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Thread View: creative.products.cd.removable_storage
8 messages
8 total messages Started by Wes Thu, 09 Aug 2001 10:43
RW8432\8438
#22
Author: Wes
Date: Thu, 09 Aug 2001 10:43
18 lines
1715 bytes
   I am having an intermittent problem reading 80 min CD's  they are memorex
.
  I know it  Supports them and I don't think the drive is defective  I
beleave it is  some kind of BIOS setting  or bad Firmware
    I am using a 8438E CDRW  on the 2nd IDE cable as the master  and a 2nd
CD Rom as a slave  I tried swapping the  the drives, now all I have
connected   is the CDRW  It Still will not read the CD'S( 80 min) all the
time . It only reads them 1 out id 15 times.
 I have a 800 MHZ PIII
            256MB SDRAM
            Vodoo3 card
            A-trend Motherboard ( ACT 7040 )
            Win ME
             EZcd Creator 5.02
             NERO 5.0
             NTI CD maker 2000 Plus 4.2.65
 I also  format my drive and reinstalled  still no luck !!
 If anyone has any sugestions please let me know
Re: RW8432\8438
#33
Author: Richard Read
Date: Sun, 12 Aug 2001 03:13
31 lines
2285 bytes
Wes,
Are you using all three of the burning titles all loaded at the same time?
Meaning all three are installed on your computer now?  If so that's
potentially the problem.
Most burner applications will not work properly if you have more than One
installed at the same time. And causes read and write conflicts. If you
reformat, you should chose only one and see the problem disappear.
"Wes" <Finallevel@ccountry.net> wrote in message
news:9krkoc$mtm$1@news.creativelabs.com...
>    I am having an intermittent problem reading 80 min CD's  they are
memorex
> .
>   I know it  Supports them and I don't think the drive is defective  I
> beleave it is  some kind of BIOS setting  or bad Firmware
>     I am using a 8438E CDRW  on the 2nd IDE cable as the master  and a 2nd
> CD Rom as a slave  I tried swapping the  the drives, now all I have
> connected   is the CDRW  It Still will not read the CD'S( 80 min) all the
> time . It only reads them 1 out id 15 times.
>  I have a 800 MHZ PIII
>             256MB SDRAM
>             Vodoo3 card
>             A-trend Motherboard ( ACT 7040 )
>             Win ME
>              EZcd Creator 5.02
>              NERO 5.0
>              NTI CD maker 2000 Plus 4.2.65
>  I also  format my drive and reinstalled  still no luck !!
>  If anyone has any sugestions please let me know
>
>
>
Re: RW8432\8438
#38
Author: KayoticBlue
Date: Wed, 15 Aug 2001 02:40
30 lines
2055 bytes
I have the same problem with 80 min cdr's on the 8438e.  I have never been
able to write to the.  74 min work ok.  I don't have a clue, so if anybody
out there has some suggestions.....

--
"CK"
"Wes" <Finallevel@ccountry.net> wrote in message
news:9krkoc$mtm$1@news.creativelabs.com...
>    I am having an intermittent problem reading 80 min CD's  they are
memorex
> .
>   I know it  Supports them and I don't think the drive is defective  I
> beleave it is  some kind of BIOS setting  or bad Firmware
>     I am using a 8438E CDRW  on the 2nd IDE cable as the master  and a 2nd
> CD Rom as a slave  I tried swapping the  the drives, now all I have
> connected   is the CDRW  It Still will not read the CD'S( 80 min) all the
> time . It only reads them 1 out id 15 times.
>  I have a 800 MHZ PIII
>             256MB SDRAM
>             Vodoo3 card
>             A-trend Motherboard ( ACT 7040 )
>             Win ME
>              EZcd Creator 5.02
>              NERO 5.0
>              NTI CD maker 2000 Plus 4.2.65
>  I also  format my drive and reinstalled  still no luck !!
>  If anyone has any sugestions please let me know
>
>
>
Re: RW8432\8438
#36
Author: KayoticBlue
Date: Wed, 15 Aug 2001 02:43
30 lines
1999 bytes
There seems to be a new firmware posted on the Creative site dated 7/23/01
(1.09).  Has anyone tried it and if so are you successfully burning 80 min
media?

--
"CK"
"Wes" <Finallevel@ccountry.net> wrote in message
news:9krkoc$mtm$1@news.creativelabs.com...
>    I am having an intermittent problem reading 80 min CD's  they are
memorex
> .
>   I know it  Supports them and I don't think the drive is defective  I
> beleave it is  some kind of BIOS setting  or bad Firmware
>     I am using a 8438E CDRW  on the 2nd IDE cable as the master  and a 2nd
> CD Rom as a slave  I tried swapping the  the drives, now all I have
> connected   is the CDRW  It Still will not read the CD'S( 80 min) all the
> time . It only reads them 1 out id 15 times.
>  I have a 800 MHZ PIII
>             256MB SDRAM
>             Vodoo3 card
>             A-trend Motherboard ( ACT 7040 )
>             Win ME
>              EZcd Creator 5.02
>              NERO 5.0
>              NTI CD maker 2000 Plus 4.2.65
>  I also  format my drive and reinstalled  still no luck !!
>  If anyone has any sugestions please let me know
>
>
>
Re: RW8432\8438
#40
Author: Peter van der Goes
Date: Wed, 15 Aug 2001 11:22
47 lines
2858 bytes
Read the firmware update description carefully. It's for the 8432E (the
original Plextor) only. There are no firmware updates offered by Creative
for the 8433E, 8435E, 8438E or 8439E drives, even though the OEM's have
updates available.
It appears that Creative finds the customers who purchased the later (read
cheaper, less capable) models of the 8432 unworthy of any kind of support,
as they refuse to supply the needed firmware updates or even explain why
they will not.
Now you know how it feels to be discriminated against by a big powerful
entity with no scruples.

"KayoticBlue" <nospamckay@iserv.net> wrote in message
news:9lak8o$9cu$1@news.creativelabs.com...
> There seems to be a new firmware posted on the Creative site dated 7/23/01
> (1.09).  Has anyone tried it and if so are you successfully burning 80 min
> media?
>
> --
> "CK"
> "Wes" <Finallevel@ccountry.net> wrote in message
> news:9krkoc$mtm$1@news.creativelabs.com...
> >    I am having an intermittent problem reading 80 min CD's  they are
> memorex
> > .
> >   I know it  Supports them and I don't think the drive is defective  I
> > beleave it is  some kind of BIOS setting  or bad Firmware
> >     I am using a 8438E CDRW  on the 2nd IDE cable as the master  and a
2nd
> > CD Rom as a slave  I tried swapping the  the drives, now all I have
> > connected   is the CDRW  It Still will not read the CD'S( 80 min) all
the
> > time . It only reads them 1 out id 15 times.
> >  I have a 800 MHZ PIII
> >             256MB SDRAM
> >             Vodoo3 card
> >             A-trend Motherboard ( ACT 7040 )
> >             Win ME
> >              EZcd Creator 5.02
> >              NERO 5.0
> >              NTI CD maker 2000 Plus 4.2.65
> >  I also  format my drive and reinstalled  still no luck !!
> >  If anyone has any sugestions please let me know
> >
> >
> >
>
>
Get a lawyer ? Re: RW8432\8438
#41
Author: Jason Chong
Date: Wed, 15 Aug 2001 12:44
17 lines
1617 bytes
Peter van der Goes wrote:
> 
> It appears that Creative finds the customers who purchased the later (read
> cheaper, less capable) models of the 8432 unworthy of any kind of support,
> as they refuse to supply the needed firmware updates or even explain why
> they will not.
> Now you know how it feels to be discriminated against by a big powerful
> entity with no scruples.


So instead of us bitching here, does anyone plan to bring Creative to
the
BBB or start legal action against them ?

If it's all talk, it's not going to go anywhere. I'm sure if everyone
chip
in, a lawyer can represent the disgruntled users here.
Re: Get a lawyer ? Re: RW8432\8438
#46
Author: John Rushton
Date: Wed, 15 Aug 2001 23:03
30 lines
2257 bytes
I'm having the same problems with my 8432e, too.  But, I have found two
brands of 80 min CDR's that work with this model (TDK & Maxell using Nero
5.5.1.8).  I've bought about seven different brands so far and I've only had
luck with the two listed above.  I know it's a sorry excuse for a
solution...  But, until Creative decides to something (if anything at all)
this may be the only choice unless purchasing another burner is an option
for you.

John
"Jason Chong" <cvw@pc.jaring.my> wrote in message
news:3B7A6EB0.6875@pc.jaring.my...
> Peter van der Goes wrote:
> >
> > It appears that Creative finds the customers who purchased the later
(read
> > cheaper, less capable) models of the 8432 unworthy of any kind of
support,
> > as they refuse to supply the needed firmware updates or even explain why
> > they will not.
> > Now you know how it feels to be discriminated against by a big powerful
> > entity with no scruples.
>
>
> So instead of us bitching here, does anyone plan to bring Creative to
> the
> BBB or start legal action against them ?
>
> If it's all talk, it's not going to go anywhere. I'm sure if everyone
> chip
> in, a lawyer can represent the disgruntled users here.
Re: Get a lawyer ? Re: RW8432\8438
#204
Author: JP
Date: Fri, 24 Aug 2001 23:25
16 lines
1668 bytes
Jason Chong wrote in message <3B7A6EB0.6875@pc.jaring.my>...

>So instead of us bitching here, does anyone plan to bring Creative to
>the BBB or start legal action against them ?

I complained months ago to the BBB about my RW8435E, but they said
Creative never replied to their inquiries.  But today, the BBB sent me
a copy of a letter from Creative, in which Phil Hemmert
(phemmert@Clok.Creative.com ) claimed that he had tried to contact me
many times but never received a response.  In reality, I never received
anything from him.

Creative's technical support has been consistently bad, and Jeffrey of
Creative doesn't even seem to know the difference between firmware and CD
burning software.
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