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Thread View: bit.listserv.endnote
6 messages
6 total messages Started by Claude Aflalo Fri, 04 Aug 1995 00:00
(no subject)
#98
Author: Claude Aflalo
Date: Fri, 04 Aug 1995 00:00
9 lines
963 bytes
Hello netters,
Is there around a gopher/ftp/www server for accessories to the endnote
reference program from Niles & Associates ?

Claude Aflalo  ##################################################
Dept. of Life Sciences                        Office 972-7-472118
Ben Gurion University of the Negev               Lab 972-7-472119
P.O.Box 653                                      FAX 972-7-472992
Beer Sheva 84105 Israel           Email aflaloc@bgumail.bgu.ac.il
Re: (no subject)
#96
Author: Mark Whitney
Date: Thu, 03 Aug 1995 00:00
35 lines
1675 bytes
In article <gjr-0408951155030001@ana181.chem.ruu.nl>, gjr@ams.chem.ruu.nl
(G.J. Rademaker) wrote:
>>In article <3vsdeq$eql@ramon.bgu.ac.il>, Claude Aflalo
>><aflaloc@bgumail.bgu.ac.il> wrote:
>>
>> Hello netters,
>> Is there around a gopher/ftp/www server for accessories to the endnote
>> reference program from Niles & Associates ?
>
>Try the following address:
>
>http://www.niles.com/
>
>It's the official (?) Niles site. Now they have this site I hope they will
>rejoin this forum soon.

Geert,

I'm sorry but the reason I haven't been able to follow this news group
very well is simply because I only have access to it at home. The internet
service provider used by Niles & Associates, Inc. has been unable to get a
news feed for this news group. I haven't been able to get it linked to our
mailing list, thus there is really no way for us to follow it from within
Niles & Associates.

I will try again sometime today or Monday to get it linked to our mailing
list, however I don't know if I will be able to.

I'm glad you were able to find our new web site. Please, let me know what
you think of it.

Mark Whitney
Mac Tech Support
Niles & Associates, Inc.
MARK@NILES.COM
Re: (no subject)
#97
Author: G.J. Rademaker
Date: Fri, 04 Aug 1995 00:00
20 lines
882 bytes
In article <3vsdeq$eql@ramon.bgu.ac.il>, Claude Aflalo
<aflaloc@bgumail.bgu.ac.il> wrote:

> Hello netters,
> Is there around a gopher/ftp/www server for accessories to the endnote
> reference program from Niles & Associates ?

Try the following address:

http://www.niles.com/

It's the official (?) Niles site. Now they have this site I hope they will
rejoin this forum soon.

Geert Jan

-- 
G.J. Rademaker
Mass Spectrometry/ Utrecht University
The Netherlands
Re: (no subject)
#99
Author: Alan Marshall
Date: Fri, 04 Aug 1995 00:00
34 lines
1991 bytes
In <mark-0308951843310001@plague.hip.berkeley.edu> mark@niles.com writes:

<Geert's message snipped>

> Geert,
> 
> I'm sorry but the reason I haven't been able to follow this news group
> very well is simply because I only have access to it at home. The internet
> service provider used by Niles & Associates, Inc. has been unable to get a
> news feed for this news group. I haven't been able to get it linked to our
> mailing list, thus there is really no way for us to follow it from within
> Niles & Associates.

It wasn't a problem when your ISP was well.sf.ca.us.  I find it
difficult to believe that your ISP cannot get this group, particularly
in the Bay Area.  If it were me, I would say "Accessing this group is
a key and important aspect of our customer service.  If you cannot
supply it by ___, we will need to find an ISP that can."  If they
value your business, they will get it. 

In the past, I had recommended EndNote to colleagues partially due to
the great online technical support.  So ultimately it may affect your
business too. 

Just the way I see it...

Alan

-- Alan Marshall            "It's a lot of work to get up in front of
   AK200032@SOL.YORKU.CA    a class and make it look like you know
   York University          everything there is to know about something
   Toronto, Canada          you know nothing about."  Prof. Anonymous

   (c) A. Marshall, All copyrights are retained by the author
Re: (no subject)
#100
Author: Mark Whitney
Date: Wed, 09 Aug 1995 00:00
40 lines
2538 bytes
In article <3vtb38$d00@sunburst.ccs.yorku.ca>, AK200032@SOL.yorku.ca (Alan
Marshall) wrote:
>It wasn't a problem when your ISP was well.sf.ca.us.  I find it
>difficult to believe that your ISP cannot get this group, particularly
>in the Bay Area.  If it were me, I would say "Accessing this group is
>a key and important aspect of our customer service.  If you cannot
>supply it by ___, we will need to find an ISP that can."  If they
>value your business, they will get it. 
>
>In the past, I had recommended EndNote to colleagues partially due to
>the great online technical support.  So ultimately it may affect your
>business too. 


Alan, Everybody,

In the past the newsgroup was always linked to our mailing list, thus we
only had to follow the mailing list. However, the old mailing list was
maintained outstide of the company and eventually was disabled for reasons
outside of our control. In order to make sure that we could continue to
maintain a listserv and an ftp server, as well as to add our own www
server we got our own 56k line put in. However, since then I have had
problems geting our mailing list linked to the newsgroup (this is done by
outside organizaions) and our ISP has had problems finding a news feed
that carries the .bit newsgroups. 

Our ISP has put a lot of effort into finding such a feed, but until
recently has been turned down by everybody. We are hoping that we will
soon have direct access to this group so that we can watch it much more
closely. Until then I have been trying to catch everything from home (on
my own time). I am sorry if anything slips through the cracks, but it is
the best that I can do.

Please, if anybody has problems they should send them to either
MAC-SUPPORT@NILES.COM or PC-SUPPORT@NILES.COM. That way they will get
answered as quickly as possible. However, I will continue to check in on
this group as often as possiblest replys when I can.

Mark Whitney
MARK@NILES.COM
Re: (no subject)
#101
Author: Alan Marshall
Date: Thu, 10 Aug 1995 00:00
43 lines
2364 bytes
In <mark-0908951120310001@plague.hip.berkeley.edu> mark@niles.com writes:

<snip>
 
> Alan, Everybody,

<snip>
 
> Our ISP has put a lot of effort into finding such a feed, but until
> recently has been turned down by everybody. We are hoping that we will
> soon have direct access to this group so that we can watch it much more
> closely. Until then I have been trying to catch everything from home (on
> my own time). I am sorry if anything slips through the cracks, but it is
> the best that I can do.
> 
> Please, if anybody has problems they should send them to either
> MAC-SUPPORT@NILES.COM or PC-SUPPORT@NILES.COM. That way they will get
> answered as quickly as possible. However, I will continue to check in on
> this group as often as possiblest replys when I can.
> 
> Mark Whitney
> MARK@NILES.COM

I hope I didn't come across as being critical of Mark or Niles Inc.  
If so, I an sorry.  I am sitting here in Toronto, finding it difficult 
to believe that nobody in the Bay Area gets the bit.* newsgroups.  
Maybe it is just urban legend, but our impression is that everyone in 
the Bay Area/Silicon Valley is so wired into the 'Net, that you have 
separate IP numbers for your washrooms.  ;-)

In the meantime, I just want to say that we appreciate the support 
Niles provides and we hope your ISP can find the bit.* groups soon.

Greatfully

Alan

-- Alan Marshall            "It's a lot of work to get up in front of
   AK200032@SOL.YORKU.CA    a class and make it look like you know
   York University          everything there is to know about something
   Toronto, Canada          you know nothing about."  Prof. Anonymous

   (c) A. Marshall, All copyrights are retained by the author
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