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Article #961

Re: Texas: Charter Communications SUCKS! (cont.)

#961
From: Doug Sis Leininger
Date: Mon, 09 Aug 1999 00:00
110 lines
4576 bytes
If you hate Charter so much than take your business elsewhere. Can't you
figure it out they don't support NT's.



Ronald P. Hunter wrote in message <37AE54E3.7E178278@home.com>...
>James,
>  If your Win95 system is working, and if you set your NT system to look
like
>the Win95 setup and it works, WHY do you think Charter@Home is at fault?
Fix
>your NT setup.  It's that simple.
>
>--
>Ron Hunter     rphunter@home.com
>
>James Lenaburg wrote:
>>
>> Interesting.  This is very similiar to the problem I've been having since
they
>> replace my LanCity with Gen. Inst. modem (I thought I was getting a good
deal
>> too).  It worked for about 6 hours and then went down.  Spent 4 hours on
the
>> phone with them over the next two nights trying to figure it out.  Then
ended up
>> blaming it on my Windows NT system and two NICs!
>>
>> The next night, I hooked up my WIN95 machine and it works fine!  The
exact same
>> config on my WinNT system wouldn't work either!  I finally figured out
that they
>> must be hardcoding my MAC address in the system and they had my WIN95 MAC
in
>> their tables.  I changed the MAC address on my WINNT system to match the
WIN95's
>> NIC and viola, TCPIP started working on my WINNT system.  HOWEVER, I
still
>> cannot get NT to work as before because I continue to get a "Duplicate
network
>> name exists on the network" so my Networking won't start, only TCPIP.
I'm using
>> the Computer Name that THEY assigned me and it's telling me it's a
duplicate.
>> If I use it on the WIN95 machine it works!  They must be doing SOMETHING
to
>> screw us NT users.
>>
>> They made the mistake of sending me a survey on their tech support!  I
filled it
>> out, so we'll see if they get back to me on it.  Otherwise, I'm going to
>> continue pursue getting it put back so I can use NT.
>>
>> Maybe I'll try contacting the Keller City Council and see about getting
them
>> fined!
>>
>> Regards,
>> James
>>
>> hfggfh wrote:
>>
>> > The City Council of Ft. Worth has actually fined Marcus Communications
in
>> > the past for ineptitude and poor customer support.
>> > Dejavue anyone!!!???
>> >
>> > My situation persists.
>> > Here's the latest poop!
>> > Tech came out (two hours late) Saturday (8/8/99). Said new brand of
modem
>> > had JUST been released that morning and that was why he was late. LIE!
>> > Replaced old LanCity modem with new Gen. Inst. modem. and assigned
different
>> > IP and subnet mask?????
>> > The modem stopped working the following morning and I've been down
since.
>> > Well, not completely.
>> > Interesting thing, I can get aroung using my clunky W95 portable (very
same
>> > IP config) but my NT desktop won't even ping the gateway address.
>> > I AM NOT USING PROXY, TWO NICS OR IN ANY WAY TRYING TO GET AROUND THE
"ONE
>> > PC/IP" HOME.COM RULE. I AM CONSIDERING A LAW SUIT THOUGH.
>> > It's as though some self appointed tin-badge Charter WAN admin has
decided
>> > that all NT users are pirates and their MAC addresses are to filtered
>> > straight into the TCP/IP trash can.
>> > I'm expecting a call from home.com's executive offices Monday morning
and
>> > they're going to catch an ear full.
>> > Meanwhile, I'm installing a tri-boot, W95-NTWS-NTS configuration, on
the
>> > dysfunctional desktop.
>> > Stay tuned!!
>> >
>> > Gosh I hate Charter!!!!!!!!!!!!!
>> > Willey (4.0 MCSE, A+, CCNA)
>>
>> --
>>
*-------------------------------------------------------------------------*
>> | James Lenaburg                        | Work:  jlenabu@us.ibm.com
|
>> | Netfinity Server Technical Specialist | Home:  extremist@home.com
|
>> | IBM Netfinity Servers                 | Web: members.home.net/extremist
|
>>
|-------------------------------------------------------------------------|
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From: "Doug Sis Leininger" <doug_sis@charter.net>
Subject: Re: Texas: Charter Communications SUCKS! (cont.)
Date: 1999/08/09
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