🚀 go-pugleaf

So today, 26 June 2000, I call FLOOZ.  I finally am able to get to one of
the managers who is off all weekend long, unable to resolve any customer
problems.  You see, when the weekend calls, FLOOZ is like a giant party
boat.

They had not read their own internal memos, so of course instead of
cancelling the transaction, as promised to CITIbank, they processed it at
7:30a.m.  IDIOTS!  They said since they had not heard a reply to the email
to my friend, the account was on hold all weekend.  I reminded the Bimbo in
charge that since the clerk I spoke to before her told me the email had been
sent 7:30a.m. today, did they have a time machine to make this transaction
retroactive, or what?

The kicker was when the manager suggested that if I would only give it one
more try, they would monitor it real closely so nothing went wrong.  Baby,
you promised two hours, not three days!  Yeah, maybe I should squeal like a
pig, too.

Of course they offer no consolation for ruining my gift to my friend.

Bu-Bye!



TurboSnail <martink2@flash.net> wrote in message
news:Vx855.2927$oW3.305134@news.flash.net...
> I decided to try the new online Internet gift certificate company,
> FLOOZ.com.  I saw Whoppi on TV.  Big Mistake!
>
> I sent $326 to a friend on June 23, 2000, Friday night.  The entry screen
> guaranteed delivery in TWO hours.
>
> Saturday morning at noon, I checked out my account.  I did not see the
> posting.  So, I tried to use their chat.  I was told that the transaction
> was pending and that CITIbank was holding authorization.  So I call
> CITIbank.  No, the $326 had been authorized early in the morning.
>
> I call 877-GO-FLOOZ (notice that their is no Z on the phone?)  I speak to
> "Nilsa" who tells me that basically the transaction is "on hold" and there
> is no one in management there that can make any decision.
>
> So I basically dug a hole and put my $326 into it for the weekend.  I
could
> have sent the money by Western Union and at least had it arrive.  Plus the
> fact that there is "no one" there to help really stings.
>
> Boycott this ripoff!!!
>
>