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Article #123Re: BEWARE of COMPUSA - Before shopping there, read this!!
From: Ben Hoff
Date: Thu, 09 May 2002 06:53
Date: Thu, 09 May 2002 06:53
42 lines
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3476 bytes
I quit going to CompUSA, except when absolutely necessary. They are the only ones here who have a restocking fee and their prices aren't any lower than Best Buy. "v" <v.viverrid@verizon.net> wrote in message news:3cd803ba.17428172@news.bellatlantic.net... > On Mon, 6 May 2002 23:18:25 -0700, "Ben Hoff" > <goodidea1950@hotmail.com> wrote: > > >> > How in God's name are you supposed to find out whether a part is > >> > defective unless you OPEN THE BOX, is beyond me. > >> > > >>I once made a return to CompUSA. I wasn't charged extra, however they > >> would not issue a credit on my credit card there and then. They said that > >> the paper work has to go to the office the next day and they will issue a > >> credit. I asked the person to just note this, that I would be getting a > >> credit, and to sign their name on the back of my paper work. The girl > >> refused because she would not give out her last name. > > Hey, I have a COMPUSA story also. I bought a printer, asked the > salesperson if I needed a cable, he said I did and handed me a cable > to buy. Turned out he gave me the wrong cable. (I hooked up the > printer with another cable from a different store.) > > So I took the original cable back. Counter girl gave me a bitchy hard > time, at first refused to take the return (and I had the original > receipt) because the UPC on the package was ripped from opening the > package, and would not scan. I suggested she scan a package of the > same product which stood nearby, but NO she insisted she had to scan > *my* package and since it wouldn't scan I could not get my money back. > > > She then told me I was wrong for having allowed the UPC to be ripped > because it must be preserved for a return and I should know never to > allow the UPC to be ripped. For cryin' out loud I had the receipt. > > Finally a more senior manager came over and told her to just give the > credit to get rid of me. > > -v.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10e845,a0292b3d6f4b050d X-Google-Attributes: gid10e845,public X-Google-Thread: f6c48,a0292b3d6f4b050d X-Google-Attributes: gidf6c48,public X-Google-Thread: 107518,a0292b3d6f4b050d X-Google-Attributes: gid107518,public X-Google-Thread: 10db0a,a0292b3d6f4b050d X-Google-Attributes: gid10db0a,public X-Google-Thread: 107cd9,a0292b3d6f4b050d X-Google-Attributes: gid107cd9,public X-Google-ArrivalTime: 2002-05-08 23:53:56 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!hub1.nntpserver.com!telocity-west!TELOCITY!sn-xit-03!sn-post-01!supernews.com!corp.supernews.com!not-for-mail From: "Ben Hoff" <goodidea1950@hotmail.com> Newsgroups: co.consumers,misc.consumers,misc.consumers.frugal-living,misc.consumers.house,misc.consumers.house.homeowner-assn Subject: Re: BEWARE of COMPUSA - Before shopping there, read this!! Date: Wed, 8 May 2002 23:53:18 -0700 Organization: Posted via Supernews, http://www.supernews.com Message-ID: <udk783ol8a56a3@corp.supernews.com> References: <3ccce709.59073152@news.easynews.com> <fQTy8.56969$EK.36600363@e3500-atl1.usenetserver.com> <udesem6ajtog48@corp.supernews.com> <3cd803ba.17428172@news.bellatlantic.net> X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2600.0000 X-Mimeole: Produced By Microsoft MimeOLE V6.00.2600.0000 X-Complaints-To: newsabuse@supernews.com Lines: 44