🚀 go-pugleaf

In article <ostubble.696186890@uclagsm> ostubble@agsm.ucla.edu (Otha Stubblefield III) writes:
>
>Aside from the $310 cash advance limits, and the "no late payments in a 
>6-month period = no service" rule, I've had no real complaints until now.

Again, they will raise the $310 limit if asked

[Story about Citibank rudeness deleted]

>A few months ago, my sister, whose credit cards were confiscated by our 
>father, received her bill from Citibank.  On it were several hundred dollars 
>in charges made at department stores in the Culver City area, during the 
>previous month.  Since she did not have the card, she called Citibank, 
>and they told her they had sent her a new card because the old one had
>expired.  She wrote a letter stating the claims were fraudulent and sent
>the amount she should have paid.  On the day she wrote the letter, she 
>received a letter from the Post Office's Loose Mail department.  Inside 
>was the envelope from Citibank, torn open and minus the credit card. 
>
>I'll send more when I find out how it was resolved.

A word of unsolicited advice to your sister: (and anyone else in the
same situation)

Be sure to make all communications in writing when working out this
problem.  If voice conversation is necessary, followup with a letter
reiterating the conversation.  Most credit card agreements clearly
state that you give up all your consumer rights when you do not put
everything in writing.  Registered mail is probably also a good idea.

Hope it works out for her.

				Ken Gordon
				gordon@aerospace.aero.org

Disclaimer:  I am not a lawyer, I do not pretend to be a lawyer, I am
not giving legal advice, I do not play a lawyer on TV.