🚀 go-pugleaf

Squirrel,

According to our ADSL group, the Alcatel 1000 modem we use has not been
changed to be propriatary in any way.  It shouldn't be any different
from the "retail units" you talk about.  Could you give us an example of
exactly what "internal settings" you are trying to perform?


-Andrew
newshelp11@bellsouth.net
Bellsouth.Net Customer Communications

Be an Informed Consumer wrote:
> 
> Fact:
> 
> Modem manual describes procedure to access modem internal settings
> via www browser. This does not work and has been confirmed by
> multiple users. Therefore not likely a few defective units, but
> crippled on purpose or buggy firmware.
> 
> Unverified Rumour:
> 
> BS supplied Alcatel 1000 ABAA unit is OEM to BS, but not identical to
> retail units. Custom circuitry inside makes modem non-portable. That
> is, if you leave the BS network, and join another that supports
> Alcatel 1000, your modem will not work. You get to buy it, or another
> (not cheap either) again.
> 
> Shouldn't be a problem with anyone who considers the hardware "free"
> with the $200 install, BUT may be perceived as being deceptive by
> others.
> 
> Question:
> 
> Does alleged custom circuity provide only non-portability function,
> or is it also required to be in place for use on BS. That is, will a
> retail, non crippled Alcatel 1000 (or other competing product) work
> with BS ADSL? If so, say so, and provide list of qualified units.
> 
> Thank you so very much, have a nice day.

Hi,

I'm not ready to get into the settings yet. Still laying out the system here.
I RTFM to be able to anticipate needing to get in there, and verified that the
browser interface to it is broken. Telnet connects to it, html and telnet
aren't exactly in love. So even if knew what I want inside, I can't get in.
You haven't addressed the broken interface yet, so I guess you need to get
back to me on that. I seriously doubt the old/new modem fix to this was
invented. Somebody claimed that's what it took to get it fixed. But hey, this
*is* Usenet.

But, ahem, the above problem with access was enough for me to put a call in to
ADSL support. Got lot's of HUH?s but finally did get to speak to someone who
admitted he didn't know. He put me on hold and found someone who did know. I
had to squeeze the guy a bit, but he told me it contains proprietary circuitry
to prevent re-use on non-BS systems. That part of it isn't an issue for me.

This isn't unique to BS either. Cisco will not make modem flash upgrades
available to US West DSL consumers even though they KNOW it fixes problems.
That's because they are under contract with USW and USW doesn't want their
customers, even the one's who know what they are doing, inside the modems.
That works for about 20 minutes after a new flash coming out of USW gets to a
retail customer. First thing he does is post the binary to Usenet. Silly isn't
it? And when large numbers of people start posting that the flash fixed
something that USW couldn't fix......whammo

So.....with the conflicting information I'm getting why don't we just cut to
the chase and go for the whole enchilada in one big bite. Consider this
scenario:

BellSouth makes available to me, for my technical evaluation, for a TBD period
of time, an Alcatel 1000 ABAA modem (or any other working equivalent with
equal or greater capability) that let's me into it as indicated in the manual,
or whatever docs come with the replacement. If I can get in, make changes,
unmake them, and it also works with the BS service in the as delivered
configuration, I keep it and you get the other one back. I'm happy. I will
sign off on a statement that I agree that BellSouth is not going to provide
support to me about the settings, or solve problems I bring upon myself by
changing them.

I don't think it can get any easier than that do you? The ball is in your
court, and I'm not in a hurry. Get back to me, OK?

Thanks.


How's the spelling now Joe? <G>.

On Thu, 15 Jul 1999 12:48:12 -0400 , newshelp@bellsouth.net  wrote
>Squirrel,
>
>According to our ADSL group, the Alcatel 1000 modem we use has not been
>changed to be propriatary in any way.  It shouldn't be any different
>from the "retail units" you talk about.  Could you give us an example of
>exactly what "internal settings" you are trying to perform?
>
>
>-Andrew
>newshelp11@bellsouth.net
>Bellsouth.Net Customer Communications
>
>Be an Informed Consumer wrote:
>> 
>> Fact:
>> 
>> Modem manual describes procedure to access modem internal settings
>> via www browser. This does not work and has been confirmed by
>> multiple users. Therefore not likely a few defective units, but
>> crippled on purpose or buggy firmware.
>> 
>> Unverified Rumour:
>> 
>> BS supplied Alcatel 1000 ABAA unit is OEM to BS, but not identical to
>> retail units. Custom circuitry inside makes modem non-portable. That
>> is, if you leave the BS network, and join another that supports
>> Alcatel 1000, your modem will not work. You get to buy it, or another
>> (not cheap either) again.
>> 
>> Shouldn't be a problem with anyone who considers the hardware "free"
>> with the $200 install, BUT may be perceived as being deceptive by
>> others.
>> 
>> Question:
>> 
>> Does alleged custom circuity provide only non-portability function,
>> or is it also required to be in place for use on BS. That is, will a
>> retail, non crippled Alcatel 1000 (or other competing product) work
>> with BS ADSL? If so, say so, and provide list of qualified units.
>> 
>> Thank you so very much, have a nice day.

Could you describe in detail what the manual says
since i have "misplaced" mine.

I wonder if the box is accesible via smnp??

i just need to know how to talk to it.



On 14 Jul 1999 19:07:41 -0000, squirrel@echelon.alias.net (Be an
Informed Consumer) wrote:

>Fact:
>
>Modem manual describes procedure to access modem internal settings
>via www browser. This does not work and has been confirmed by
>multiple users. Therefore not likely a few defective units, but
>crippled on purpose or buggy firmware.
>
>Unverified Rumour:
>
>BS supplied Alcatel 1000 ABAA unit is OEM to BS, but not identical to
>retail units. Custom circuitry inside makes modem non-portable. That
>is, if you leave the BS network, and join another that supports
>Alcatel 1000, your modem will not work. You get to buy it, or another
>(not cheap either) again.
>
>Shouldn't be a problem with anyone who considers the hardware "free"
>with the $200 install, BUT may be perceived as being deceptive by
>others.
>
>Question:
>
>Does alleged custom circuity provide only non-portability function,
>or is it also required to be in place for use on BS. That is, will a
>retail, non crippled Alcatel 1000 (or other competing product) work
>with BS ADSL? If so, say so, and provide list of qualified units.
>
>Thank you so very much, have a nice day.
>
>

Disable any Proxy settings in your www browser.

URL to Modem: http://10.0.0.138

Host contacted waiting for reply. Never replies.

Telnet to:10.0.0.138
Port: 80

Type a few keys and hit enter. HTML tags on terminal screen.
Connection closed.

What you actually get is a connection to the web cache server. Your
connection is intercepted by Bellsouth's router and forwarded to the
cache server, which then tries to connect to 10.0.0.138. You have to
create manual arp and route entries to get to the modem directly. The
manual describes how to do that but it only works for ABAA models and
Bellsouth most often still has AAAA models, like mine. Bad Luck.

Dan

"Locked out of my Modem !" wrote:
> 
> Disable any Proxy settings in your www browser.
> 
> URL to Modem: http://10.0.0.138
> 
> Host contacted waiting for reply. Never replies.
> 
> Telnet to:10.0.0.138
> Port: 80
> 
> Type a few keys and hit enter. HTML tags on terminal screen.
> Connection closed.

Yep, routing table work is next for me....funny that telnet doesn't
get whacked. I did disconnect the line cable from the modem and tried
http again, but it didn't work.

Thanks for the lead. And thanks for confirming the old/new modem
reports. I have the ABAA model, but that's not marked on the unit,
only the cardboard box.

Post what your man says about the routes if it wouldn't be too much
trouble. No info about this in my manual.



J:\>ping 10.0.0.138

Pinging 10.0.0.138 with 32 bytes of data:

Request timed out.
Reply from 157.130.67.45: Destination host unreachable.
Reply from 157.130.67.45: Destination host unreachable.
Reply from 157.130.67.45: Destination host unreachable.


On Thu, 15 Jul 1999 18:51:58 -0400 , dan.r.weber@usa.net  wrote
>What you actually get is a connection to the web cache server. Your
>connection is intercepted by Bellsouth's router and forwarded to the
>cache server, which then tries to connect to 10.0.0.138. You have to
>create manual arp and route entries to get to the modem directly. The
>manual describes how to do that but it only works for ABAA models and
>Bellsouth most often still has AAAA models, like mine. Bad Luck.
>
>Dan
>

Anonymous,

Well, I am trying to track down where the conflicting story is coming
from.  Do you happen to recall the name of the person you spoke with
that told you the ADSL Alcatel modem we supply is "propriatary"?  I
would like to get to the bottom of this issue.


-Andrew
newshelp11@bellsouth.net
Bellsouth.Net Customer Communications


Anonymous wrote:
> 
> Hi,
> 
> I'm not ready to get into the settings yet. Still laying out the system here.
> I RTFM to be able to anticipate needing to get in there, and verified that the
> browser interface to it is broken. Telnet connects to it, html and telnet
> aren't exactly in love. So even if knew what I want inside, I can't get in.
> You haven't addressed the broken interface yet, so I guess you need to get
> back to me on that. I seriously doubt the old/new modem fix to this was
> invented. Somebody claimed that's what it took to get it fixed. But hey, this
> *is* Usenet.
> 
> But, ahem, the above problem with access was enough for me to put a call in to
> ADSL support. Got lot's of HUH?s but finally did get to speak to someone who
> admitted he didn't know. He put me on hold and found someone who did know. I
> had to squeeze the guy a bit, but he told me it contains proprietary circuitry
> to prevent re-use on non-BS systems. That part of it isn't an issue for me.
> 
> This isn't unique to BS either. Cisco will not make modem flash upgrades
> available to US West DSL consumers even though they KNOW it fixes problems.
> That's because they are under contract with USW and USW doesn't want their
> customers, even the one's who know what they are doing, inside the modems.
> That works for about 20 minutes after a new flash coming out of USW gets to a
> retail customer. First thing he does is post the binary to Usenet. Silly isn't
> it? And when large numbers of people start posting that the flash fixed
> something that USW couldn't fix......whammo
> 
> So.....with the conflicting information I'm getting why don't we just cut to
> the chase and go for the whole enchilada in one big bite. Consider this
> scenario:
> 
> BellSouth makes available to me, for my technical evaluation, for a TBD period
> of time, an Alcatel 1000 ABAA modem (or any other working equivalent with
> equal or greater capability) that let's me into it as indicated in the manual,
> or whatever docs come with the replacement. If I can get in, make changes,
> unmake them, and it also works with the BS service in the as delivered
> configuration, I keep it and you get the other one back. I'm happy. I will
> sign off on a statement that I agree that BellSouth is not going to provide
> support to me about the settings, or solve problems I bring upon myself by
> changing them.
> 
> I don't think it can get any easier than that do you? The ball is in your
> court, and I'm not in a hurry. Get back to me, OK?
> 
> Thanks.
> 
> How's the spelling now Joe? <G>.
> 
> On Thu, 15 Jul 1999 12:48:12 -0400 , newshelp@bellsouth.net  wrote
> >Squirrel,
> >
> >According to our ADSL group, the Alcatel 1000 modem we use has not been
> >changed to be propriatary in any way.  It shouldn't be any different
> >from the "retail units" you talk about.  Could you give us an example of
> >exactly what "internal settings" you are trying to perform?
> >
> >
> >-Andrew
> >newshelp11@bellsouth.net
> >Bellsouth.Net Customer Communications
> >
> >Be an Informed Consumer wrote:
> >>
> >> Fact:
> >>
> >> Modem manual describes procedure to access modem internal settings
> >> via www browser. This does not work and has been confirmed by
> >> multiple users. Therefore not likely a few defective units, but
> >> crippled on purpose or buggy firmware.
> >>
> >> Unverified Rumour:
> >>
> >> BS supplied Alcatel 1000 ABAA unit is OEM to BS, but not identical to
> >> retail units. Custom circuitry inside makes modem non-portable. That
> >> is, if you leave the BS network, and join another that supports
> >> Alcatel 1000, your modem will not work. You get to buy it, or another
> >> (not cheap either) again.
> >>
> >> Shouldn't be a problem with anyone who considers the hardware "free"
> >> with the $200 install, BUT may be perceived as being deceptive by
> >> others.
> >>
> >> Question:
> >>
> >> Does alleged custom circuity provide only non-portability function,
> >> or is it also required to be in place for use on BS. That is, will a
> >> retail, non crippled Alcatel 1000 (or other competing product) work
> >> with BS ADSL? If so, say so, and provide list of qualified units.
> >>
> >> Thank you so very much, have a nice day.

Mail me your e-mail address and I send you the manual, it is in PDF
format.

Dan

"Locked out of my Modem !" wrote:
> 
> Yep, routing table work is next for me....funny that telnet doesn't
> get whacked. I did disconnect the line cable from the modem and tried
> http again, but it didn't work.
> 
> Thanks for the lead. And thanks for confirming the old/new modem
> reports. I have the ABAA model, but that's not marked on the unit,
> only the cardboard box.
> 
> Post what your man says about the routes if it wouldn't be too much
> trouble. No info about this in my manual.
> 
> J:\>ping 10.0.0.138
> 
> Pinging 10.0.0.138 with 32 bytes of data:
> 
> Request timed out.
> Reply from 157.130.67.45: Destination host unreachable.
> Reply from 157.130.67.45: Destination host unreachable.
> Reply from 157.130.67.45: Destination host unreachable.
> 
> On Thu, 15 Jul 1999 18:51:58 -0400 , dan.r.weber@usa.net  wrote
> >What you actually get is a connection to the web cache server. Your
> >connection is intercepted by Bellsouth's router and forwarded to the
> >cache server, which then tries to connect to 10.0.0.138. You have to
> >create manual arp and route entries to get to the modem directly. The
> >manual describes how to do that but it only works for ABAA models and
> >Bellsouth most often still has AAAA models, like mine. Bad Luck.
> >
> >Dan
> >

On Thu, 15 Jul 1999 20:30:47 -0400 , newshelp@bellsouth.net  wrote
>Anonymous,
>
>Well, I am trying to track down where the conflicting story is coming
>from.  Do you happen to recall the name of the person you spoke with
>that told you the ADSL Alcatel modem we supply is "propriatary"?  I
>would like to get to the bottom of this issue.

Sure, it'll be in anonymous mail to you, so don't reply. This
individual relayed it from a third party, the name of of don't have,
or so he said.

To reitterate, I don't care one way or the other if the modem is
propriteary or not. So long as the documented feature set is
accessible and works. Already, from the AAAA vs ABAA disparity, ABAA
owners need new manuals according to another post here (routes need
to get added to reach the modem). Apparently due to the way BS has
provisoned the service, 10.0.0.138 is routable thru your gateway, and
it should be LAN. This should be fixable.

You support guys have access to this hardware right? I mean you could
try the documented method of entering the device, fail, then work the
problem for us.

Thanks for the followup and leaving the tail on Newsgroups: