🚀 go-pugleaf

NOTE: More misaddressed list email. --Bill

---------- Forwarded message ----------
Date: Thu Jul 23 14:06:06 1998
From: 74503.505@compuserve.com
Subject: Process Mapping (fwd)


You requested info. about tools for process mapping as well as
documentation that describes a method for mapping of processes:

We specialize in design an implementation of processes, and I
have written several articles on the subject. Depending on the
type of mapping you wish to undertake there are several
software-tools you can consider:

For: Cross-functional process mapping - I suggest OPTIMA which is
produced by Advanedge Technologies - They are on the internet.

For: Process Relationship Maps - I also suggest OPTIMA

For: Functional Relationship Maps - Visio has a new package
available which can be downloaded from their website.

As far as a Methodology to conduct your study is concerned,
e-mail me and I'd be happy to forward you a copy of a recent
article I wrote that will give you a step-by-step process for
designing and implementing process change. We also present a
one-day course on process mapping.

Pierre Mourier, President Stractics Group, Inc.
1-212-278-0730
1-212-278-0730