Thread View: triangle.general
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Started by Kai ping Wang
Fri, 01 Sep 1995 00:00
Dishonest service in RPM Nissan (Durham area)
Author: Kai ping Wang
Date: Fri, 01 Sep 1995 00:00
Date: Fri, 01 Sep 1995 00:00
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WATCH OUT FOR "RPM NISSAN" RPM NISSAN in Durham You are about to hear the most terrible story about car dealers.. My friend brought his 92 Nissan Maxima to RPM Nissan in Durham for oil change yesterday. He put a little hidden mark on the oil filter just to make sure the oil and filter ARE changed. The reason for this is because he suspect the mechanic didn't really change oil and filter last time since the car was not running well after last oil change.(the last oil change was done at RPM Nissan too!). When he went pick up the car later the afternoon. The manager told him the oil and filter has been changed, also some other safety check has been done and the charge is $30 some dollars. And guess what? The hidden mark was still on the oil filter and the oil looked VERY dark!!!! This was after the bill got paid and the key was handed over by the manager! when my friend went back and asked if the oil and filter have really been changed. He got a very "unfriendly" answer said "YES, Sir. GOT A PROBLEM?".......Well, after my friend showed him the hidden mark on the oil filter and the VERY DARK oil. The manager was still saying: What can I do? I can't fire those mechanics........", .......of course my friend got a free oil change later and being told that this won't happen again! But, think about this: If this can happen twice on my friend's car, how many costomers they are cheating everyday? They charge a higher price for oil change and they got some free money by changing nothing. Be careful, my dear triangle netters. This RPM Nissan is owned by Michael Jordan and is the only Nissan Dealer in Durham. They are easy to be remembered and should be avoid by everybody in this area. We costomers should combined together to get dishonest people out of the business! My friend has reported this to Better Business Office and the whole thing will be investigated. To prevent other people become victims, please pass this post to other Nissan owners in this area. Thanks! A very mad Nissan owner and his friend.. .
Re: Dishonest service in RPM Nissan (Durham area)
Author: Ron Archer
Date: Fri, 01 Sep 1995 00:00
Date: Fri, 01 Sep 1995 00:00
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> WATCH OUT FOR "RPM NISSAN" > RPM NISSAN in Durham I can most definitely second this having bought my Sentra from these crooks. After getting hit up for a $300+ bill for a so-called "major maintenance check" I took the car over to a different garage. They offered to do the same work for $195 AND pointed out that most of THAT was really unnecessary. They also questioned whether the work I paid for had actually been done. I now go nowhere near the place except for warranty covered work which, thankfully, has been minimal. I am very happy with my Sentra. It is a superb piece of work and has given me minimal problems. I wish the same could be said for RPM Nissan. Disgruntled.
Re: Dishonest service in RPM Nissan (Durham area)
Author: Lyman C. Green, Jr.
Date: Fri, 01 Sep 1995 00:00
Date: Fri, 01 Sep 1995 00:00
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In article <427lh6$c1e@news.duke.edu>, rarcher@acpub.duke.edu (Ron Archer) wrote: > >> WATCH OUT FOR "RPM NISSAN" >> RPM NISSAN in Durham > >I can most definitely second this having bought my Sentra >from these crooks. After getting hit up for a $300+ bill >for a so-called "major maintenance check" I took the car >over to a different garage. They offered to do the same >work for $195 AND pointed out that most of THAT was really >unnecessary. They also questioned whether the work I paid >for had actually been done. I now go nowhere near the place >except for warranty covered work which, thankfully, has been >minimal. > >I am very happy with my Sentra. It is a superb piece of >work and has given me minimal problems. I wish the same >could be said for RPM Nissan. > >Disgruntled. Hm. My wife's 1991 Nissan Sentra is a joy. We didn't buy it at RPM, but we have it serviced there. I must admit, that while I think RPM is slow, and overly expensive, I have not felt that they were dishonest or that the mechanics did shoddy work. I trust them with my car, and until they really screw up, I'll continue to do so. The one time they DID screw up, the service manager was very kind and understanding, and gave me a free oil change. (As I gather he gave the original poster's friend one too..) What happened to me was at some major service point, we had everything checked and whatever needed to be replaced replaced, then a week later while driving the front brakes went out almost totally. I went back and said, "What the hell? We were here a week ago. Why didn't you fix this then?" So they fixed it. And right quick, too. I dunno... I just wanted to counter with a fairly more upbeat story. Plus, they ARE the only Nissan dealer in Durham. Lyman -- --- Lyman C. Green, Jr. Macintosh User Specialist Dept. of C.S./A&S Computing Angbander, Marathoner, Duke University troubleshooter, technogeek Durham, NC 27708-0129 lcg@cs.duke.edu, lymang@acpub.duke.edu
Re: Dishonest service in RPM Nissan (Durham area)
Author: Steve DeGroof
Date: Sat, 02 Sep 1995 00:00
Date: Sat, 02 Sep 1995 00:00
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kw1@acpub.duke.edu (Kai ping Wang) wrote: :WATCH OUT FOR "RPM NISSAN" :RPM NISSAN in Durham :You are about to hear the most terrible :story about car dealers.. Here's a good one for ya: A few years ago, my wife took her '88 Sentra to Southern States Nissan (where she had bought the car) to have the air conditioning system looked at. It was making a squealing noise whenever she turned it on. They told her she'd need a new compressor. Not having the cash for that, she decided to drive with the windows open instead. Quite a while later, she took her car to a Goodyear shop for a tune-up. They told her that they tightened the compressor belt - no charge. The air-conditioner has worked fine ever since. A couple weeks ago, she was driving on Six Forks and her clutch failed. Push the pedal in, nothing happens. The nearest place was Southern States Nissan. They told her that it wasn't the clutch cable, and that they'd need to take out the transmission and have a look. They said that they might as well replace the clutch too. My wife said 'no thanks' and called the Amoco on Glenwood that had replaced the clutch last December and asked them to tow it to their shop and have a look. Their diagnosis was that "any moron" could've seen that the clutch cable was broken just by looking under the hood. They replaced the cable and gave her the old one to show to Southern States Nissan, if they were interested. SD /===================================================================\ | Steve DeGroof (degroof@nando.net) | | http://eeisun2.city.ac.uk/~ftp/degroof/index.html | |===================================================================| | "Dammit Smithers, this isn't rocket science; it's brain surgery!" | | -Montgomery Burns | \===================================================================/
Re: Dishonest service in RPM Nissan (Durham area)
Author: Joe Zobkiw
Date: Mon, 04 Sep 1995 00:00
Date: Mon, 04 Sep 1995 00:00
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In article <428b79$d6q@parsifal.nando.net>, degroof@nando.net (Steve DeGroof) wrote: >kw1@acpub.duke.edu (Kai ping Wang) wrote: > >:WATCH OUT FOR "RPM NISSAN" >:RPM NISSAN in Durham >:You are about to hear the most terrible >:story about car dealers.. > >Here's a good one for ya: > >A few years ago, my wife took her '88 Sentra to Southern States Nissan >(where she had bought the car) to have the air conditioning system >looked at. It was making a squealing noise whenever she turned it on. >They told her she'd need a new compressor. Not having the cash for >that, she decided to drive with the windows open instead. Quite a >while later, she took her car to a Goodyear shop for a tune-up. They >told her that they tightened the compressor belt - no charge. The >air-conditioner has worked fine ever since. > >A couple weeks ago, she was driving on Six Forks and her clutch >failed. Push the pedal in, nothing happens. The nearest place was >Southern States Nissan. They told her that it wasn't the clutch cable, >and that they'd need to take out the transmission and have a look. >They said that they might as well replace the clutch too. > >My wife said 'no thanks' and called the Amoco on Glenwood that had >replaced the clutch last December and asked them to tow it to their >shop and have a look. Their diagnosis was that "any moron" could've >seen that the clutch cable was broken just by looking under the hood. >They replaced the cable and gave her the old one to show to Southern >States Nissan, if they were interested. Interesting. Southern States just had me too...I plan on writing a letter to the BBB, Nissan Corporate, and them. I go in for a "rear mail seal" that needs to be replaced. They rip out the transmission, replace the seal, $500. Bring it home, still leaking oil. Bring it back, fix ANOTHER seal, no charge, but I'm without the car for two days. Bring it home, still leaking oil. Bring it back, fix ANOTHER seal, no charge, but I'm without the car for a day. Drive it to Boston, half way there it decides it doesn't want to go into Drive when I ask it to. Figure out the proper way to "fandangle" the shift into going into Drive and when I return from my trip, bring it back. They fix it, no charge, no car for 1 day. Bring it home, still messed up. 5th time is the charm right? Finally! So, I'm out $500 (even though the REAL seal that was leaking probably had nothing to do with the damn transmission)...and I was without my car for 6 days or so. NEVER WILL I BUY A CAR FROM SOUTHERN STATES...NOR BRING MINE FOR SERVICE THERE AGAIN. <joe> ------------------------------------------------------------------ TripleSoft, Macintosh Software Development CIS: 74631,1700 P.O. Box 30774, Raleigh, NC 27622-0774 AOL/eWorld: TripleSoft voice/fax (919) 872-0916 Internet: Triple@nando.net ------------------------------------------------------------------ Look for "A Fragment of Your Imagination" from Addison-Wesley... PowerPC/Code Resources/Fragments/Components/Extensions/and more...
Re: Dishonest service in RPM Nissan (Durham area)
Author: Brian Cook
Date: Tue, 05 Sep 1995 00:00
Date: Tue, 05 Sep 1995 00:00
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Does anybody know how reputable the repair shop at the Mitsubishi Dealer on Chapel Hill Blvd is?
Re: Dishonest service in RPM Nissan (Durham area)
Author: Victor Kan
Date: Thu, 07 Sep 1995 00:00
Date: Thu, 07 Sep 1995 00:00
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>>>>> "Joe" == Joe Zobkiw <triple@nando.net> writes: Joe> Interesting. Southern States just had me too...I plan on writing Joe> a letter to the BBB, Nissan Corporate, and them. I go in for a Joe> "rear mail seal" that needs to be replaced. They rip out the Hmm...I had something similar almost occur at Raleigh Toyota. I brought my '89 Tercel in for an oil change. Afterwards, they tell me I need the "rear main engine seal" replaced *soon*, and it would cost several hundred dollars. For the next couple of weeks, my car left oil stains (albeit small) on the driveway for the first time in its life. But that stopped eventually. No, the car didn't leak out all it's oil :-). The level remained well within the normal range on the dipstick. I haven't been back to Raleigh Toyota since. I called another auto-service place that specializes in Toyotas, asking about this specific problem and they said that Tercels tend to need this repair. Has anyone else heard this??? It's been suggested to me by people I trust that I not worry about replacing the seal (if it actually needs replacing) until I also need major transmission work done to save on the labor. In the mean time, I should just keep an eye on the oil and transmission oil/fluid levels, and replace as necessary. That's what I'm doing. They've been fine. [...] Joe> the car for a day. Drive it to Boston, half way there it decides Joe> it doesn't want to go into Drive when I ask it to. Yep, I also suddenly started having trouble moving the shifter into Drive. It went in OK, but felt sticky when I tried to move it. In fact, it looked like someone had spilled soda or something on the shifter's mechanism. It seems to be OK now though. [...] When I last had an oil change a couple of weeks ago, my car dripped a little bit of oil again, but that stopped after a couple of days this time. For now, I'm chalking that up to sloppiness when draining the old oil. -- | Victor Kan | E-Mail: kan@dg-rtp.dg.com | Q ,o . Q ,o | Data General Corp. | Wood: Jet or Delta? | _/\/ _______|_______ _/|\/ | 62 Alexander Dr. | TT: Chinese Penhold | /_ |/ \| |/ \| _|_ | RTP, NC 27709 | [intentionally left blank] | / / | | | | / /
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