🚀 go-pugleaf

On 9/20/2011 11:11 AM, Cydrome Leader wrote:
> Friend had dry DSL installed, they never had voice service where they love
> jnow. The install date passed and the box of junk from AT&T arrived. They
> plugged stuff in and nothing happend.
>
> I take a look and sure enough, their phone line runs to the netpop but is
> disconnected from everything.
>
> I try to locate a data signal with a tracing probe. Out of 12 pairs,
> nobody has dialtone in that building, but one pair sounded data-ish.
>
> I disconnect whatever on the noisy line, connect their line and everything
> works.
>
> There was data-ish noise on the house pair that was connected to that
> block so I suspect there was another DSL user on there until I showed up.
>
> Their line wasn't tagged so whatever.
>
> I can't inagine AT&T has the ability to tell me what pairs they used for
> the circuit that runs into the building, and missing days of work to meet
> some line installer that will lcharge like $175 or whatever it is they
> charge now seemed bogus as there wasn't even a second data circuit coming
> into the building so they probably fucked something up to start with.
>
> So the lesson is without voice service, it's hard to located and identify
> phone lines.

More of this shit's going to happen given that HiCap will no longer 
dispatch to tag an improperly or untagged line even for commercial 
customers. Their inventory system is not capable of tracking which pair 
at a given site a given circuit was deployed to, so it's all based off 
of the physical tagging at the netpop. So, my techs get to babysit their 
techs and put loops up on our end while AT&T walks through twenty 
fuckin' pairs trying to find which one I actually need them to be 
working on.

At any rate, good job stealing service. I'm sure the other party will 
call their provider, get a dispatch, oh, eight days from now, knock your 
friends out of service and y'all can enjoy this dance for a bit. Won't 
get fixed for good until someone with a brain puts two and two together 
and realizes there's supposed to be two separate runs of service to that 
building, but as each call will be independent of the other and they 
don't cross-reference shit, I wouldn't hold my breath waiting for that 
to happen.

-- 
smr