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Thread View: comp.dcom.modems.cable
8 messages
8 total messages Started by Parcxman Wed, 18 Dec 2002 04:39
Netgear RT314 Won't Connect
#34
Author: Parcxman
Date: Wed, 18 Dec 2002 04:39
49 lines
2798 bytes
My Netgear RT314 router has been working fine until tonight.  I've got 
attbi cable, and four machines behind the router.

Now, if I put any of my machines behind the router, they won't connect to 
the internet.  If I hook them directly to the cable modem, I can connect ok 
just fine.

Here's what I see.  The RT314 front panel lights are normal; the power 
light is on, the test light is off, the local ports are on, and the 
internet light blinks.

I've released all/renewed all on any machine behind the router.  I've shut 
all hardware down, inclding the router, for 20 minutes, but no go.  I've 
used the router's Wizard to access the Maintenance/Erase panel and erased 
the settings to set them back to factory default (per the manual). I then 
re-entered the Wizard and re-configured just as I did when I first set the 
router up...actually, there was nothing to do to set it up initially, it 
plugged and played with all factory defaults.

The System Status screen shows:
WAN PORT
    	IP Address: 12.210.236.25 (this is what attbi hands out)
    	IP Subnet Mask: 255.255.254.0
    	DHCP: Client
LAN PORT
    	IP Address: 192.168.0.1
    	IP Subnet Mask: 255.255.255.0
    	DHCP: Server

Firmware Version: v3.24 (CA.0), 2/8/2001

The winipcfg (Win98) panel shows:
DNS Server: 192.168.0.1
IP: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Server: 192.168.0.1

Same settings show on an XP machine when connected to the router.

At this point, I've got no idea what's wrong.  I wonder if the firmware has 
gone south.  If so, should I see if there is an update/upgrade?

If it's time for a new router, can you suggest a 4 or 6 port wired router 
with firewall?  Wired is fine, as I've got the house cabled for ethernet, 
and all machines are desktops.

TIA,
Bruce
Re: Netgear RT314 Won't Connect
#35
Author: CZ
Date: Wed, 18 Dec 2002 06:00
65 lines
3821 bytes
Parcxmzn:

1) check RT314 for its default gateway via Menu 4 - Internet Access Setup
(your post does not include it)

2) Check RT314 for ISP's DNS server addresses via Menu 3.2 - TCP/IP and DHCP
Ethernet Setup
Your post shows "DNS Server: 192.168.0.1" which is incorrect per my RT314
DSL setup.  Per my notes, the RT314 will use the LAN port address if you do
not enter the DNS server addresses in the config setup.

3) There is a v3.25CA firmware update

HTH

>> My Netgear RT314 router has been working fine until tonight.  I've got
attbi cable, and four machines behind the router.

Now, if I put any of my machines behind the router, they won't connect to
the internet.  If I hook them directly to the cable modem, I can connect ok
just fine.

Here's what I see.  The RT314 front panel lights are normal; the power
light is on, the test light is off, the local ports are on, and the
internet light blinks.

I've released all/renewed all on any machine behind the router.  I've shut
all hardware down, inclding the router, for 20 minutes, but no go.  I've
used the router's Wizard to access the Maintenance/Erase panel and erased
the settings to set them back to factory default (per the manual). I then
re-entered the Wizard and re-configured just as I did when I first set the
router up...actually, there was nothing to do to set it up initially, it
plugged and played with all factory defaults.

The System Status screen shows:
WAN PORT
    IP Address: 12.210.236.25 (this is what attbi hands out)
    IP Subnet Mask: 255.255.254.0
    DHCP: Client
LAN PORT
    IP Address: 192.168.0.1
    IP Subnet Mask: 255.255.255.0
    DHCP: Server

Firmware Version: v3.24 (CA.0), 2/8/2001

The winipcfg (Win98) panel shows:
DNS Server: 192.168.0.1
IP: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Server: 192.168.0.1

Same settings show on an XP machine when connected to the router.

At this point, I've got no idea what's wrong.  I wonder if the firmware has

gone south.  If so, should I see if there is an update/upgrade?

If it's time for a new router, can you suggest a 4 or 6 port wired router
with firewall?  Wired is fine, as I've got the house cabled for ethernet,
and all machines are desktops.

TIA,
Bruce
Re: Netgear RT314 Won't Connect
#29
Author: TKR
Date: Wed, 18 Dec 2002 13:52
72 lines
4135 bytes
Parcxman wrote:
> My Netgear RT314 router has been working fine until tonight.  I've got 
> attbi cable, and four machines behind the router.
> 
> Now, if I put any of my machines behind the router, they won't connect to 
> the internet.  If I hook them directly to the cable modem, I can connect ok 
> just fine.
> 
> Here's what I see.  The RT314 front panel lights are normal; the power 
> light is on, the test light is off, the local ports are on, and the 
> internet light blinks.
> 
> I've released all/renewed all on any machine behind the router.  I've shut 
> all hardware down, inclding the router, for 20 minutes, but no go.  I've 
> used the router's Wizard to access the Maintenance/Erase panel and erased 
> the settings to set them back to factory default (per the manual). I then 
> re-entered the Wizard and re-configured just as I did when I first set the 
> router up...actually, there was nothing to do to set it up initially, it 
> plugged and played with all factory defaults.
> 
> The System Status screen shows:
> WAN PORT
>     	IP Address: 12.210.236.25 (this is what attbi hands out)
>     	IP Subnet Mask: 255.255.254.0
>     	DHCP: Client
> LAN PORT
>     	IP Address: 192.168.0.1
>     	IP Subnet Mask: 255.255.255.0
>     	DHCP: Server
> 
> Firmware Version: v3.24 (CA.0), 2/8/2001
> 
> The winipcfg (Win98) panel shows:
> DNS Server: 192.168.0.1
> IP: 192.168.0.2
> Subnet Mask: 255.255.255.0
> Default Gateway: 192.168.0.1
> DHCP Server: 192.168.0.1
> 
> Same settings show on an XP machine when connected to the router.
> 
> At this point, I've got no idea what's wrong.  I wonder if the firmware has 
> gone south.  If so, should I see if there is an update/upgrade?
> 
> If it's time for a new router, can you suggest a 4 or 6 port wired router 
> with firewall?  Wired is fine, as I've got the house cabled for ethernet, 
> and all machines are desktops.
> 
> TIA,
> Bruce

First, you should determine if you have no Internet access or if you are
simply unable to resolve domain names.

Telnet into the router. Go to Menu 24.8 . At the command prompt, issue
this command:
ip dhcp enif1 status

Look through the resulting output and check that everything looks OK.
Then, using the Default gateway address listed in the output, use ping
to ping the gateway address (at your OS' command prompt, type ping
nnn.nnn.nnn.nnn where nnn is the Gateway address listed in the output
from above).

If you can ping your ISP's gateway, then try pinging yahoo.com. If this
fails, then you have a DNS issue. Suggest that you configure your 4 PCs
to use the 2 DNS server addresses from the output above rather than
192.168.0.1 .

If pinging your ISP's gateway failed, then the router isn't passing
traffic properly. First suggestion would be to upgrade to 3.25
firmware. Then restest.
Re: Netgear RT314 Won't Connect
#30
Author: Parcxman
Date: Thu, 19 Dec 2002 07:50
131 lines
5797 bytes
TKR <spamthis@attbi.com> wrote in
news:v4%L9.388362$WL3.115857@rwcrnsc54: 

> Parcxman wrote:
>> My Netgear RT314 router has been working fine until tonight.  I've
>> got attbi cable, and four machines behind the router.
>> 
>> Now, if I put any of my machines behind the router, they won't
>> connect to the internet.  If I hook them directly to the cable modem,
>> I can connect ok just fine.
>> 
>> Here's what I see.  The RT314 front panel lights are normal; the
>> power light is on, the test light is off, the local ports are on, and
>> the internet light blinks.
>> 
>> I've released all/renewed all on any machine behind the router.  I've
>> shut all hardware down, inclding the router, for 20 minutes, but no
>> go.  I've used the router's Wizard to access the Maintenance/Erase
>> panel and erased the settings to set them back to factory default
>> (per the manual). I then re-entered the Wizard and re-configured just
>> as I did when I first set the router up...actually, there was nothing
>> to do to set it up initially, it plugged and played with all factory
>> defaults. 
>> 
>> The System Status screen shows:
>> WAN PORT
>>          IP Address: 12.210.236.25 (this is what attbi hands out)
>>          IP Subnet Mask: 255.255.254.0
>>          DHCP: Client
>> LAN PORT
>>          IP Address: 192.168.0.1
>>          IP Subnet Mask: 255.255.255.0
>>          DHCP: Server
>> 
>> Firmware Version: v3.24 (CA.0), 2/8/2001
>> 
>> The winipcfg (Win98) panel shows:
>> DNS Server: 192.168.0.1
>> IP: 192.168.0.2
>> Subnet Mask: 255.255.255.0
>> Default Gateway: 192.168.0.1
>> DHCP Server: 192.168.0.1
>> 
>> Same settings show on an XP machine when connected to the router.
>> 
>> At this point, I've got no idea what's wrong.  I wonder if the
>> firmware has gone south.  If so, should I see if there is an
>> update/upgrade? 
>> 
>> If it's time for a new router, can you suggest a 4 or 6 port wired
>> router with firewall?  Wired is fine, as I've got the house cabled
>> for ethernet, and all machines are desktops.
>> 
>> TIA,
>> Bruce
> 
> First, you should determine if you have no Internet access or if you
> are simply unable to resolve domain names.
> 
> Telnet into the router. Go to Menu 24.8 . At the command prompt, issue
> this command:
> ip dhcp enif1 status
> 
> Look through the resulting output and check that everything looks OK.
> Then, using the Default gateway address listed in the output, use ping
> to ping the gateway address (at your OS' command prompt, type ping
> nnn.nnn.nnn.nnn where nnn is the Gateway address listed in the output
> from above).
> 
> If you can ping your ISP's gateway, then try pinging yahoo.com. If
> this fails, then you have a DNS issue. Suggest that you configure your
> 4 PCs to use the 2 DNS server addresses from the output above rather
> than 192.168.0.1 .
> 
> If pinging your ISP's gateway failed, then the router isn't passing
> traffic properly. First suggestion would be to upgrade to 3.25
> firmware. Then restest.
> 

I put two machines on the router side, and each can ping each other 
(192.168.0.2/3), and browse each other (netbeui is installed on machines).  
All machines can ping the router's LAN port 192.168.0.1.

No machines can ping yahoo's IP 66.218.71.87/84.

Telnetting to the router's menu 24.8 gives:

ip dhcp enif1 status
DHCP on iface enif1 is client
     Hostname : family.attbi.com.attbi.com
     Domain Name : attbi.com
     Server IP address: 12.242.17.34
     Client IP address: 12.210.236.25/23
     DNS server : 216.148.227.68, 204.127.202.4
     Default gateway: 12.210.236.1
     Lease time  : 345595 seconds
     Renewal time: 172793 seconds
     Rebind time : 302391 seconds

Pinging the Default Gateway 12.210.236.1 with the OS command prompt, times 
out. 

NOTE:
If I ping it from a machine that is connected directly to the cable modem, 
I get 
C:\>ping 12.210.236.1

Pinging 12.210.236.1 with 32 bytes of data:

Reply from 12.244.98.129: TTL expired in transit.
Reply from 12.244.98.129: TTL expired in transit.
Reply from 12.244.98.129: TTL expired in transit.
Reply from 12.244.98.129: TTL expired in transit.

Ping statistics for 12.210.236.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum =  0ms, Average =  0ms

C:\>
(I don't know what the above indicates.)

Back to the router...
All I can do now, I guess, is to reinstall firmware v3.24 or v3.25.  The 
Netgear site says that v3.25 is not needed if 3.24 is working, as 3.25 only  
adds a language (French, I believe) and has one minor fix.

Comments?

Thanks,
Bruce
Re: Netgear RT314 Won't Connect
#31
Author: TKR
Date: Thu, 19 Dec 2002 14:16
152 lines
7195 bytes
Parcxman wrote:
> TKR <spamthis@attbi.com> wrote in
> news:v4%L9.388362$WL3.115857@rwcrnsc54: 
> 
> 
>>Parcxman wrote:
>>
>>>My Netgear RT314 router has been working fine until tonight.  I've
>>>got attbi cable, and four machines behind the router.
>>>
>>>Now, if I put any of my machines behind the router, they won't
>>>connect to the internet.  If I hook them directly to the cable modem,
>>>I can connect ok just fine.
>>>
>>>Here's what I see.  The RT314 front panel lights are normal; the
>>>power light is on, the test light is off, the local ports are on, and
>>>the internet light blinks.
>>>
>>>I've released all/renewed all on any machine behind the router.  I've
>>>shut all hardware down, inclding the router, for 20 minutes, but no
>>>go.  I've used the router's Wizard to access the Maintenance/Erase
>>>panel and erased the settings to set them back to factory default
>>>(per the manual). I then re-entered the Wizard and re-configured just
>>>as I did when I first set the router up...actually, there was nothing
>>>to do to set it up initially, it plugged and played with all factory
>>>defaults. 
>>>
>>>The System Status screen shows:
>>>WAN PORT
>>>         IP Address: 12.210.236.25 (this is what attbi hands out)
>>>         IP Subnet Mask: 255.255.254.0
>>>         DHCP: Client
>>>LAN PORT
>>>         IP Address: 192.168.0.1
>>>         IP Subnet Mask: 255.255.255.0
>>>         DHCP: Server
>>>
>>>Firmware Version: v3.24 (CA.0), 2/8/2001
>>>
>>>The winipcfg (Win98) panel shows:
>>>DNS Server: 192.168.0.1
>>>IP: 192.168.0.2
>>>Subnet Mask: 255.255.255.0
>>>Default Gateway: 192.168.0.1
>>>DHCP Server: 192.168.0.1
>>>
>>>Same settings show on an XP machine when connected to the router.
>>>
>>>At this point, I've got no idea what's wrong.  I wonder if the
>>>firmware has gone south.  If so, should I see if there is an
>>>update/upgrade? 
>>>
>>>If it's time for a new router, can you suggest a 4 or 6 port wired
>>>router with firewall?  Wired is fine, as I've got the house cabled
>>>for ethernet, and all machines are desktops.
>>>
>>>TIA,
>>>Bruce
>>
>>First, you should determine if you have no Internet access or if you
>>are simply unable to resolve domain names.
>>
>>Telnet into the router. Go to Menu 24.8 . At the command prompt, issue
>>this command:
>>ip dhcp enif1 status
>>
>>Look through the resulting output and check that everything looks OK.
>>Then, using the Default gateway address listed in the output, use ping
>>to ping the gateway address (at your OS' command prompt, type ping
>>nnn.nnn.nnn.nnn where nnn is the Gateway address listed in the output
>>from above).
>>
>>If you can ping your ISP's gateway, then try pinging yahoo.com. If
>>this fails, then you have a DNS issue. Suggest that you configure your
>>4 PCs to use the 2 DNS server addresses from the output above rather
>>than 192.168.0.1 .
>>
>>If pinging your ISP's gateway failed, then the router isn't passing
>>traffic properly. First suggestion would be to upgrade to 3.25
>>firmware. Then restest.
>>
> 
> 
> I put two machines on the router side, and each can ping each other 
> (192.168.0.2/3), and browse each other (netbeui is installed on machines).  
> All machines can ping the router's LAN port 192.168.0.1.
> 
> No machines can ping yahoo's IP 66.218.71.87/84.
> 
> Telnetting to the router's menu 24.8 gives:
> 
> ip dhcp enif1 status
> DHCP on iface enif1 is client
>      Hostname : family.attbi.com.attbi.com
>      Domain Name : attbi.com
>      Server IP address: 12.242.17.34
>      Client IP address: 12.210.236.25/23
>      DNS server : 216.148.227.68, 204.127.202.4
>      Default gateway: 12.210.236.1
>      Lease time  : 345595 seconds
>      Renewal time: 172793 seconds
>      Rebind time : 302391 seconds
> 
> Pinging the Default Gateway 12.210.236.1 with the OS command prompt, times 
> out. 
> 
> NOTE:
> If I ping it from a machine that is connected directly to the cable modem, 
> I get 
> C:\>ping 12.210.236.1
> 
> Pinging 12.210.236.1 with 32 bytes of data:
> 
> Reply from 12.244.98.129: TTL expired in transit.
> Reply from 12.244.98.129: TTL expired in transit.
> Reply from 12.244.98.129: TTL expired in transit.
> Reply from 12.244.98.129: TTL expired in transit.
> 
> Ping statistics for 12.210.236.1:
>     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
> Approximate round trip times in milli-seconds:
>     Minimum = 0ms, Maximum =  0ms, Average =  0ms
> 
> C:\>
> (I don't know what the above indicates.)
> 
> Back to the router...
> All I can do now, I guess, is to reinstall firmware v3.24 or v3.25.  The 
> Netgear site says that v3.25 is not needed if 3.24 is working, as 3.25 only  
> adds a language (French, I believe) and has one minor fix.
> 
> Comments?
> 
> Thanks,
> Bruce

The results from pinging ATT's gateway are unusual. Time To Live timeout
indicates that the number of hops to the gateway are greater than the
TTL value configured in the PC's TCP/IP stack. Since the TTL value is
around 25, I think, and the gateway should be the 1st hop, you should
not be getting a TTL timeout. The only thing that comes to mind is the
possibility that the route tables in the PC (and / or the router) are
screwed up (hacked?). The only other thing that came to mind was arp
poisoning, but the default gateway IP address looks to be valid.

At this point, I suggest that you focus on resolving the PC's ping
issue. After solving the "ping to gateway" problem is resolved,
perhaps you will find that the router doesn't really have an issue.

btw - firmware 3.25 is a good upgrade, in that 3.25 is stealth upon
installation and doesn't require any filters. Just be sure to load
the ROM file (config file) when you upgrade.
Re: Netgear RT314 Won't Connect
#32
Author: Ken
Date: Fri, 20 Dec 2002 04:16
157 lines
7024 bytes
In article <Xns92E8F28086E6Fparcxmannetscapenet@63.240.76.16>, 
parcxman@invalid.com says...
>
>TKR <spamthis@attbi.com> wrote in
>news:v4%L9.388362$WL3.115857@rwcrnsc54: 
>
>> Parcxman wrote:
>>> My Netgear RT314 router has been working fine until tonight.  I've
>>> got attbi cable, and four machines behind the router.
>>> 
>>> Now, if I put any of my machines behind the router, they won't
>>> connect to the internet.  If I hook them directly to the cable modem,
>>> I can connect ok just fine.
>>> 
>>> Here's what I see.  The RT314 front panel lights are normal; the
>>> power light is on, the test light is off, the local ports are on, and
>>> the internet light blinks.
>>> 
>>> I've released all/renewed all on any machine behind the router.  I've
>>> shut all hardware down, inclding the router, for 20 minutes, but no
>>> go.  I've used the router's Wizard to access the Maintenance/Erase
>>> panel and erased the settings to set them back to factory default
>>> (per the manual). I then re-entered the Wizard and re-configured just
>>> as I did when I first set the router up...actually, there was nothing
>>> to do to set it up initially, it plugged and played with all factory
>>> defaults. 
>>> 
>>> The System Status screen shows:
>>> WAN PORT
>>>          IP Address: 12.210.236.25 (this is what attbi hands out)
>>>          IP Subnet Mask: 255.255.254.0
>>>          DHCP: Client
>>> LAN PORT
>>>          IP Address: 192.168.0.1
>>>          IP Subnet Mask: 255.255.255.0
>>>          DHCP: Server
>>> 
>>> Firmware Version: v3.24 (CA.0), 2/8/2001
>>> 
>>> The winipcfg (Win98) panel shows:
>>> DNS Server: 192.168.0.1
>>> IP: 192.168.0.2
>>> Subnet Mask: 255.255.255.0
>>> Default Gateway: 192.168.0.1
>>> DHCP Server: 192.168.0.1
>>> 
>>> Same settings show on an XP machine when connected to the router.
>>> 
>>> At this point, I've got no idea what's wrong.  I wonder if the
>>> firmware has gone south.  If so, should I see if there is an
>>> update/upgrade? 
>>> 
>>> If it's time for a new router, can you suggest a 4 or 6 port wired
>>> router with firewall?  Wired is fine, as I've got the house cabled
>>> for ethernet, and all machines are desktops.
>>> 
>>> TIA,
>>> Bruce
>> 
>> First, you should determine if you have no Internet access or if you
>> are simply unable to resolve domain names.
>> 
>> Telnet into the router. Go to Menu 24.8 . At the command prompt, issue
>> this command:
>> ip dhcp enif1 status
>> 
>> Look through the resulting output and check that everything looks OK.
>> Then, using the Default gateway address listed in the output, use ping
>> to ping the gateway address (at your OS' command prompt, type ping
>> nnn.nnn.nnn.nnn where nnn is the Gateway address listed in the output
>> from above).
>> 
>> If you can ping your ISP's gateway, then try pinging yahoo.com. If
>> this fails, then you have a DNS issue. Suggest that you configure your
>> 4 PCs to use the 2 DNS server addresses from the output above rather
>> than 192.168.0.1 .
>> 
>> If pinging your ISP's gateway failed, then the router isn't passing
>> traffic properly. First suggestion would be to upgrade to 3.25
>> firmware. Then restest.
>> 
>
>I put two machines on the router side, and each can ping each other 
>(192.168.0.2/3), and browse each other (netbeui is installed on machines).  
>All machines can ping the router's LAN port 192.168.0.1.
>
>No machines can ping yahoo's IP 66.218.71.87/84.
>
>Telnetting to the router's menu 24.8 gives:
>
>ip dhcp enif1 status
>DHCP on iface enif1 is client
>     Hostname : family.attbi.com.attbi.com
>     Domain Name : attbi.com
>     Server IP address: 12.242.17.34
>     Client IP address: 12.210.236.25/23
>     DNS server : 216.148.227.68, 204.127.202.4
>     Default gateway: 12.210.236.1
>     Lease time  : 345595 seconds
>     Renewal time: 172793 seconds
>     Rebind time : 302391 seconds
>
>Pinging the Default Gateway 12.210.236.1 with the OS command prompt, times 
>out. 
>
>NOTE:
>If I ping it from a machine that is connected directly to the cable modem, 
>I get 
>C:\>ping 12.210.236.1
>
>Pinging 12.210.236.1 with 32 bytes of data:
>
>Reply from 12.244.98.129: TTL expired in transit.
>Reply from 12.244.98.129: TTL expired in transit.
>Reply from 12.244.98.129: TTL expired in transit.
>Reply from 12.244.98.129: TTL expired in transit.
>
>Ping statistics for 12.210.236.1:
>    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
>Approximate round trip times in milli-seconds:
>    Minimum = 0ms, Maximum =  0ms, Average =  0ms
>
>C:\>


	On the very slight chance that it's of any use, as far as knowing what 
to expect, I just got, for the two addresses:

C:\>ping -a 66.218.71.87

Pinging w8.scd.yahoo.com [66.218.71.87] with 32 bytes of data:

Reply from 66.218.71.87: bytes=32 time=129ms TTL=51
Reply from 66.218.71.87: bytes=32 time=114ms TTL=51
Reply from 66.218.71.87: bytes=32 time=116ms TTL=51
Reply from 66.218.71.87: bytes=32 time=115ms TTL=51

Ping statistics for 66.218.71.87:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 114ms, Maximum =  129ms, Average =  118ms

C:\>ping -a 12.210.236.1

Pinging 12-210-236-1.client.attbi.com [12.210.236.1] with 32 bytes of data:

Reply from 12.210.236.1: bytes=32 time=117ms TTL=241
Reply from 12.210.236.1: bytes=32 time=120ms TTL=241
Reply from 12.210.236.1: bytes=32 time=120ms TTL=241
Reply from 12.210.236.1: bytes=32 time=113ms TTL=241

Ping statistics for 12.210.236.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 113ms, Maximum =  120ms, Average =  117ms

C:\>
Netgear RT314 Now Working
#33
Author: Parcxman
Date: Fri, 20 Dec 2002 06:42
190 lines
8586 bytes
TKR <spamthis@attbi.com> wrote in news:lxkM9.32975$qF3.2166@sccrnsc04:

> Parcxman wrote:
>> TKR <spamthis@attbi.com> wrote in
>> news:v4%L9.388362$WL3.115857@rwcrnsc54: 
>> 
>> 
>>>Parcxman wrote:
>>>
>>>>My Netgear RT314 router has been working fine until tonight.  I've
>>>>got attbi cable, and four machines behind the router.
>>>>
>>>>Now, if I put any of my machines behind the router, they won't
>>>>connect to the internet.  If I hook them directly to the cable
>>>>modem, I can connect ok just fine.
>>>>
>>>>Here's what I see.  The RT314 front panel lights are normal; the
>>>>power light is on, the test light is off, the local ports are on,
>>>>and the internet light blinks.
>>>>
>>>>I've released all/renewed all on any machine behind the router. 
>>>>I've shut all hardware down, inclding the router, for 20 minutes,
>>>>but no go.  I've used the router's Wizard to access the
>>>>Maintenance/Erase panel and erased the settings to set them back to
>>>>factory default (per the manual). I then re-entered the Wizard and
>>>>re-configured just as I did when I first set the router
>>>>up...actually, there was nothing to do to set it up initially, it
>>>>plugged and played with all factory defaults. 
>>>>
>>>>The System Status screen shows:
>>>>WAN PORT
>>>>         IP Address: 12.210.236.25 (this is what attbi hands out)
>>>>         IP Subnet Mask: 255.255.254.0
>>>>         DHCP: Client
>>>>LAN PORT
>>>>         IP Address: 192.168.0.1
>>>>         IP Subnet Mask: 255.255.255.0
>>>>         DHCP: Server
>>>>
>>>>Firmware Version: v3.24 (CA.0), 2/8/2001
>>>>
>>>>The winipcfg (Win98) panel shows:
>>>>DNS Server: 192.168.0.1
>>>>IP: 192.168.0.2
>>>>Subnet Mask: 255.255.255.0
>>>>Default Gateway: 192.168.0.1
>>>>DHCP Server: 192.168.0.1
>>>>
>>>>Same settings show on an XP machine when connected to the router.
>>>>
>>>>At this point, I've got no idea what's wrong.  I wonder if the
>>>>firmware has gone south.  If so, should I see if there is an
>>>>update/upgrade? 
>>>>
>>>>If it's time for a new router, can you suggest a 4 or 6 port wired
>>>>router with firewall?  Wired is fine, as I've got the house cabled
>>>>for ethernet, and all machines are desktops.
>>>>
>>>>TIA,
>>>>Bruce
>>>
>>>First, you should determine if you have no Internet access or if you
>>>are simply unable to resolve domain names.
>>>
>>>Telnet into the router. Go to Menu 24.8 . At the command prompt,
>>>issue this command:
>>>ip dhcp enif1 status
>>>
>>>Look through the resulting output and check that everything looks OK.
>>>Then, using the Default gateway address listed in the output, use
>>>ping to ping the gateway address (at your OS' command prompt, type
>>>ping nnn.nnn.nnn.nnn where nnn is the Gateway address listed in the
>>>output from above).
>>>
>>>If you can ping your ISP's gateway, then try pinging yahoo.com. If
>>>this fails, then you have a DNS issue. Suggest that you configure
>>>your 4 PCs to use the 2 DNS server addresses from the output above
>>>rather than 192.168.0.1 .
>>>
>>>If pinging your ISP's gateway failed, then the router isn't passing
>>>traffic properly. First suggestion would be to upgrade to 3.25
>>>firmware. Then restest.
>>>
>> 
>> 
>> I put two machines on the router side, and each can ping each other 
>> (192.168.0.2/3), and browse each other (netbeui is installed on
>> machines).  All machines can ping the router's LAN port 192.168.0.1.
>> 
>> No machines can ping yahoo's IP 66.218.71.87/84.
>> 
>> Telnetting to the router's menu 24.8 gives:
>> 
>> ip dhcp enif1 status
>> DHCP on iface enif1 is client
>>      Hostname : family.attbi.com.attbi.com
>>      Domain Name : attbi.com
>>      Server IP address: 12.242.17.34
>>      Client IP address: 12.210.236.25/23
>>      DNS server : 216.148.227.68, 204.127.202.4
>>      Default gateway: 12.210.236.1
>>      Lease time  : 345595 seconds
>>      Renewal time: 172793 seconds
>>      Rebind time : 302391 seconds
>> 
>> Pinging the Default Gateway 12.210.236.1 with the OS command prompt,
>> times out. 
>> 
>> NOTE:
>> If I ping it from a machine that is connected directly to the cable
>> modem, I get 
>> C:\>ping 12.210.236.1
>> 
>> Pinging 12.210.236.1 with 32 bytes of data:
>> 
>> Reply from 12.244.98.129: TTL expired in transit.
>> Reply from 12.244.98.129: TTL expired in transit.
>> Reply from 12.244.98.129: TTL expired in transit.
>> Reply from 12.244.98.129: TTL expired in transit.
>> 
>> Ping statistics for 12.210.236.1:
>>     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
>> Approximate round trip times in milli-seconds:
>>     Minimum = 0ms, Maximum =  0ms, Average =  0ms
>> 
>> C:\>
>> (I don't know what the above indicates.)
>> 
>> Back to the router...
>> All I can do now, I guess, is to reinstall firmware v3.24 or v3.25. 
>> The Netgear site says that v3.25 is not needed if 3.24 is working, as
>> 3.25 only  adds a language (French, I believe) and has one minor fix.
>> 
>> Comments?
>> 
>> Thanks,
>> Bruce
> 
> The results from pinging ATT's gateway are unusual. Time To Live
> timeout indicates that the number of hops to the gateway are greater
> than the TTL value configured in the PC's TCP/IP stack. Since the TTL
> value is around 25, I think, and the gateway should be the 1st hop,
> you should not be getting a TTL timeout. The only thing that comes to
> mind is the possibility that the route tables in the PC (and / or the
> router) are screwed up (hacked?). The only other thing that came to
> mind was arp poisoning, but the default gateway IP address looks to be
> valid. 
> 
> At this point, I suggest that you focus on resolving the PC's ping
> issue. After solving the "ping to gateway" problem is resolved,
> perhaps you will find that the router doesn't really have an issue.
> 
> btw - firmware 3.25 is a good upgrade, in that 3.25 is stealth upon
> installation and doesn't require any filters. Just be sure to load
> the ROM file (config file) when you upgrade.
> 

I have no idea why, but just before I was about to connect the router to 
another IP (I have 4 paid IPs from attbi), I decided to ping the default 
gateway that attbi was handing out to the router, 12.210.236.1, and which 
was last night receiving TTL expired status, but with no packet loss (see 
above). I pinged this ip from a machine connected directly to the cable 
modem.  Here's the results:

C:\>ping 12.210.236.1

Pinging 12.210.236.1 with 32 bytes of data:

Reply from 12.210.236.1: bytes=32 time=10ms TTL=255
Reply from 12.210.236.1: bytes=32 time=10ms TTL=255
Reply from 12.210.236.1: bytes=32 time=53ms TTL=255
Reply from 12.210.236.1: bytes=32 time=12ms TTL=255

Ping statistics for 12.210.236.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum =  53ms, Average =  21ms

C:\>

Hmmm...I then connected the router to the cat5 cable, and connected 2 
machines behind the router.  Both machines are now browsing the internet.

Why was this line out for two days and then came back up, I have no idea.  
If anyone does, please write.  I will monitor this for a while and write 
back if this reoccurs.

Thanks to TKR for scratching his head with me.

Bruce
Re: Netgear RT314 Now Working
#28
Author: TKR
Date: Fri, 20 Dec 2002 14:43
38 lines
2855 bytes
> 
> 
> I have no idea why, but just before I was about to connect the router to 
> another IP (I have 4 paid IPs from attbi), I decided to ping the default 
> gateway that attbi was handing out to the router, 12.210.236.1, and which 
> was last night receiving TTL expired status, but with no packet loss (see 
> above). I pinged this ip from a machine connected directly to the cable 
> modem.  Here's the results:
> 
> C:\>ping 12.210.236.1
> 
> Pinging 12.210.236.1 with 32 bytes of data:
> 
> Reply from 12.210.236.1: bytes=32 time=10ms TTL=255
> Reply from 12.210.236.1: bytes=32 time=10ms TTL=255
> Reply from 12.210.236.1: bytes=32 time=53ms TTL=255
> Reply from 12.210.236.1: bytes=32 time=12ms TTL=255
> 
> Ping statistics for 12.210.236.1:
>     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
> Approximate round trip times in milli-seconds:
>     Minimum = 10ms, Maximum =  53ms, Average =  21ms
> 
> C:\>
> 
> Hmmm...I then connected the router to the cat5 cable, and connected 2 
> machines behind the router.  Both machines are now browsing the internet.
> 
> Why was this line out for two days and then came back up, I have no idea.  
> If anyone does, please write.  I will monitor this for a while and write 
> back if this reoccurs.
> 
> Thanks to TKR for scratching his head with me.
> 
> Bruce

No additional thoughts here, either. Just glad you're back up and
running.
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