Thread View: alt.sys.pc-clone.dell
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Started by TheNIGHTCRAWLER
Thu, 28 Jul 2005 09:47
Dell support comment (read feedback)
Author: TheNIGHTCRAWLER
Date: Thu, 28 Jul 2005 09:47
Date: Thu, 28 Jul 2005 09:47
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Dell customer service, about 40 min. of bouncing around the world, if you don't know what you need. About 20 minutes if you're on track. About 10 for a corporate account that knows what it needs. This is what I know: Dell customer service was flexible enough to get the job done over the phone - Great job. Reasonably short order on a corporate account for a confusing order. Nobody gets kudos from me when none are due. There will be none here. Management got this when they ordered that and pay full price rather than package deal? That deal is very short. Hire somebody who not only speaks English, but understands it in sales. That happens again, and it will never, ever happen again. They may be figuring out how to put it all together and they're on the right track. Excellent tech support. TheNIGHTCRAWLER (I crosspost alt.sys.pc-clone.dell,atl.general)
Re: Dell support comment (read feedback)
Author: TheNIGHTCRAWLER
Date: Fri, 29 Jul 2005 05:31
Date: Fri, 29 Jul 2005 05:31
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Follow-up. Dell customer-support makes a save. Their support was actually able to make a command decision involving a corporate account -money- and save their sales dept's innocent mistake. I put the offer on the table to salvage relations. 5 minute resolution to the little things that can make or break a company. Dell passed muster. TheNIGHTCRAWLER (Resolution required IT dept. intercept. Resolution in under 5 minutes is not bad. They need to update their auto-phone directory. Failed in the replacement parts category.) casual@home.com (TheNIGHTCRAWLER) wrote: >Dell customer service, about 40 min. of bouncing around the world, if >you don't know what you need. About 20 minutes if you're on track. >About 10 for a corporate account that knows what it needs. > >This is what I know: Dell customer service was flexible enough to get >the job done over the phone - Great job. Reasonably short order on a >corporate account for a confusing order. Nobody gets kudos from me when >none are due. There will be none here. Management got this when they >ordered that and pay full price rather than package deal? > >That deal is very short. Hire somebody who not only speaks English, but >understands it in sales. That happens again, and it will never, ever >happen again. > >They may be figuring out how to put it all together and they're on the >right track. Excellent tech support. > >TheNIGHTCRAWLER >(I crosspost >alt.sys.pc-clone.dell,atl.general)
Re: Dell support comment (read feedback)
Author: KenStahl
Date: Fri, 29 Jul 2005 13:06
Date: Fri, 29 Jul 2005 13:06
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Retard.
Re: Dell support comment (read feedback)
Author: benmyersspammenot charter.net Be...
Date: Fri, 29 Jul 2005 13:09
Date: Fri, 29 Jul 2005 13:09
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It all sounds pretty vague to me... Ben Myers On Fri, 29 Jul 2005 05:31:40 GMT, casual@home.com (TheNIGHTCRAWLER) wrote: >Follow-up. >Dell customer-support makes a save. Their support was actually able to >make a command decision involving a corporate account -money- and save >their sales dept's innocent mistake. I put the offer on the table to >salvage relations. 5 minute resolution to the little things that can >make or break a company. > >Dell passed muster. > >TheNIGHTCRAWLER >(Resolution required IT dept. intercept. Resolution in under 5 minutes >is not bad. They need to update their auto-phone directory. Failed in >the replacement parts category.) > >casual@home.com (TheNIGHTCRAWLER) wrote: > >>Dell customer service, about 40 min. of bouncing around the world, if >>you don't know what you need. About 20 minutes if you're on track. >>About 10 for a corporate account that knows what it needs. >> >>This is what I know: Dell customer service was flexible enough to get >>the job done over the phone - Great job. Reasonably short order on a >>corporate account for a confusing order. Nobody gets kudos from me when >>none are due. There will be none here. Management got this when they >>ordered that and pay full price rather than package deal? >> >>That deal is very short. Hire somebody who not only speaks English, but >>understands it in sales. That happens again, and it will never, ever >>happen again. >> >>They may be figuring out how to put it all together and they're on the >>right track. Excellent tech support. >> >>TheNIGHTCRAWLER >>(I crosspost >>alt.sys.pc-clone.dell,atl.general) >
Re: Dell support comment (read feedback)
Author: TheNIGHTCRAWLER
Date: Sat, 30 Jul 2005 04:32
Date: Sat, 30 Jul 2005 04:32
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ben_myers_spam_me_not @ charter.net (Ben Myers) wrote: >It all sounds pretty vague to me... Ben Myers Making anything vague is not a thing I do. Ever. Would you like to know more? TheNIGHTCRAWLER (I do not bullshit and I do not play around. Dell support groups have been given what is required.) > >On Fri, 29 Jul 2005 05:31:40 GMT, casual@home.com (TheNIGHTCRAWLER) wrote: > >>Follow-up. >>Dell customer-support makes a save. Their support was actually able to >>make a command decision involving a corporate account -money- and save >>their sales dept's innocent mistake. I put the offer on the table to >>salvage relations. 5 minute resolution to the little things that can >>make or break a company. >> >>Dell passed muster. >> >>TheNIGHTCRAWLER >>(Resolution required IT dept. intercept. Resolution in under 5 minutes >>is not bad. They need to update their auto-phone directory. Failed in >>the replacement parts category.) >> >>casual@home.com (TheNIGHTCRAWLER) wrote: >> >>>Dell customer service, about 40 min. of bouncing around the world, if >>>you don't know what you need. About 20 minutes if you're on track. >>>About 10 for a corporate account that knows what it needs. >>> >>>This is what I know: Dell customer service was flexible enough to get >>>the job done over the phone - Great job. Reasonably short order on a >>>corporate account for a confusing order. Nobody gets kudos from me when >>>none are due. There will be none here. Management got this when they >>>ordered that and pay full price rather than package deal? >>> >>>That deal is very short. Hire somebody who not only speaks English, but >>>understands it in sales. That happens again, and it will never, ever >>>happen again. >>> >>>They may be figuring out how to put it all together and they're on the >>>right track. Excellent tech support. >>> >>>TheNIGHTCRAWLER >>>(I crosspost >>>alt.sys.pc-clone.dell,atl.general) >>
Re: Dell support comment (read feedback)
Author: benmyersspammenot charter.net Be...
Date: Sat, 30 Jul 2005 14:01
Date: Sat, 30 Jul 2005 14:01
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Fact is that I have no clue as to what the brouhaha with Dell was all about, based on what was posted. On blind faith, I'll believe something took place, but what?? ... Ben On Sat, 30 Jul 2005 04:32:25 GMT, casual@home.com (TheNIGHTCRAWLER) wrote: >ben_myers_spam_me_not @ charter.net (Ben Myers) wrote: > >>It all sounds pretty vague to me... Ben Myers > >Making anything vague is not a thing I do. Ever. Would you like to >know more? > >TheNIGHTCRAWLER >(I do not bullshit and I do not play around. Dell support groups have >been given what is required.) >> >>On Fri, 29 Jul 2005 05:31:40 GMT, casual@home.com (TheNIGHTCRAWLER) wrote: >> >>>Follow-up. >>>Dell customer-support makes a save. Their support was actually able to >>>make a command decision involving a corporate account -money- and save >>>their sales dept's innocent mistake. I put the offer on the table to >>>salvage relations. 5 minute resolution to the little things that can >>>make or break a company. >>> >>>Dell passed muster. >>> >>>TheNIGHTCRAWLER >>>(Resolution required IT dept. intercept. Resolution in under 5 minutes >>>is not bad. They need to update their auto-phone directory. Failed in >>>the replacement parts category.) >>> >>>casual@home.com (TheNIGHTCRAWLER) wrote: >>> >>>>Dell customer service, about 40 min. of bouncing around the world, if >>>>you don't know what you need. About 20 minutes if you're on track. >>>>About 10 for a corporate account that knows what it needs. >>>> >>>>This is what I know: Dell customer service was flexible enough to get >>>>the job done over the phone - Great job. Reasonably short order on a >>>>corporate account for a confusing order. Nobody gets kudos from me when >>>>none are due. There will be none here. Management got this when they >>>>ordered that and pay full price rather than package deal? >>>> >>>>That deal is very short. Hire somebody who not only speaks English, but >>>>understands it in sales. That happens again, and it will never, ever >>>>happen again. >>>> >>>>They may be figuring out how to put it all together and they're on the >>>>right track. Excellent tech support. >>>> >>>>TheNIGHTCRAWLER >>>>(I crosspost >>>>alt.sys.pc-clone.dell,atl.general) >>> >
Re: Dell support comment (read feedback)
Author: KenStahl
Date: Sat, 30 Jul 2005 15:23
Date: Sat, 30 Jul 2005 15:23
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Don't expect much... TheSPERMTRAWLER is a retard.
Re: Dell support comment (read feedback)
Author: KenStahl
Date: Mon, 01 Aug 2005 13:56
Date: Mon, 01 Aug 2005 13:56
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> Every single post you've ever made is > vague, incomprehensible, unintelligible, > disconnected, meaningless bullshit (shall I go on?) The kornholer has a limp dick. He's an impotent worm. He has 3 cyber friends. His 3 cyber friends have 3 cyber friends. They're making a movie: Revenge Of The Turds.
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