🚀 go-pugleaf

On 2011-09-20, smr <me@shawnritchie.com> wrote:
> On 9/20/2011 11:11 AM, Cydrome Leader wrote:
>> Friend had dry DSL installed, they never had voice service where they love
>> jnow. The install date passed and the box of junk from AT&T arrived. They
>> plugged stuff in and nothing happend.
>>
>> I take a look and sure enough, their phone line runs to the netpop but is
>> disconnected from everything.
>>
>> I try to locate a data signal with a tracing probe. Out of 12 pairs,
>> nobody has dialtone in that building, but one pair sounded data-ish.
>>
>> I disconnect whatever on the noisy line, connect their line and everything
>> works.
>>
>> There was data-ish noise on the house pair that was connected to that
>> block so I suspect there was another DSL user on there until I showed up.
>>
>> Their line wasn't tagged so whatever.
>>
>> I can't inagine AT&T has the ability to tell me what pairs they used for
>> the circuit that runs into the building, and missing days of work to meet
>> some line installer that will lcharge like $175 or whatever it is they
>> charge now seemed bogus as there wasn't even a second data circuit coming
>> into the building so they probably fucked something up to start with.
>>
>> So the lesson is without voice service, it's hard to located and identify
>> phone lines.
>
> More of this shit's going to happen given that HiCap will no longer 
> dispatch to tag an improperly or untagged line even for commercial 
> customers. Their inventory system is not capable of tracking which pair 
> at a given site a given circuit was deployed to, so it's all based off 
> of the physical tagging at the netpop. So, my techs get to babysit their 
> techs and put loops up on our end while AT&T walks through twenty 
> fuckin' pairs trying to find which one I actually need them to be 
> working on.

When U-verse came out in my area suddenly my voice-only line went to
crap. Static. Lots of it. When it rained the phone was not usuable. Gave
in and called. Guy shows up on a saturday and he gets it better but not
as it should be. He has to drive away somewhere.. comes back... plays
some more.. drives out again... comes back... I was thinking at the time
why don't they have the wires labeled? 


> At any rate, good job stealing service. I'm sure the other party will 
> call their provider, get a dispatch, oh, eight days from now, knock your 
> friends out of service and y'all can enjoy this dance for a bit. Won't 
> get fixed for good until someone with a brain puts two and two together 
> and realizes there's supposed to be two separate runs of service to that 
> building, but as each call will be independent of the other and they 
> don't cross-reference shit, I wouldn't hold my breath waiting for that 
> to happen.

Sounds like what happens to someone I know... phone has lots of static
they call, it's fixed... months later static again... there's a problem
under the street AT&T doesn't want to fix so they probably just switch
the current complainer off the bad line.