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Article #11706

Re: Poll: Borland must give us a free copy of JBuilder 3

#11706
From: John Frazier (borland.com)
Date: Wed, 21 Apr 1999 00:00
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On Tue, 20 Apr 1999 18:40:43 -0400, "Alexis Rios" <alexr@coqui.net>
wrote:

>We purchased JB2 because they (Borland) said that the product fully supports
>JDK 1.2 and it was a lie. So that is about $250.00 dollars to the trash can.
>I own JB2 and I am using the notepad to write my Java 2 programs, because if
>i do the same with JB2 the program will never run.
>
>If JB3 supports Java 2 finally, is the right thing to do for Borland, to
>give us at least a free JB3 version so we can be happy or I won't buy
>another Borland product ever.
>
>Tell your opinions,
>
>It's the truth and it's our money. Thanks for reading it

This is not intended as a provocation or a flame of any type, just a
reality check.

This message is a pure troll that serves for nothing more than to
provoke others to start a huge complaining session.  It is a low
tactic and I know you are smart enough to know better.  That is why I
answer like this:

I think you've got to be kidding.  If I bought a product that said it
would do something and it did, fine.  But when there are underlying
factors like an ever-evolving JDK that neither Borland, you, or even
Microsoft have any control over, what can you honestly do?  Borland
did NOT lie to you nor did they set out to deceive you in any way.  It
has been stated literally more than a hundred times in these
newsgroups as to the specific reasons why the Java architecture
changed (i.e. Swing/debug api).  Therefore it should be fairly simple
for you or anybody else to do a search on www.dejanews.com to get all
of the details.

I leave you with a couple of thoughts to ponder.  Would you ask your
local power company to provide you with free electrical products
because your equipment was designed for a different country's power
needs?  Would you ask your automobile manufacturer to give you a new
sports utility off road vehicle for free because you moved to a place
out in the country and your street ride wasn't suited for it?  Would I
ask the builder of my house to build me a new one for free because I
disliked the neighbors who moved in next door?

I could go on for hours with analogies like these but I think you get
the idea.  As a consumer myself, I would not expect free product
compensation and don't feel that you should realistically expect it
either.

My point is that things change that are out of our control and as much
as we would love to give out free product left and right, we are a
business and must operate as such.  There is also plenty of new
features and value to be had in the new version as well so it is not
just Java2 development that you have to look forward to.

Thank You,

John Frazier (borland.com)

http://www.borland.com/devsupport/disclaim.html
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From: supportinfo@borland.com (John Frazier (borland.com))
Subject: Re: Poll: Borland must give us a free copy of JBuilder 3
Date: 1999/04/21
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