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Article #423

Re: Opinion yours ... which is better, a "demo" or a "money-back guarantee?"

#423
From: Dirk Claessens
Date: Sat, 04 Nov 2000 00:00
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Sundial Services <info@sundialservices.com> schreef in berichtnieuws
3A0317E5.630C@sundialservices.com...
> ("Hey, this is the internet .. just ask 'em!")
>
> Which do you prefer:
>   (a) A time or feature-limited demo that you can download for free.
>   (b) No demo -- what you get is full-featured -- but it carries a
> 30-day money back guarantee.


To be honest, I don't like the money back "guarantee", simply because there
is no guarantee whatsoever I _will_ get my money back. What can  someone in,
say Europe, do to enforce the money back clause on a company in, say the US?
Even if you could, it would probably cost you more then it's worth. Except
for well-known companies or persons (and even then <g> ) I trust _nobody_ on
the internet.

I definitely do like the full-featured-but-time-limited scheme that we see
more and more on the internet these days. I've purchased several apps that
way, because
- You can download immediately,
- You can evaluate immediately,
- There's no money back hassle if you don't like it.

my $0.02...
regards - Dirk
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From: "Dirk Claessens" <will.bounce@back.com>
Subject: Re: Opinion yours ... which is better, a "demo" or a "money-back guarantee?"
Date: 2000/11/04
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