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Article #687

Re: The Customer is always right?

#687
From: Slick Willie
Date: Tue, 24 Mar 1998 00:00
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The Lion King wrote:
> 
> Anyone have any suggestions on what action to take when a store fails
> to honor the prices they have marked on items.  I found some nice
> glasses next to a sign stating "Glasses 4 for $.99".  I picked
> up 4 glasses and took them to the register, where they proceded
> to charge me $.99 each for the glasses.  I told them about the
> sign and they stated that was for plastic glasses (there were no
> plastic glasses by the sign).  I replied that the sign said nothing
> about plastic, just glasses.  They argued with me for five minutes
> until I got fed up and left everything there.  Tomorrow I plan
> to call the manager at the Marc's store in Southland Shopping
> center of Middleburg Hts. and let them know that they have
> lost a customer.  But that just doesn't feel like enough.  Anyone
> have any suggestions as to a government agency I can complain to?
> (BTW - over $2.97 difference they lost a $40 sale, I went to
> Big Lots after that and spent it all over there for the same items
> minus the glasses).


Why do you feel it's the government's job to intervene in situations 
like this? Just stop shopping at this store. Post emails, tell your 
friends, or whatever. Just don't expect the freakin' government to 
fix your hurt feelings. Jeeez!
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From: Slick Willie <tired@of.docs.rants>
Subject: Re: The Customer is always right?
Date: 1998/03/24
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Organization: Keep your politics out of here!!
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