOSE NOT GIVE TECH SUPPORT TO SECOND BUYER. WHAT IF SOMETHING GOES
:>">WRONG THAN I'M SCREWED
:>"
:>"
:>"I don't really think its such a great price.  No matter what has been
:>"said, it is still used equipment and as such you may be buying someone
:>"elses trouble.
:>"  
:>"   caveat emptor  
:>"
:>"
:>       I'm not qualified to judge the value behind the price, but from
:>what recent threads have said, doesn't the next owner somply have to
:>make sure he gets the manuals and included peripherals from Alan
:>*before* he buys?  Then he'd be in the same boat as lots of other used
:>computer buyers.  And if you have the reciept and customer # can't you
:>get support then?
:>       Emanuel
:>epbrown@suba.com
:>laptop central:
:>www.suba.com/~epbrown/
:
:Can't be that old... Gateway didn't ship quad speed CD-ROM until about
:50 days ago.  I think the bottom line is (Speaking from a point of
:view of someone who has had - and returned - a Solo Notebook) that you
:realized that there are MUCH better machines that do multimedia MUCH
:cheaper and look better.

Actually it is that old. Gateway shipped me the 4x CD-ROM (free) when it came 
out during my 30-day whatever-they-call-it. I was very surprised, especially 
after all the negative threads I've read here. My personal experience with GW 
has been nothing but the most professional and courteous. As for the bottom 
line, I am a consultant who travels frequently to various clients for short 
assignments. At the time I purchased my Solo, it was perfect for me. However, 
now I am on a long-term assignment at a local client and have no need for a 
laptop. When I need to transfer data between work and home I just bring in a 
Zip disk. My needs can be better (and less expensively) met with a desktop 
system for home. If I still needed a laptop, I would still be extremely 
pleased with my Solo.

I really have no desire in sticking anyone with a machine that they're not 
happy with or can not get support for. My entire professional career is built 
around providing people with good experiences with computer products and 
services. I believe my asking price is fair and I will do whatever is 
necessary to provide the buyer with technical support, even if it means doing 
so myself. Oh, and by the way -- I forget to mention before that this has an 
active matrix screen.

Alan

-------------------------------------------------------------------
Alan M. Cheslow, CNE		http://www.mindspring.com/~acheslow
Project Manager,		Home: acheslow@mindspring.com
OneNet I.C.I.			Work: acheslow@hitel.com

Emanuel Brown (epbrown@suba.com) wrote:
: 	I'm not qualified to judge the value behind the price, but from
: what recent threads have said, doesn't the next owner somply have to
: make sure he gets the manuals and included peripherals from Alan
: *before* he buys?  Then he'd be in the same boat as lots of other used
: computer buyers.  And if you have the reciept and customer # can't you
: get support then?

Support is available to original purchasers ONLY. So, you
can get it, only if you lie as to who you are !!!

Even then they will know something is funny when you need 
a replacement part and they request a credit card number
and the name on the card is different than the name of the
owner.

Dennis

Ben Edelman (bedelman@ix.netcom.com) wrote:
: dmaurer@netcom.com (Dennis M. Maurer) wrote:

: >Support is available to original purchasers ONLY. So, you
: >can get it, only if you lie as to who you are !!!

: Yes, that's correct.  You can get it if you lie.  See below.

: >Even then they will know something is funny when you need 
: >a replacement part and they request a credit card number
: >and the name on the card is different than the name of the
: >owner.

: As far as I know, Gateway does *not* check this.  You can use a
: different credit card with a different name on it and they really
: won't care.  

: I'm speaking from first-hand experience here.  I never had reason, or
: motive, to defraud Gateway; rather, I'm a consultant and sometimes had
: to replace parts for my customers using my own credit card for
: security.  And it was never an issue.  Techs were happy to help me,
: were glad to talk to someone who knew what he was doing <g>, and
: didn't care that my name/billing info didn't match up with what was on
: the account.  They just wanted to do their jobs, as tech support reps.

Ben, 
Thanks for the additional information. 

Although I would never encourage anyone do anything illegal, 
immoral, or even fattening <g>, it would appear a non-original 
purchaser can get some support by saying they were paid to
repair the system for the original owner. 

So I would guess the original owner could rent/lease the 
system to anyone and support would still available.

Lease it for 20 years for a one time payment of $$$
and include in the deal a provision that the renter
will keep it in good repair and he is paid $ to 
maintain it.

Sounds like a plan to me <g>

Regards,
Dennis M. Maurer