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Article #124

Re: BEWARE of COMPUSA - Before shopping there, read this!!

#124
From: Rico
Date: Thu, 09 May 2002 17:07
56 lines
3634 bytes
Ben Hoff wrote:

> I quit going to CompUSA, except when absolutely necessary. They are the only
> ones here who have a restocking fee and their prices aren't any lower than
> Best Buy.
> 
> "v" <v.viverrid@verizon.net> wrote in message
> news:3cd803ba.17428172@news.bellatlantic.net...
> 
>>On Mon, 6 May 2002 23:18:25 -0700, "Ben Hoff"
>><goodidea1950@hotmail.com> wrote:
>>
>>
>>>>>How in God's name are you supposed to find out whether a part is
>>>>>defective unless you OPEN THE BOX, is beyond me.
>>>>>
>>>>>
>>>>I once made a return to CompUSA. I wasn't charged extra, however they
>>>>would not issue a credit on my credit card there and then. They said
>>>>
> that
> 
>>>>the paper work has to go to the office the next day and they will issue
>>>>
> a
> 
>>>>credit. I asked the person to just note this, that I would be getting a
>>>>credit, and to sign their name on the back of my paper work. The girl
>>>>refused because she would not give out her last name.
>>>>
>>Hey, I have a COMPUSA story also.  I bought a printer, asked the
>>salesperson if I needed a cable, he said I did and handed me a cable
>>to buy.  Turned out he gave me the wrong cable.  (I hooked up the
>>printer with another cable from a different store.)
>>
>>So I took the original cable back.  Counter girl gave me a bitchy hard
>>time, at first refused to take the return (and I had the original
>>receipt) because the UPC on the package was ripped from opening the
>>package, and would not scan.  I suggested she scan a package of the
>>same product which stood nearby, but NO she insisted she had to scan
>>*my* package and since it wouldn't scan I could not get my money back.
>>
>>
>>She then told me I was wrong for having allowed the UPC to be ripped
>>because it must be preserved for a return and I should know never to
>>allow the UPC to be ripped.  For cryin' out loud I had the receipt.
>>
>>Finally a more senior manager came over and told her to just give the
>>credit to get rid of me.
>>
>>-v.
>>
> 
> 

Goog idea.
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From: Rico <concernedhomeownersNO@SPAMyahoo.com>
Organization: Concerned Homeowners
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Subject: Re: BEWARE of COMPUSA - Before shopping there, read this!!
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