Re: Mimarsinan InstallAWARE - Read before you buy! - Article 5 - go-pugleaf

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Re: Mimarsinan InstallAWARE - Read before you buy!

From: mimarsinan
Date: Sun, 09 Oct 2005 23:02

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My reply to Martin may have been a bit harsh, but it is intended to be
so: Our customers receive near instant pre and post purchase support.
Sometimes this is seen as license to abuse the support system, and can
rapidly evolve into a situation wherein the customer expects
InstallAware to code and test their setups for them.

No installer vendor will do this. On that note, I would also encourage
you to try and find installer vendors who provide free support, well
beyond the end of the support contract, and do it in 24 hours
consistently (save 8 hours, or instantly, as Martin himself admits).

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From: mimarsinan@gmail.com
Newsgroups: microsoft.public.dotnet.general,borland.public.delphi.thirdpartytools.general,borland.public.cbuilderx.thirdpartytools,borland.public.cppbuilder.thirdpartytools
Subject: Re: Mimarsinan InstallAWARE - Read before you buy!
Date: 9 Oct 2005 16:02:05 -0700
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