Re: DEC Support?

Article View: comp.sys.dec

Article #3804

#3804

From: Dennis Gray Jr.
Date: Thu, 19 Nov 1992 05:36

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In article <1992Nov19.121523.8216@brt.deakin.edu.au> dougcc@brt.deakin.edu.au (Douglas Miller) writes:

   >DEC "support" will not even talk to you unless you have one of their
   >outrageously priced service contracts.  

   More "outrageous prices" --- care to justify these assertions?

Okay, How many manufacturers are getting $10,000 for a 1.3 gig drive?
How about $2000 for a single hard drive controller?  $8,000 for a 351
meg drive?  (I would point out that an 8 meg RAM card costs $8,000,
but I understand SGI has even higher prices than that.)  These are
what I call outrageous prices.

   If you think any vendor nowadays has any margin left on hardware sales that
   they can use to subsidise other parts of their business, then you have been
   asleep for the last five years.

Never mind that other vendors *ARE* doing this.  On site service is
another matter, but I can't think of another company who will not halp
you out with a problem on the phone.

-dennis

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Path: arc1-ca.pugleaf.net!sparky!uunet!cs.utexas.edu!zaphod.mps.ohio-state.edu!menudo.uh.edu!menudo.uh.edu!dgray
From: dgray@menudo.uh.edu (Dennis Gray Jr.)
Newsgroups: comp.sys.dec
Subject: Re: DEC Support?
Date: 19 Nov 1992 05:36:10 GMT
Organization: Academic Computer User Services
Lines: 22
Message-ID: <DGRAY.92Nov18233610@menudo.uh.edu>
References: <DGRAY.92Nov16133448@menudo.uh.edu> <1992Nov16.235148.9336@eco.twg.com>
 <1992Nov18.054500.2450@csrd.uiuc.edu>
 <1992Nov19.121523.8216@brt.deakin.edu.au>
Reply-To: DGray@uh.edu
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In-reply-to: dougcc@brt.deakin.edu.au's message of 19 Nov 92 12:15:22 EST

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