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Thread View: comp.dcom.modems.cable
20 messages
20 total messages Started by Matt Mon, 10 Sep 2001 03:05
Odd problem with @Home service
#667
Author: Matt
Date: Mon, 10 Sep 2001 03:05
29 lines
2682 bytes
I am having trouble with my new cable modem service. Whenever I request
a Web page, it loads up only the first 10 KB or so -- the background or
the very top of the page, if anything -- then stalls. However, I have
been able to use e-mail without problems and am doing OK with Usenet,
although it stalled after loading 700 or so message headers. I tried
uninstalling Netscape and putting on the version of Internet Explorer
provided with the modem, but that did not help.

The problem may have something to do with the age of my computer -- it's
an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
on this computer with no problems, and I read one post from someone who
says he uses a 33Mhz 486.

I e-mailed the cable-modem people, and they said the following:

"Your modem is operating very well. The levels are very good, and your
area is not having any connectivity issues. Since you have an old PC,
with only 16 MB RAM, we recommend leaving some free space on your hard
drive for swap files. If you can afford to gets more system memory, we
recommend upgrading the RAM to at least 32 MB."

I tried clearing 250MB of disk space, but that did nothing. Radio Shack,
the only nearby place I knew of, only carried RAM in 128MB, which I
don't think would even fit in my computer and would cost about Can$60.
Before I make that purchase, go searching around town for a 32MB RAM
upgrade or turn in my cable modem, I'd like to know if there's anything
else I can try first.

Thanks for your help.
Re: Odd problem with @Home service
#669
Author: markb
Date: Mon, 10 Sep 2001 03:34
36 lines
2976 bytes
post some tracerts, from the problem sites,
support allways blames your system first.

"Matt" <mwalcoff@onecom.com> wrote in message
news:3B9C2DBA.558E415E@onecom.com...
> I am having trouble with my new cable modem service. Whenever I request
> a Web page, it loads up only the first 10 KB or so -- the background or
> the very top of the page, if anything -- then stalls. However, I have
> been able to use e-mail without problems and am doing OK with Usenet,
> although it stalled after loading 700 or so message headers. I tried
> uninstalling Netscape and putting on the version of Internet Explorer
> provided with the modem, but that did not help.
>
> The problem may have something to do with the age of my computer -- it's
> an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> on this computer with no problems, and I read one post from someone who
> says he uses a 33Mhz 486.
>
> I e-mailed the cable-modem people, and they said the following:
>
> "Your modem is operating very well. The levels are very good, and your
> area is not having any connectivity issues. Since you have an old PC,
> with only 16 MB RAM, we recommend leaving some free space on your hard
> drive for swap files. If you can afford to gets more system memory, we
> recommend upgrading the RAM to at least 32 MB."
>
> I tried clearing 250MB of disk space, but that did nothing. Radio Shack,
> the only nearby place I knew of, only carried RAM in 128MB, which I
> don't think would even fit in my computer and would cost about Can$60.
> Before I make that purchase, go searching around town for a 32MB RAM
> upgrade or turn in my cable modem, I'd like to know if there's anything
> else I can try first.
>
> Thanks for your help.
>
>
Re: Odd problem with @Home service
#668
Author: Brian
Date: Mon, 10 Sep 2001 03:40
40 lines
3044 bytes
   Try making sure your NIC is set to half duplex. If you go to your network
properties and click on the NIC card, then choose properties, you should be
able to set this property to 10Mb/half duplex. It may be trying to run full
duplex. When I try to run mine at full duplex, it will only load most pages
about half way as well, but I'm able to pull e-mail okay, although a little
slow. Also, if you can pull up this web page, go to www.speedguide.net and
try checking your registry settings against their suggestions.


Matt wrote:

> I am having trouble with my new cable modem service. Whenever I request
> a Web page, it loads up only the first 10 KB or so -- the background or
> the very top of the page, if anything -- then stalls. However, I have
> been able to use e-mail without problems and am doing OK with Usenet,
> although it stalled after loading 700 or so message headers. I tried
> uninstalling Netscape and putting on the version of Internet Explorer
> provided with the modem, but that did not help.
>
> The problem may have something to do with the age of my computer -- it's
> an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> on this computer with no problems, and I read one post from someone who
> says he uses a 33Mhz 486.
>
> I e-mailed the cable-modem people, and they said the following:
>
> "Your modem is operating very well. The levels are very good, and your
> area is not having any connectivity issues. Since you have an old PC,
> with only 16 MB RAM, we recommend leaving some free space on your hard
> drive for swap files. If you can afford to gets more system memory, we
> recommend upgrading the RAM to at least 32 MB."
>
> I tried clearing 250MB of disk space, but that did nothing. Radio Shack,
> the only nearby place I knew of, only carried RAM in 128MB, which I
> don't think would even fit in my computer and would cost about Can$60.
> Before I make that purchase, go searching around town for a 32MB RAM
> upgrade or turn in my cable modem, I'd like to know if there's anything
> else I can try first.
>
> Thanks for your help.
Re: Odd problem with @Home service
#670
Author: Sandy
Date: Mon, 10 Sep 2001 04:35
1 lines
1261 bytes
Are you by any chance running a USB rather than an NIC modem connection?
Re: Odd problem with @Home service
#671
Author: Ron Hunter
Date: Mon, 10 Sep 2001 07:18
40 lines
3226 bytes
Matt wrote:
> 
> I am having trouble with my new cable modem service. Whenever I request
> a Web page, it loads up only the first 10 KB or so -- the background or
> the very top of the page, if anything -- then stalls. However, I have
> been able to use e-mail without problems and am doing OK with Usenet,
> although it stalled after loading 700 or so message headers. I tried
> uninstalling Netscape and putting on the version of Internet Explorer
> provided with the modem, but that did not help.
> 
> The problem may have something to do with the age of my computer -- it's
> an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> on this computer with no problems, and I read one post from someone who
> says he uses a 33Mhz 486.
> 
> I e-mailed the cable-modem people, and they said the following:
> 
> "Your modem is operating very well. The levels are very good, and your
> area is not having any connectivity issues. Since you have an old PC,
> with only 16 MB RAM, we recommend leaving some free space on your hard
> drive for swap files. If you can afford to gets more system memory, we
> recommend upgrading the RAM to at least 32 MB."
> 
> I tried clearing 250MB of disk space, but that did nothing. Radio Shack,
> the only nearby place I knew of, only carried RAM in 128MB, which I
> don't think would even fit in my computer and would cost about Can$60.
> Before I make that purchase, go searching around town for a 32MB RAM
> upgrade or turn in my cable modem, I'd like to know if there's anything
> else I can try first.
> 
> Thanks for your help.

Upgrade the RAM.  16meg is below the minimum for running most Windows versions
with any satisfaction at all.  You can probably mail order RAM for under $30
for 128meg, and this will make EVERYTHING run faster.  Also, you might
download a copy of Netscape 3.08 which was the last Netscape version intended
for older small ram machines.

-- 
Ron Hunter  rphunter@home.com
Re: Odd problem with @Home service
#672
Author: Frank Hickman
Date: Mon, 10 Sep 2001 07:27
50 lines
3521 bytes
In addition to the other posts, the @Home client CD will reconfigure your
Internet Settings to use proxy:8080 which is not really necessary.  This
allows them to cache content which would normally be a good thing however
since they have to maintain such a large cache, it is only partially better
than your browsers.  In addition, the setup will change your connection
MaxMTU and buffer sizes.  If you installed the @Home software after you've
made the changes that www.speedguide.net suggests you'll need to re-apply
the changes.

HTH
--
============================
Frank Hickman
NobleSoft, Inc.
============================


"Matt" <mwalcoff@onecom.com> wrote in message
news:3B9C2DBA.558E415E@onecom.com...
> I am having trouble with my new cable modem service. Whenever I request
> a Web page, it loads up only the first 10 KB or so -- the background or
> the very top of the page, if anything -- then stalls. However, I have
> been able to use e-mail without problems and am doing OK with Usenet,
> although it stalled after loading 700 or so message headers. I tried
> uninstalling Netscape and putting on the version of Internet Explorer
> provided with the modem, but that did not help.
>
> The problem may have something to do with the age of my computer -- it's
> an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> on this computer with no problems, and I read one post from someone who
> says he uses a 33Mhz 486.
>
> I e-mailed the cable-modem people, and they said the following:
>
> "Your modem is operating very well. The levels are very good, and your
> area is not having any connectivity issues. Since you have an old PC,
> with only 16 MB RAM, we recommend leaving some free space on your hard
> drive for swap files. If you can afford to gets more system memory, we
> recommend upgrading the RAM to at least 32 MB."
>
> I tried clearing 250MB of disk space, but that did nothing. Radio Shack,
> the only nearby place I knew of, only carried RAM in 128MB, which I
> don't think would even fit in my computer and would cost about Can$60.
> Before I make that purchase, go searching around town for a 32MB RAM
> upgrade or turn in my cable modem, I'd like to know if there's anything
> else I can try first.
>
> Thanks for your help.
>
>
Re: Odd problem with @Home service
#673
Author: Box134
Date: Mon, 10 Sep 2001 07:32
22 lines
2277 bytes
I doubt it. I have a 500 Mhz processor, 128 MB memory, and was having the
same problems. It was cured, sort of, when I complained and complained. They
replaced the modem and put me on a new domain. My downloads went from .225
Mbps to over 1.0 Mbps instantly. However, I'm finding that cable is very
dependent on traffic. During peak times the speed drops to half of maximum
or less.

"Matt" <mwalcoff@onecom.com> wrote in message
news:3B9C2DBA.558E415E@onecom.com...
> I am having trouble with my new cable modem service. Whenever I request
> a Web page, it loads up only the first 10 KB or so -- the background or
> the very top of the page, if anything -- then stalls. However, I have
> been able to use e-mail without problems and am doing OK with Usenet,
> although it stalled after loading 700 or so message headers. I tried
> uninstalling Netscape and putting on the version of Internet Explorer
> provided with the modem, but that did not help.
>
> The problem may have something to do with the age of my computer -- it's
> an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> on this computer with no problems, and I read one post from someone who
> says he uses a 33Mhz 486.
>
Re: Odd problem with @Home service
#674
Author: James Knott
Date: Mon, 10 Sep 2001 12:05
19 lines
1793 bytes
Ron Hunter wrote:


> Upgrade the RAM.  16meg is below the minimum for running most Windows
> versions
> with any satisfaction at all.  You can probably mail order RAM for
> under $30
> for 128meg, and this will make EVERYTHING run faster.  Also, you might
> download a copy of Netscape 3.08 which was the last Netscape version
> intended for older small ram machines.
> 

An older computer, with only 16 MB, will not likely be able to use that 
memory.


-- 
To reply to this message, replace everything to the left of "@" with 
james.knott.
Re: Odd problem with @Home service
#675
Author: James Knott
Date: Mon, 10 Sep 2001 12:06
11 lines
1473 bytes
Sandy wrote:

> Are you by any chance running a USB rather than an NIC modem
> connection?
> 

Not likely on an older computer.

-- 
To reply to this message, replace everything to the left of "@" with 
james.knott.
Re: Odd problem with @Home service
#676
Author: James Knott
Date: Mon, 10 Sep 2001 12:08
35 lines
2926 bytes
Matt wrote:

> I am having trouble with my new cable modem service. Whenever I
> request a Web page, it loads up only the first 10 KB or so -- the
> background or the very top of the page, if anything -- then stalls.
> However, I have been able to use e-mail without problems and am doing
> OK with Usenet, although it stalled after loading 700 or so message
> headers. I tried uninstalling Netscape and putting on the version of
> Internet Explorer provided with the modem, but that did not help.
> 
> The problem may have something to do with the age of my computer --
> it's an old P150 with 16MB of RAM. On the other hand, in the past I
> ran ISDN on this computer with no problems, and I read one post from
> someone who says he uses a 33Mhz 486.
> 
> I e-mailed the cable-modem people, and they said the following:
> 
> "Your modem is operating very well. The levels are very good, and your
> area is not having any connectivity issues. Since you have an old PC,
> with only 16 MB RAM, we recommend leaving some free space on your hard
> drive for swap files. If you can afford to gets more system memory, we
> recommend upgrading the RAM to at least 32 MB."
> 
> I tried clearing 250MB of disk space, but that did nothing. Radio
> Shack, the only nearby place I knew of, only carried RAM in 128MB,
> which I don't think would even fit in my computer and would cost about
> Can$60. Before I make that purchase, go searching around town for a
> 32MB RAM upgrade or turn in my cable modem, I'd like to know if
> there's anything else I can try first.

One of my computers is a 486 DX2-66 & 32 MBs.  Works fine.

-- 
To reply to this message, replace everything to the left of "@" with 
james.knott.
Re: Odd problem with @Home service
#677
Author: Brian
Date: Mon, 10 Sep 2001 12:39
27 lines
2328 bytes
   That would be a local issue; cablemodem service generally is not dependent
upon traffic.

Box134 wrote:

> I doubt it. I have a 500 Mhz processor, 128 MB memory, and was having the
> same problems. It was cured, sort of, when I complained and complained. They
> replaced the modem and put me on a new domain. My downloads went from .225
> Mbps to over 1.0 Mbps instantly. However, I'm finding that cable is very
> dependent on traffic. During peak times the speed drops to half of maximum
> or less.
>
> "Matt" <mwalcoff@onecom.com> wrote in message
> news:3B9C2DBA.558E415E@onecom.com...
> > I am having trouble with my new cable modem service. Whenever I request
> > a Web page, it loads up only the first 10 KB or so -- the background or
> > the very top of the page, if anything -- then stalls. However, I have
> > been able to use e-mail without problems and am doing OK with Usenet,
> > although it stalled after loading 700 or so message headers. I tried
> > uninstalling Netscape and putting on the version of Internet Explorer
> > provided with the modem, but that did not help.
> >
> > The problem may have something to do with the age of my computer -- it's
> > an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> > on this computer with no problems, and I read one post from someone who
> > says he uses a 33Mhz 486.
> >
Re: Odd problem with @Home service
#678
Author: Matt
Date: Thu, 13 Sep 2001 01:55
44 lines
3529 bytes
Thanks for the help, but I can't find a half-duplex/full-duplex setting in any
Control Panel window. -- Matt

Brian wrote:

>    Try making sure your NIC is set to half duplex. If you go to your network
> properties and click on the NIC card, then choose properties, you should be
> able to set this property to 10Mb/half duplex. It may be trying to run full
> duplex. When I try to run mine at full duplex, it will only load most pages
> about half way as well, but I'm able to pull e-mail okay, although a little
> slow. Also, if you can pull up this web page, go to www.speedguide.net and
> try checking your registry settings against their suggestions.
>
> Matt wrote:
>
> > I am having trouble with my new cable modem service. Whenever I request
> > a Web page, it loads up only the first 10 KB or so -- the background or
> > the very top of the page, if anything -- then stalls. However, I have
> > been able to use e-mail without problems and am doing OK with Usenet,
> > although it stalled after loading 700 or so message headers. I tried
> > uninstalling Netscape and putting on the version of Internet Explorer
> > provided with the modem, but that did not help.
> >
> > The problem may have something to do with the age of my computer -- it's
> > an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> > on this computer with no problems, and I read one post from someone who
> > says he uses a 33Mhz 486.
> >
> > I e-mailed the cable-modem people, and they said the following:
> >
> > "Your modem is operating very well. The levels are very good, and your
> > area is not having any connectivity issues. Since you have an old PC,
> > with only 16 MB RAM, we recommend leaving some free space on your hard
> > drive for swap files. If you can afford to gets more system memory, we
> > recommend upgrading the RAM to at least 32 MB."
> >
> > I tried clearing 250MB of disk space, but that did nothing. Radio Shack,
> > the only nearby place I knew of, only carried RAM in 128MB, which I
> > don't think would even fit in my computer and would cost about Can$60.
> > Before I make that purchase, go searching around town for a 32MB RAM
> > upgrade or turn in my cable modem, I'd like to know if there's anything
> > else I can try first.
> >
> > Thanks for your help.
Re: Odd problem with @Home service
#679
Author: Matt
Date: Thu, 13 Sep 2001 01:56
55 lines
3821 bytes
Thank you for the suggestions. Unfortunately, neither messing with the proxy
setup nor running Speedguide's registry-changing program solved the problem. --
Matt

Frank Hickman wrote:

> In addition to the other posts, the @Home client CD will reconfigure your
> Internet Settings to use proxy:8080 which is not really necessary.  This
> allows them to cache content which would normally be a good thing however
> since they have to maintain such a large cache, it is only partially better
> than your browsers.  In addition, the setup will change your connection
> MaxMTU and buffer sizes.  If you installed the @Home software after you've
> made the changes that www.speedguide.net suggests you'll need to re-apply
> the changes.
>
> HTH
> --
> ============================
> Frank Hickman
> NobleSoft, Inc.
> ============================
>
> "Matt" <mwalcoff@onecom.com> wrote in message
> news:3B9C2DBA.558E415E@onecom.com...
> > I am having trouble with my new cable modem service. Whenever I request
> > a Web page, it loads up only the first 10 KB or so -- the background or
> > the very top of the page, if anything -- then stalls. However, I have
> > been able to use e-mail without problems and am doing OK with Usenet,
> > although it stalled after loading 700 or so message headers. I tried
> > uninstalling Netscape and putting on the version of Internet Explorer
> > provided with the modem, but that did not help.
> >
> > The problem may have something to do with the age of my computer -- it's
> > an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
> > on this computer with no problems, and I read one post from someone who
> > says he uses a 33Mhz 486.
> >
> > I e-mailed the cable-modem people, and they said the following:
> >
> > "Your modem is operating very well. The levels are very good, and your
> > area is not having any connectivity issues. Since you have an old PC,
> > with only 16 MB RAM, we recommend leaving some free space on your hard
> > drive for swap files. If you can afford to gets more system memory, we
> > recommend upgrading the RAM to at least 32 MB."
> >
> > I tried clearing 250MB of disk space, but that did nothing. Radio Shack,
> > the only nearby place I knew of, only carried RAM in 128MB, which I
> > don't think would even fit in my computer and would cost about Can$60.
> > Before I make that purchase, go searching around town for a 32MB RAM
> > upgrade or turn in my cable modem, I'd like to know if there's anything
> > else I can try first.
> >
> > Thanks for your help.
> >
> >
Re: Odd problem with @Home service
#680
Author: Vaughn
Date: Thu, 13 Sep 2001 02:41
69 lines
4250 bytes
I'm guessing your using win9x.    Go to desktop, highlight network.  Right
click, select properties. Highlight your nic and select properties.  Under
advanced tab select "connection type"  there will be a value to the right,
change from auto sense or whatever is there to 10mb/half duplex.  I dont'
have a plan 10mb card so I can't help there.  You may have to do it with a
utility from you card manufacturer if the card is old enough.


"Matt" <mwalcoff@onecom.com> wrote in message
news:3BA011C5.5F1D5666@onecom.com...
> Thanks for the help, but I can't find a half-duplex/full-duplex setting in
any
> Control Panel window. -- Matt
>
> Brian wrote:
>
> >    Try making sure your NIC is set to half duplex. If you go to your
network
> > properties and click on the NIC card, then choose properties, you should
be
> > able to set this property to 10Mb/half duplex. It may be trying to run
full
> > duplex. When I try to run mine at full duplex, it will only load most
pages
> > about half way as well, but I'm able to pull e-mail okay, although a
little
> > slow. Also, if you can pull up this web page, go to www.speedguide.net
and
> > try checking your registry settings against their suggestions.
> >
> > Matt wrote:
> >
> > > I am having trouble with my new cable modem service. Whenever I
request
> > > a Web page, it loads up only the first 10 KB or so -- the background
or
> > > the very top of the page, if anything -- then stalls. However, I have
> > > been able to use e-mail without problems and am doing OK with Usenet,
> > > although it stalled after loading 700 or so message headers. I tried
> > > uninstalling Netscape and putting on the version of Internet Explorer
> > > provided with the modem, but that did not help.
> > >
> > > The problem may have something to do with the age of my computer --
it's
> > > an old P150 with 16MB of RAM. On the other hand, in the past I ran
ISDN
> > > on this computer with no problems, and I read one post from someone
who
> > > says he uses a 33Mhz 486.
> > >
> > > I e-mailed the cable-modem people, and they said the following:
> > >
> > > "Your modem is operating very well. The levels are very good, and your
> > > area is not having any connectivity issues. Since you have an old PC,
> > > with only 16 MB RAM, we recommend leaving some free space on your hard
> > > drive for swap files. If you can afford to gets more system memory, we
> > > recommend upgrading the RAM to at least 32 MB."
> > >
> > > I tried clearing 250MB of disk space, but that did nothing. Radio
Shack,
> > > the only nearby place I knew of, only carried RAM in 128MB, which I
> > > don't think would even fit in my computer and would cost about Can$60.
> > > Before I make that purchase, go searching around town for a 32MB RAM
> > > upgrade or turn in my cable modem, I'd like to know if there's
anything
> > > else I can try first.
> > >
> > > Thanks for your help.
>
Re: Odd problem with @Home service
#681
Author: Matt
Date: Fri, 14 Sep 2001 00:40
73 lines
4527 bytes
The only thing under the Advanced tab is "maximum transmits." I'll search for my
old card utility. Thanks -- Matt

Vaughn wrote:

> I'm guessing your using win9x.    Go to desktop, highlight network.  Right
> click, select properties. Highlight your nic and select properties.  Under
> advanced tab select "connection type"  there will be a value to the right,
> change from auto sense or whatever is there to 10mb/half duplex.  I dont'
> have a plan 10mb card so I can't help there.  You may have to do it with a
> utility from you card manufacturer if the card is old enough.
>
> "Matt" <mwalcoff@onecom.com> wrote in message
> news:3BA011C5.5F1D5666@onecom.com...
> > Thanks for the help, but I can't find a half-duplex/full-duplex setting in
> any
> > Control Panel window. -- Matt
> >
> > Brian wrote:
> >
> > >    Try making sure your NIC is set to half duplex. If you go to your
> network
> > > properties and click on the NIC card, then choose properties, you should
> be
> > > able to set this property to 10Mb/half duplex. It may be trying to run
> full
> > > duplex. When I try to run mine at full duplex, it will only load most
> pages
> > > about half way as well, but I'm able to pull e-mail okay, although a
> little
> > > slow. Also, if you can pull up this web page, go to www.speedguide.net
> and
> > > try checking your registry settings against their suggestions.
> > >
> > > Matt wrote:
> > >
> > > > I am having trouble with my new cable modem service. Whenever I
> request
> > > > a Web page, it loads up only the first 10 KB or so -- the background
> or
> > > > the very top of the page, if anything -- then stalls. However, I have
> > > > been able to use e-mail without problems and am doing OK with Usenet,
> > > > although it stalled after loading 700 or so message headers. I tried
> > > > uninstalling Netscape and putting on the version of Internet Explorer
> > > > provided with the modem, but that did not help.
> > > >
> > > > The problem may have something to do with the age of my computer --
> it's
> > > > an old P150 with 16MB of RAM. On the other hand, in the past I ran
> ISDN
> > > > on this computer with no problems, and I read one post from someone
> who
> > > > says he uses a 33Mhz 486.
> > > >
> > > > I e-mailed the cable-modem people, and they said the following:
> > > >
> > > > "Your modem is operating very well. The levels are very good, and your
> > > > area is not having any connectivity issues. Since you have an old PC,
> > > > with only 16 MB RAM, we recommend leaving some free space on your hard
> > > > drive for swap files. If you can afford to gets more system memory, we
> > > > recommend upgrading the RAM to at least 32 MB."
> > > >
> > > > I tried clearing 250MB of disk space, but that did nothing. Radio
> Shack,
> > > > the only nearby place I knew of, only carried RAM in 128MB, which I
> > > > don't think would even fit in my computer and would cost about Can$60.
> > > > Before I make that purchase, go searching around town for a 32MB RAM
> > > > upgrade or turn in my cable modem, I'd like to know if there's
> anything
> > > > else I can try first.
> > > >
> > > > Thanks for your help.
> >
Re: Odd problem with @Home service
#682
Author: Vaughn
Date: Fri, 14 Sep 2001 01:56
106 lines
5050 bytes
That's the same with my USB 10mbit card.  In the "OLD" days all of this was
done with special utiities, but it's possible that your NIC is only half
duplex capable, so nothing to change.


"Matt" <mwalcoff@onecom.com> wrote in message
news:3BA151D2.8996AF14@onecom.com...
> The only thing under the Advanced tab is "maximum transmits." I'll search
for my
> old card utility. Thanks -- Matt
>
> Vaughn wrote:
>
> > I'm guessing your using win9x.    Go to desktop, highlight network.
Right
> > click, select properties. Highlight your nic and select properties.
Under
> > advanced tab select "connection type"  there will be a value to the
right,
> > change from auto sense or whatever is there to 10mb/half duplex.  I
dont'
> > have a plan 10mb card so I can't help there.  You may have to do it with
a
> > utility from you card manufacturer if the card is old enough.
> >
> > "Matt" <mwalcoff@onecom.com> wrote in message
> > news:3BA011C5.5F1D5666@onecom.com...
> > > Thanks for the help, but I can't find a half-duplex/full-duplex
setting in
> > any
> > > Control Panel window. -- Matt
> > >
> > > Brian wrote:
> > >
> > > >    Try making sure your NIC is set to half duplex. If you go to your
> > network
> > > > properties and click on the NIC card, then choose properties, you
should
> > be
> > > > able to set this property to 10Mb/half duplex. It may be trying to
run
> > full
> > > > duplex. When I try to run mine at full duplex, it will only load
most
> > pages
> > > > about half way as well, but I'm able to pull e-mail okay, although a
> > little
> > > > slow. Also, if you can pull up this web page, go to
www.speedguide.net
> > and
> > > > try checking your registry settings against their suggestions.
> > > >
> > > > Matt wrote:
> > > >
> > > > > I am having trouble with my new cable modem service. Whenever I
> > request
> > > > > a Web page, it loads up only the first 10 KB or so -- the
background
> > or
> > > > > the very top of the page, if anything -- then stalls. However, I
have
> > > > > been able to use e-mail without problems and am doing OK with
Usenet,
> > > > > although it stalled after loading 700 or so message headers. I
tried
> > > > > uninstalling Netscape and putting on the version of Internet
Explorer
> > > > > provided with the modem, but that did not help.
> > > > >
> > > > > The problem may have something to do with the age of my
computer --
> > it's
> > > > > an old P150 with 16MB of RAM. On the other hand, in the past I ran
> > ISDN
> > > > > on this computer with no problems, and I read one post from
someone
> > who
> > > > > says he uses a 33Mhz 486.
> > > > >
> > > > > I e-mailed the cable-modem people, and they said the following:
> > > > >
> > > > > "Your modem is operating very well. The levels are very good, and
your
> > > > > area is not having any connectivity issues. Since you have an old
PC,
> > > > > with only 16 MB RAM, we recommend leaving some free space on your
hard
> > > > > drive for swap files. If you can afford to gets more system
memory, we
> > > > > recommend upgrading the RAM to at least 32 MB."
> > > > >
> > > > > I tried clearing 250MB of disk space, but that did nothing. Radio
> > Shack,
> > > > > the only nearby place I knew of, only carried RAM in 128MB, which
I
> > > > > don't think would even fit in my computer and would cost about
Can$60.
> > > > > Before I make that purchase, go searching around town for a 32MB
RAM
> > > > > upgrade or turn in my cable modem, I'd like to know if there's
> > anything
> > > > > else I can try first.
> > > > >
> > > > > Thanks for your help.
> > >
>
Re: Odd problem with @Home service
#683
Author: Brian
Date: Fri, 14 Sep 2001 02:13
113 lines
5318 bytes
could be the case. Also, it could just be a bad card. Did you say if it was a
PCI or ISA card? My experience has been that a PCI card works better than an ISA
most of the time. I saw one recently that wouldn't download over 10k, but we put
in a new card (PCI) and it hit 50k immediately.


Vaughn wrote:

> That's the same with my USB 10mbit card.  In the "OLD" days all of this was
> done with special utiities, but it's possible that your NIC is only half
> duplex capable, so nothing to change.
>
> "Matt" <mwalcoff@onecom.com> wrote in message
> news:3BA151D2.8996AF14@onecom.com...
> > The only thing under the Advanced tab is "maximum transmits." I'll search
> for my
> > old card utility. Thanks -- Matt
> >
> > Vaughn wrote:
> >
> > > I'm guessing your using win9x.    Go to desktop, highlight network.
> Right
> > > click, select properties. Highlight your nic and select properties.
> Under
> > > advanced tab select "connection type"  there will be a value to the
> right,
> > > change from auto sense or whatever is there to 10mb/half duplex.  I
> dont'
> > > have a plan 10mb card so I can't help there.  You may have to do it with
> a
> > > utility from you card manufacturer if the card is old enough.
> > >
> > > "Matt" <mwalcoff@onecom.com> wrote in message
> > > news:3BA011C5.5F1D5666@onecom.com...
> > > > Thanks for the help, but I can't find a half-duplex/full-duplex
> setting in
> > > any
> > > > Control Panel window. -- Matt
> > > >
> > > > Brian wrote:
> > > >
> > > > >    Try making sure your NIC is set to half duplex. If you go to your
> > > network
> > > > > properties and click on the NIC card, then choose properties, you
> should
> > > be
> > > > > able to set this property to 10Mb/half duplex. It may be trying to
> run
> > > full
> > > > > duplex. When I try to run mine at full duplex, it will only load
> most
> > > pages
> > > > > about half way as well, but I'm able to pull e-mail okay, although a
> > > little
> > > > > slow. Also, if you can pull up this web page, go to
> www.speedguide.net
> > > and
> > > > > try checking your registry settings against their suggestions.
> > > > >
> > > > > Matt wrote:
> > > > >
> > > > > > I am having trouble with my new cable modem service. Whenever I
> > > request
> > > > > > a Web page, it loads up only the first 10 KB or so -- the
> background
> > > or
> > > > > > the very top of the page, if anything -- then stalls. However, I
> have
> > > > > > been able to use e-mail without problems and am doing OK with
> Usenet,
> > > > > > although it stalled after loading 700 or so message headers. I
> tried
> > > > > > uninstalling Netscape and putting on the version of Internet
> Explorer
> > > > > > provided with the modem, but that did not help.
> > > > > >
> > > > > > The problem may have something to do with the age of my
> computer --
> > > it's
> > > > > > an old P150 with 16MB of RAM. On the other hand, in the past I ran
> > > ISDN
> > > > > > on this computer with no problems, and I read one post from
> someone
> > > who
> > > > > > says he uses a 33Mhz 486.
> > > > > >
> > > > > > I e-mailed the cable-modem people, and they said the following:
> > > > > >
> > > > > > "Your modem is operating very well. The levels are very good, and
> your
> > > > > > area is not having any connectivity issues. Since you have an old
> PC,
> > > > > > with only 16 MB RAM, we recommend leaving some free space on your
> hard
> > > > > > drive for swap files. If you can afford to gets more system
> memory, we
> > > > > > recommend upgrading the RAM to at least 32 MB."
> > > > > >
> > > > > > I tried clearing 250MB of disk space, but that did nothing. Radio
> > > Shack,
> > > > > > the only nearby place I knew of, only carried RAM in 128MB, which
> I
> > > > > > don't think would even fit in my computer and would cost about
> Can$60.
> > > > > > Before I make that purchase, go searching around town for a 32MB
> RAM
> > > > > > upgrade or turn in my cable modem, I'd like to know if there's
> > > anything
> > > > > > else I can try first.
> > > > > >
> > > > > > Thanks for your help.
> > > >
> >
Re: Odd problem with @Home service
#684
Author: Val Harrop
Date: Fri, 14 Sep 2001 12:43
110 lines
5051 bytes
Matt <mwalcoff@onecom.com> wrote in message
news:3BA151D2.8996AF14@onecom.com...
> The only thing under the Advanced tab is "maximum transmits." I'll search
for my
> old card utility. Thanks -- Matt
>
> Vaughn wrote:
>
> > I'm guessing your using win9x.    Go to desktop, highlight network.
Right
> > click, select properties. Highlight your nic and select properties.
Under
> > advanced tab select "connection type"  there will be a value to the
right,
> > change from auto sense or whatever is there to 10mb/half duplex.  I
dont'
> > have a plan 10mb card so I can't help there.  You may have to do it with
a
> > utility from you card manufacturer if the card is old enough.
> >
> > "Matt" <mwalcoff@onecom.com> wrote in message
> > news:3BA011C5.5F1D5666@onecom.com...
> > > Thanks for the help, but I can't find a half-duplex/full-duplex
setting in
> > any
> > > Control Panel window. -- Matt
> > >
> > > Brian wrote:
> > >
> > > >    Try making sure your NIC is set to half duplex. If you go to your
> > network
> > > > properties and click on the NIC card, then choose properties, you
should
> > be
> > > > able to set this property to 10Mb/half duplex. It may be trying to
run
> > full
> > > > duplex. When I try to run mine at full duplex, it will only load
most
> > pages
> > > > about half way as well, but I'm able to pull e-mail okay, although a
> > little
> > > > slow. Also, if you can pull up this web page, go to
www.speedguide.net
> > and
> > > > try checking your registry settings against their suggestions.
> > > >
> > > > Matt wrote:
> > > >
> > > > > I am having trouble with my new cable modem service. Whenever I
> > request
> > > > > a Web page, it loads up only the first 10 KB or so -- the
background
> > or
> > > > > the very top of the page, if anything -- then stalls. However, I
have
> > > > > been able to use e-mail without problems and am doing OK with
Usenet,
> > > > > although it stalled after loading 700 or so message headers. I
tried
> > > > > uninstalling Netscape and putting on the version of Internet
Explorer
> > > > > provided with the modem, but that did not help.
> > > > >
> > > > > The problem may have something to do with the age of my
computer --
> > it's
> > > > > an old P150 with 16MB of RAM. On the other hand, in the past I ran
> > ISDN
> > > > > on this computer with no problems, and I read one post from
someone
> > who
> > > > > says he uses a 33Mhz 486.
> > > > >
> > > > > I e-mailed the cable-modem people, and they said the following:
> > > > >
> > > > > "Your modem is operating very well. The levels are very good, and
your
> > > > > area is not having any connectivity issues. Since you have an old
PC,
> > > > > with only 16 MB RAM, we recommend leaving some free space on your
hard
> > > > > drive for swap files. If you can afford to gets more system
memory, we
> > > > > recommend upgrading the RAM to at least 32 MB."
> > > > >
> > > > > I tried clearing 250MB of disk space, but that did nothing. Radio
> > Shack,
> > > > > the only nearby place I knew of, only carried RAM in 128MB, which
I
> > > > > don't think would even fit in my computer and would cost about
Can$60.
> > > > > Before I make that purchase, go searching around town for a 32MB
RAM
> > > > > upgrade or turn in my cable modem, I'd like to know if there's
> > anything
> > > > > else I can try first.
> > > > >
> > > > > Thanks for your help.
> > >
>

You may also want to update to DUN 1.4:
http://support.microsoft.com/support/kb/articles/Q285/1/89.ASP

And also the winsock files if you are using Win95:
http://support.microsoft.com/support/kb/articles/Q182/1/08.ASP

Val
Re: Odd problem with @Home service
#685
Author: Vaughn
Date: Fri, 14 Sep 2001 22:53
13 lines
1703 bytes
Don't bother with DUN its for dialup, you're not using DUN.  A better
winsock could help.
>
>
> You may also want to update to DUN 1.4:
> http://support.microsoft.com/support/kb/articles/Q285/1/89.ASP
>
> And also the winsock files if you are using Win95:
> http://support.microsoft.com/support/kb/articles/Q182/1/08.ASP
>
> Val
>
>
Re: Odd problem with @Home service
#686
Author: The Old Bear
Date: Sat, 15 Sep 2001 16:37
111 lines
6682 bytes
Matt <mwalcoff@onecom.com> writes:

>From: Matt <mwalcoff@onecom.com>
>Newsgroups: comp.dcom.modems.cable,cableinet.cable_modems
>Subject: Odd problem with @Home service
>Date: Mon, 10 Sep 2001 03:05:27 GMT
>
>I am having trouble with my new cable modem service. Whenever I request
>a Web page, it loads up only the first 10 KB or so -- the background or
>the very top of the page, if anything -- then stalls. However, I have
>been able to use e-mail without problems and am doing OK with Usenet,
>although it stalled after loading 700 or so message headers. I tried
>uninstalling Netscape and putting on the version of Internet Explorer
>provided with the modem, but that did not help.
>
>The problem may have something to do with the age of my computer -- it's
>an old P150 with 16MB of RAM. On the other hand, in the past I ran ISDN
>on this computer with no problems, and I read one post from someone who
>says he uses a 33Mhz 486.

All the stuff about more memory, larger swap file, etc. are good things 
to do but probably won't fix this problem.

Pardon my analogy to wolfing down food, but it might help explain what's 
likely going on.

It looks like some kind of overflow problem where your computer can take 
medium size mouthfuls of data just fine (mail, news, part of a web page) 
but chokes once its mouth is full and your cable modem keeps trying to 
push more in faster than your computer can chew and swallow.  (Yucch!)

Usually this is handled by flow control at the ethernet level (between 
your PC's Network Interface Card and the Cable Modem.)  I think that 
folks who have been advising you about your ethernet settings are on 
the right track.  But the problem may be that your ethernet card is 
defective -- something which does happen occassionally.

It is also possible that your cable modem is defective but that is very, 
very, very unlikely.  Therefore I would try the following things first.

If you have a *.htm file on your local hard disk (use Find to search 
for anything that ends .htm) or you have a CD-ROM with some .htm or 
.html files, try opening them with your browser.  If they load 
successfully, you will have isolated the problem to the parts of 
your computer which deal with its network connection.

Please be sure that you have installed the latest update patches from 
Microsoft which affect "winsock" which is the MS-Windows module which 
interfaces with TCP/IP protocol and handles tasks like flow control, 
etc.  For example, in Windows95, you should be running a version no 
older than:

    Winsock.dll version 4.00.1111 (dated 8/24/96) and later
    Wsock32.dll version 4.00.1111 (dated 8/24/96) and later

Check the Microsoft Knowledgebase for your particular Windows operating 
system to learn if you need an update and how to download the appropriate 
patches from the Microsoft web site.   You can access the Microsoft 
Knowledgebase directly at http://support.microsoft.com/support/a.asp?M=S

Again, assuming you are using Windows95 or Windows98 (or one of its 
siblings) and your winsock dll files are up to date, you might then start 
by shutting off your computer, opening it up, and removing the network 
card.  Then restart and, in the Device Manager, delete the card.  Reboot 
the computer and check Device Manager to make sure the card has been 
deleted.

Turn the machine off, re-install the card, and re-start.  Windows 
should discover the card and be smart enough to suggest an appropriate 
driver.  You may need your original Windows CD-ROM disk if the driver 
is not one that has already been copied onto your hard disk.

This process is going to do two things: 1) it's going to make you 
re-seat the physical card in its slot so that if it was not fully 
seated or is a thin layer of oxidation had formed on any of the 
contacts, this will be fixed; and 2) it will make sure the device 
driver software is appropriate to the card and that the driver 
software on your hard disk has not become corrupted in some way.

If, after doing this, you are experiencing the same problems, you 
should get hold of a new Network Interface Card and repeat the process 
of uninstalling the old card and installing the new card.

Check with your cable provide about what you have to do so that your 
cable modem recognizes the new card.  Some systems just require that 
you power off the cable modem, start the computer with the new card 
in it, and power the cable modem back on so that the cable modem will
discover the unique hardware address that every ethernet card has 
manufactured into it.  Other cable systems require that you notify 
them of the change and provide the with the "Machine Address" or "MAC
Address" of the new card.  (If you don't find it printed on a sticker 
on the card itself, you can use the "winipcfg" utiltiy included with 
MS-Windows and it will display this address.  It is a series of six 
two-digit hexadecimal numbers which will look something like this:
00:A2:EF:15:2B:CD or 00-A2-EF-15-2B-CD or even 00A2EF152BCD.)


Among the machines we have in use on our LAN are several Pentium 
100Mhz boxes with 32Mb of memory.  They work just fine for more of 
less everything on the web except those few web pages which are so 
overloaded with Java applets that machine has trouble loading and 
execting all the code before the users' patience runs out.

We even have two 486DX (pre-Pentium era) machines which are in 
casual use for visitors to use check their email.


Hope this is of some help to you.

Cheers,
The Old Bear
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