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Article #2227

Re: Rude Response!!!

#2227
From: Mandy Warne (Creative Labs)
Date: Fri, 28 Apr 2000 00:00
69 lines
3040 bytes
If you are experiencing difficulties or need more information, please email me and I
will forward your message to the correct department.

--
Mandy Warne
Creative Labs Technical Support
phone: 405-742-6655
fax: 405-742-6633
http://www.soundblaster.com
http://support.soundblaster.com
http://www.creative.com/
Todd.B <tbaz2@powercom.net> wrote in message
news:8e7kft$btr$1@news.creativelabs.com...
> The following is a nice, blunt, rude reply to a question that could have
> been easily answered via email. I am upset at this kind of treatment,
> especially seeing as I cannot afford to call long distance and be put on
> hold for 15 minutes waiting for someone to answer.
>
>
> Received: by fog.Powercom.net (mbox tbaz2)
>  (with Cubic Circle's cucipop (v1.31 1998/05/13) Wed Apr 26 12:10:02 2000)
> X-From_: mliu@digicomsys.com Wed Apr 26 12:08:32 2000
> Return-Path: <mliu@digicomsys.com>
> Received: from mail.cli.creaf.com (mail.cli.creaf.com [198.95.34.191])
>  by fog.powercom.net (8.9.3/8.9.2) with ESMTP id MAA11130
>  for <tbaz2@powercom.net>; Wed, 26 Apr 2000 12:08:31 -0500 (CDT)
>  (envelope-from mliu@digicomsys.com)
> From: "DSI_Customer" <customer@digicomsys.com>
> Subject: Re: DI 3635 question
> To: "tbaz-too" <tbaz2@powercom.net>
> Sender: "Michael LIU" <mliu@digicomsys.com>
> Date: Wed, 26 Apr 2000 10:13:58 -0700
> Message-ID: <OFA550AFD6.05332D92-ON882568CD.005E9EBE@cli.creaf.com>
> X-MIMETrack: Serialize by Router on CLICAG01/CLICA/CLI/Creaf(Release 5.0.2
> (Intl)|4 November 1999) at 04/26/2000 10:08:07 AM
> MIME-Version: 1.0
> Content-type: text/plain; charset=us-ascii
>
> Have you try our TECH SUPPORT HOTLINE ?  405-742-6622
>
> - C.S DSI
>
>
>
>
>
> "tbaz-too" <tbaz2@powercom.net> on 04/26/2000 09:49:18 AM
> To:   <customer@digicomsys.com>
> cc:
>
> Subject:  DI 3635 question
>
>
> I am emailing you for some more specific information on the 3635 modem. I
> have had the modem for a year now and it functions fine, except I need to
> know what chipset the modem is. Is it Lucent, Rockwell, or USR?
> I need to know this because I need to use the correct modem init string to
> disable certain functions on the modem. You have no documentation in either
> the manuals or your techsupport pages that cover this. Can you please email
> me the information I requested?
>
> Todd Behrmann
> tbaz2@powercom.net
>
>
>
>
>
>
Technical Details
Message-ID: <8ecm0b$4hf$1@news.creativelabs.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <8e7kft$btr$1@news.creativelabs.com>

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From: "Mandy Warne (Creative Labs)" <mwarne@clok.creaf.com>
Subject: Re: Rude Response!!!
Date: 2000/04/28
Message-ID: <8ecm0b$4hf$1@news.creativelabs.com>
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