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Article #962

Re: Texas: Charter Communications SUCKS! (cont.)

#962
From: Ronald P. Hunter
Date: Tue, 10 Aug 1999 00:00
118 lines
5298 bytes
That's easy to say, but not easy to DO.  Many of us don't HAVE an alternative
wideband option.  'Supporting' NT from the point of view of helpdesk support is
one thing, but ANY OS should work on the system if the TCP/IP is properly
configured.

-- 
Ron Hunter     rphunter@home.com

Doug Sis Leininger wrote:
> 
> If you hate Charter so much than take your business elsewhere. Can't you
> figure it out they don't support NT's.
> 
> Ronald P. Hunter wrote in message <37AE54E3.7E178278@home.com>...
> >James,
> >  If your Win95 system is working, and if you set your NT system to look
> like
> >the Win95 setup and it works, WHY do you think Charter@Home is at fault?
> Fix
> >your NT setup.  It's that simple.
> >
> >--
> >Ron Hunter     rphunter@home.com
> >
> >James Lenaburg wrote:
> >>
> >> Interesting.  This is very similiar to the problem I've been having since
> they
> >> replace my LanCity with Gen. Inst. modem (I thought I was getting a good
> deal
> >> too).  It worked for about 6 hours and then went down.  Spent 4 hours on
> the
> >> phone with them over the next two nights trying to figure it out.  Then
> ended up
> >> blaming it on my Windows NT system and two NICs!
> >>
> >> The next night, I hooked up my WIN95 machine and it works fine!  The
> exact same
> >> config on my WinNT system wouldn't work either!  I finally figured out
> that they
> >> must be hardcoding my MAC address in the system and they had my WIN95 MAC
> in
> >> their tables.  I changed the MAC address on my WINNT system to match the
> WIN95's
> >> NIC and viola, TCPIP started working on my WINNT system.  HOWEVER, I
> still
> >> cannot get NT to work as before because I continue to get a "Duplicate
> network
> >> name exists on the network" so my Networking won't start, only TCPIP.
> I'm using
> >> the Computer Name that THEY assigned me and it's telling me it's a
> duplicate.
> >> If I use it on the WIN95 machine it works!  They must be doing SOMETHING
> to
> >> screw us NT users.
> >>
> >> They made the mistake of sending me a survey on their tech support!  I
> filled it
> >> out, so we'll see if they get back to me on it.  Otherwise, I'm going to
> >> continue pursue getting it put back so I can use NT.
> >>
> >> Maybe I'll try contacting the Keller City Council and see about getting
> them
> >> fined!
> >>
> >> Regards,
> >> James
> >>
> >> hfggfh wrote:
> >>
> >> > The City Council of Ft. Worth has actually fined Marcus Communications
> in
> >> > the past for ineptitude and poor customer support.
> >> > Dejavue anyone!!!???
> >> >
> >> > My situation persists.
> >> > Here's the latest poop!
> >> > Tech came out (two hours late) Saturday (8/8/99). Said new brand of
> modem
> >> > had JUST been released that morning and that was why he was late. LIE!
> >> > Replaced old LanCity modem with new Gen. Inst. modem. and assigned
> different
> >> > IP and subnet mask?????
> >> > The modem stopped working the following morning and I've been down
> since.
> >> > Well, not completely.
> >> > Interesting thing, I can get aroung using my clunky W95 portable (very
> same
> >> > IP config) but my NT desktop won't even ping the gateway address.
> >> > I AM NOT USING PROXY, TWO NICS OR IN ANY WAY TRYING TO GET AROUND THE
> "ONE
> >> > PC/IP" HOME.COM RULE. I AM CONSIDERING A LAW SUIT THOUGH.
> >> > It's as though some self appointed tin-badge Charter WAN admin has
> decided
> >> > that all NT users are pirates and their MAC addresses are to filtered
> >> > straight into the TCP/IP trash can.
> >> > I'm expecting a call from home.com's executive offices Monday morning
> and
> >> > they're going to catch an ear full.
> >> > Meanwhile, I'm installing a tri-boot, W95-NTWS-NTS configuration, on
> the
> >> > dysfunctional desktop.
> >> > Stay tuned!!
> >> >
> >> > Gosh I hate Charter!!!!!!!!!!!!!
> >> > Willey (4.0 MCSE, A+, CCNA)
> >>
> >> --
> >>
> *-------------------------------------------------------------------------*
> >> | James Lenaburg                        | Work:  jlenabu@us.ibm.com
> |
> >> | Netfinity Server Technical Specialist | Home:  extremist@home.com
> |
> >> | IBM Netfinity Servers                 | Web: members.home.net/extremist
> |
> >>
> |-------------------------------------------------------------------------|
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From: "Ronald P. Hunter" <rphunter@home.com>
Subject: Re: Texas: Charter Communications SUCKS! (cont.)
Date: 1999/08/10
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