🚀 go-pugleaf

Kathy Y. Jaing (kathy.jaing@SanDiegoCA.ATTGIS.COM) wrote:
: I tried calling Microtek but I was on hold for about 15 minutes
: before another recording came on saying the wait could
: be as long as 45 minutes.  So I hung up.
: Any info/help is appreciated.  Thanks.

I have the same kind of problems trying to contact Microtek ... I've sent
faxes (both to Microtek Europe and Microtek USA) I've tried to E-mail to
a weird E-mail addr. I've grabbed from a www site ... 

Nothing happened.

Is Microtek aware of the fact they have customers and ought to treat'em right ?

--
Frederic R. ROUSSEL - frasc@cetia.fr
Ext   : 8269          CETIA 
Voice : +33 94088000  BP 144 Toulon Cedex
FAX   : +33 94088001  FRANCE

Kathy Y. Jaing <kathy.jaing@SanDiegoCA.ATTGIS.COM> wrote:

>Is there an anonymous ftp site where I can obtain
>scaner drivers?

>I have a Microtek ScanMaker II (model # MRS-600Zs) that I
>want to connect to my NCR computer (microchannel) SCSI
>port, running both DOS/Windows3.1 and WindowsNT 3.51.
>I was able to hook this scanner to my parents' 486 (not microchannel)
>using the "scsi interface card/module" and the driver that
>it came with and it worked fine.  But I can't use that driver
>anymore because it asks me for the address of the
>interface card which I'm not using on my NCR computer.
>The scsi controller is NCR53c700.

>I tried calling Microtek but I was on hold for about 15 minutes
>before another recording came on saying the wait could
>be as long as 45 minutes.  So I hung up.

>Any info/help is appreciated.  Thanks.

>- Kathy

>-----
>Kathy Y. Jaing                     AT&T Global Information Solutions
>(619)485-3760                      Platforms & System Software Division
>kathy.jaing@SanDiegoCA.ATTGIS.COM  17095 Via del Campo
>                                   San Diego, CA 922127-171

I tried to connect my Scanmaker II  to a NCR 53C810 SCSI-controller
and this is what i got until now :

1/ For the proprieatary interface, now terminator is needed.

2/ If I attach it to the NCR, and no terminator is attached, the PC
boots, but if I run CorelSCSI's SCSI-tools, no device is found.

3/ If I attach it to the NCR, and use a passive terminator, the PC
hangs after the NCR bios banner is displayed (=doesn't even boot)

4/ If I attach it to the NCR, and use an active terminator, the PC
boots, but if I run CorelSCSI's SCSI-tools, no device is found.
However, I hear the scan mechanism moving.


I think the scanner drivers in CorelSCSI 2 should work, but since I
can't get CorelSCSI to see the scanner, I couldn't try yet. 

frasc@frasc.cetia.fr (Frederic R.Roussel) wrote:

Microtek is awful. I have a scanmaker II and need NT drivers. Never
will have them. They don't give a shit about their customers. Next
time HP.
>
>Is Microtek aware of the fact they have customers and ought to treat'em right ?
>
>--
>Frederic R. ROUSSEL - frasc@cetia.fr
>Ext   : 8269          CETIA 
>Voice : +33 94088000  BP 144 Toulon Cedex
>FAX   : +33 94088001  FRANCE

In article <DGvI1C.1p6@fyi.net>, mandel@pop.pitt.edu (moyses mandel) wrote:
>frasc@frasc.cetia.fr (Frederic R.Roussel) wrote:
>
>Microtek is awful. I have a scanmaker II and need NT drivers. Never
>will have them. They don't give a shit about their customers. Next
>time HP.

If I had the money, I'd buy an HP scanner too. However, I just got a used 
MicroTek ScanMaker II at a good price, so I bought it.

As to all the problems people are having, here is what I found out. To use 
an ASPI compatible SCSI card (not the MicroTek card), the EPROM in the 
scanner must be version 5.11 or greater. I had lots of problems trying to 
use my scanner with my Adaptec card at first (EPROM v5.09).

I called MicroTek and was told that if I ordered the new ScanWizard 
software for $49, I would get the EPROM for free. The EPROM that came was 
version 5.61.

The scanner works fine now, with my Adaptec 2742T and Windows 95. Although 
the MicroTek sales guy told me that the software I bought was a Windows 95 
version, it was not. However, it seems to work fine. I would like to see a 
real Windows 95 scanner driver, though.


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Joe Gray <jgray@onramp.net>      MIME capable.

DO NOT SEND ME JUNK EMAIL. YOU WILL BE FLAMED.
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