🚀 go-pugleaf

RetroBBS NetNews Server

Inspired by RockSolid Light RIP Retro Guy

16 total messages Started by Mark Anderson Fri, 04 Jan 2013 17:12
Network Solutions
#163
Author: Mark Anderson
Date: Fri, 04 Jan 2013 17:12
29 lines
2520 bytes
I'm getting some pretty weird email from Network Solutions.  One of my 
domain names is up mid Feb and I usually renew about now.  Network 
Solutions usually just sent me normal reminders every week starting 
around end of November.

This year I have been getting email like this:

Subject: Unable to Process Your Order

Thank you for your order and for giving Network Solutions the 
opportunity to serve your online needs.

Unfortunately, we were unable to process your request. None of the 
services in this order have been fulfilled, including items that have 
deferred payments.

Please contact your credit card company directly to resolve any 
potential issues or log in to ...

-----

And it goes on from there.  I don't have auto renewal and the last 4 
digits of the code they claim to have on me is 1234 which means this 
might be some sort of marketing tactic.  

This is really creeping me out.  I checked the links and they look legit 
although I'm not going to click through.  I don't understand why Network 
Solution is doing this.  If this is phishing it's pretty damned 
authentic looking!
Re: Network Solutions
#164
Author: Cydrome Leader
Date: Fri, 04 Jan 2013 18:25
6 lines
1301 bytes
Mark Anderson <mea@nospambradnylion.com> wrote:
> I'm getting some pretty weird email from Network Solutions.  One of my 

don't use network solutions, ever.

transfer your domain to godaddy and try again.
Re: Network Solutions
#165
Author: Mark Anderson
Date: Fri, 04 Jan 2013 23:01
35 lines
3392 bytes
In article presence@MUNGEpanix.com says...
> > I'm getting some pretty weird email from Network Solutions.  One of my 
> 
> don't use network solutions, ever.
> 
> transfer your domain to godaddy and try again.

I'm going to do that this year.  Since it's up next month I don't want 
to fool around with this right now.  Network Solution cost me $38 for 
one year which is outrageous.  They used to have multi-year deals but 
their 5 year deal for me would have saved me a whopping $5 ($1/year).  
It used to be like 25% savings for three years.  I've had this domain 
for over 10 years, renewing each and every January vowing every year to 
make a change, so maybe they see me coming.  Their reminder emails this 
year make NS out to be, IMHO, a company not to be trusted.  If I'm 
paying almost 4x what GoDaddy charges I expect some decorum, some 
professionalism.  I checked all these emails and they're legit.  They 
came from NS.  Maybe if I get ambitious I'll compile the entire 
timestamped Subject list.  You just have to read the Subject of these 
warnings to realize how scummy their campaign to get me renewed was.  I 
did renew today BTW.

I'm thinking of transferring in Spring hopefully without any kind of 
long term outage.  I wouldn't want all the goobers trying to break into 
my Wordpress site 500 times a day to not be able to resolve my site for 
a couple of days.

If I do this in May will GoDaddy honor the existing time I have already 
paid for?  I also want to take out another domain name and need a domain 
host.  I've used up all my freebies from Zoneedit.  I can't find 
anywhere what GoDaddy charges for that.  They seem to just want to host 
my site and parsing through all the marketing bullshit is rather tiring.

This entire DNS registry business seems to be filled with scumbags.  
Except for ZoneEdit.  They've been rock solid all these years.
Re: Network Solutions
#166
Author: max
Date: Fri, 04 Jan 2013 23:25
5 lines
1302 bytes
On Fri, 4 Jan 2013 18:25:00 +0000 (UTC), Cydrome Leader 
<presence@MUNGEpanix.com> wrote:
> don't use network solutions, ever.

Fucking netsol fucked me on maxxxwell.com, I hate them 4ever.
Re: Network Solutions
#167
Author: Geoff Gass
Date: Sat, 05 Jan 2013 00:42
9 lines
1576 bytes
Mark Anderson <mea@nospambradnylion.com> wrote:
> I'm going to do that this year.  Since it's up next month I don't want 
> to fool around with this right now.

The transfer takes a couple days.  assuming you mean brandylion.com, you
have 6 weeks, just do the transfer now.

I'll give a negative to godaddy though, they're nearly as bad as NS, but
just not expensive.  go with namecheap or nearlyfreespeech
Re: Network Solutions
#168
Author: Geoff Gass
Date: Sat, 05 Jan 2013 00:43
8 lines
1309 bytes
max <betatron@gmail.com> wrote:
> On Fri, 4 Jan 2013 18:25:00 +0000 (UTC), Cydrome Leader 
><presence@MUNGEpanix.com> wrote:
>> don't use network solutions, ever.
>
> Fucking netsol fucked me on maxxxwell.com, I hate them 4ever.

dotmaxxx.com is available...
Re: Network Solutions
#169
Author: max
Date: Sat, 05 Jan 2013 01:29
13 lines
1567 bytes
On Sat, 5 Jan 2013 00:43:33 +0000 (UTC), Geoff Gass 
<glg@tanzenmb.com> wrote:
> max <betatron@gmail.com> wrote:
> > On Fri, 4 Jan 2013 18:25:00 +0000 (UTC), Cydrome Leader 
> ><presence@MUNGEpanix.com> wrote:
> >> don't use network solutions, ever.
> >
> > Fucking netsol fucked me on maxxxwell.com, I hate them 4ever.


> dotmaxxx.com is available...

Tyft maxxx
Re: Network Solutions
#171
Author: Bruce Esquibel
Date: Sat, 05 Jan 2013 12:37
25 lines
1951 bytes
Mark Anderson <mea@nospambradnylion.com> wrote:

> This is really creeping me out.  I checked the links and they look legit 
> although I'm not going to click through.  I don't understand why Network 
> Solution is doing this.  If this is phishing it's pretty damned 
> authentic looking!


I think it's just them.

I've been getting ICANN verification email from them that has no info in it
at all, the domain, account number, nothing.

Good luck trying to transfer the registration, they make it hard as fuck to
do it these days and are of no help. They are just fucking crooks.

We still have 3 domains there and have had problems with all of them (trying
to move to godaddy). They are way too expensive and have the worst customer
service of all of them.

But as far as the email, I dunno but it seems they have some problems with
the database. The email isn't getting the customer info injected into it.

-bruce
bje@ripco.com
Re: Network Solutions
#172
Author: Bruce Esquibel
Date: Sat, 05 Jan 2013 13:00
41 lines
3143 bytes
Geoff Gass <glg@tanzenmb.com> wrote:

> I'll give a negative to godaddy though, they're nearly as bad as NS, but
> just not expensive.  go with namecheap or nearlyfreespeech

I dunno what the hate is with godaddy, we've been using them for
registration since 2001/02 and any problem that did crop up was usually
handled with just one phone call to customer service.

The biggest issues I have with them is a) you never know exactly how much a
domain is going to cost, either new or renewal due to all their "discounts"
and b) you have to click like a half dozen "no thanks" buttons to avoid
the upselling.

Other than those, the only major problem I had was a SSL cert to a domain
that we didn't host anymore and it auto-renewed on ripco's credit card.

They didn't give the money back but at least applied it as a credit.

The problem with the 3rd rate services are if something does go wrong, you
usually get fucked. Most of them are resellers of other registration
services and have no power or authority to assist. We just lost one like
that, as usual, it was originally registered by an employee (currently an
ex-employee), invalid email address. Usually with godaddy or even netsol, a
few faxes of id/business info gets the problem corrected. The place the
domain was registered at went fully automated and that's that.

In the past the owner used to be able to just pay for the domain (we warned
him serveral times about the ownership problems) but last year they switched
to a fill-out-the-form type of renewal and needed the login-id or invoice
number to process the order. All the 1-800's we found were disconnected and
no one ever received squat from the tech support email address.

Like I said, the problems with godaddy were far and few inbetween and what
problems did crop up only took a call to get fixed.

Annoying advertising, annoying web site but everything else with them is ok
in my book.

-bruce
bje@ripco.com
Re: Network Solutions
#173
Author: Geoff Gass
Date: Sat, 05 Jan 2013 15:42
11 lines
2166 bytes
Bruce Esquibel <bje@ripco.com> wrote:
> Geoff Gass <glg@tanzenmb.com> wrote:
>> I'll give a negative to godaddy though, they're nearly as bad as NS, but
>> just not expensive.  go with namecheap or nearlyfreespeech
>
> I dunno what the hate is with godaddy, we've been using them for
> registration since 2001/02 and any problem that did crop up was usually
> handled with just one phone call to customer service.

generally, they're just as bad as NS about making it hard to cancel
services.  moreso on the hosting/dns side than domain registration.
Re: Network Solutions
#175
Author: Adam H. Kerman
Date: Sun, 06 Jan 2013 07:26
31 lines
2954 bytes
Mark Anderson <mea@nospambradnylion.com> wrote:

>If I do this in May will GoDaddy honor the existing time I have already 
>paid for?

Yes. You pay a transfer fee, which includes extending the expiration date
a year beyond expiration at the losing registrar.

>I also want to take out another domain name and need a domain 
>host.  I've used up all my freebies from Zoneedit.  I can't find 
>anywhere what GoDaddy charges for that.

http://www.godaddy.com/domains/domain-transfer.aspx

Generally, there are different prices per top-level domain.

Go Daddy doesn't charge an a la carte fee for DNS for domains they register.
One of the domains I inherited is using a registrar that charges extra for
DNS and keeps that information well hidden on their pricing lists. I'm
not renewing through them; probably switch that one to Go Daddy.

>They seem to just want to host my site and parsing through all the
>marketing bullshit is rather tiring.

Well, they want to sell you stuff you don't necessarily need. However,
their general hosting prices are cheap (cheaper than their Web hosting
prices with fancy tools).

Their customer service is quite responsive and helpful. No toll-free numbers,
though, so I generally call them on my cell phone when I'm on unlimited
night and weekend minutes.
Re: Network Solutions
#176
Author: Adam H. Kerman
Date: Sun, 06 Jan 2013 07:32
22 lines
2764 bytes
Geoff Gass <glg@tanzenmb.com> wrote:
>Bruce Esquibel <bje@ripco.com> wrote:
>>Geoff Gass <glg@tanzenmb.com> wrote:

>>>I'll give a negative to godaddy though, they're nearly as bad as NS, but
>>>just not expensive.  go with namecheap or nearlyfreespeech

>>I dunno what the hate is with godaddy, we've been using them for
>>registration since 2001/02 and any problem that did crop up was usually
>>handled with just one phone call to customer service.

>generally, they're just as bad as NS about making it hard to cancel
>services.  moreso on the hosting/dns side than domain registration.

That hasn't been my experience at all. A service I no longer wanted got
accidentally renewed. When I realize what had happened, I was able to
cancel it retroactive to the end of the last period and the fee was
immediately credited back to the credit card. After the fact, I noticed
that I could have told the system to cancel the recurring charge at the
end of the period I'd already paid for, which would have been fine.

Where did you move your hosting to?
Re: Network Solutions
#177
Author: Geoff Gass
Date: Sun, 06 Jan 2013 16:43
27 lines
2503 bytes
Adam H. Kerman <ahk@chinet.com> wrote:
> Geoff Gass <glg@tanzenmb.com> wrote:
>>Bruce Esquibel <bje@ripco.com> wrote:
>>>Geoff Gass <glg@tanzenmb.com> wrote:
>
>>>>I'll give a negative to godaddy though, they're nearly as bad as NS, but
>>>>just not expensive.  go with namecheap or nearlyfreespeech
>
>>>I dunno what the hate is with godaddy, we've been using them for
>>>registration since 2001/02 and any problem that did crop up was usually
>>>handled with just one phone call to customer service.
>
>>generally, they're just as bad as NS about making it hard to cancel
>>services.  moreso on the hosting/dns side than domain registration.
>
> That hasn't been my experience at all. A service I no longer wanted got
> accidentally renewed. When I realize what had happened, I was able to
> cancel it retroactive to the end of the last period and the fee was
> immediately credited back to the credit card. After the fact, I noticed
> that I could have told the system to cancel the recurring charge at the
> end of the period I'd already paid for, which would have been fine.
>
> Where did you move your hosting to?

I never used them, just have seen tons of complaints elsewhere, though that
may be dated.  I see parsons has stepped down from day-to-day operations, so
maybe they're improving.
Re: Network Solutions
#178
Author: Mark Anderson
Date: Sun, 06 Jan 2013 19:51
27 lines
2911 bytes
In article bje@ripco.com says...
> I've been getting ICANN verification email from them that has no info in it
> at all, the domain, account number, nothing.

This leads to a somewhat unrelated question.  Do you have to respond to 
those ICANN requests?  My registrars always send me these ICANN requests 
to update info and since my data is up to date I simply ignore them.  
Somehow though I suspect if someone wants to steal one of my domains 
could my not logging in and saying everything is OK considered in 
violation of something?

The only thing I don't put in that record is my phone number.  There's 
enough info for anyone to look my phone number up if they really need to 
talk to me and my email address is valid.  I don't give out phone 
numbers to anyone unless they have a need to call me.

Since there is no "Chicago Title" with regard to ownership of domain 
names it fascinates me how they keep track of all of this and avoid 
skulduggery.

> Good luck trying to transfer the registration, they make it hard as 
fuck to
> do it these days and are of no help. They are just fucking crooks.

I already paid the Dane Geld.  After winter passes, perhaps next summer 
sometime, I shall slit the Dane's throat quickly and decisively and on 
my terms.
Re: Network Solutions
#179
Author: Cydrome Leader
Date: Sun, 06 Jan 2013 23:54
26 lines
2505 bytes
Bruce Esquibel <bje@ripco.com> wrote:
> Geoff Gass <glg@tanzenmb.com> wrote:
> 
>> I'll give a negative to godaddy though, they're nearly as bad as NS, but
>> just not expensive.  go with namecheap or nearlyfreespeech
> 
> I dunno what the hate is with godaddy, we've been using them for
> registration since 2001/02 and any problem that did crop up was usually
> handled with just one phone call to customer service.
> 
> The biggest issues I have with them is a) you never know exactly how much a
> domain is going to cost, either new or renewal due to all their "discounts"
> and b) you have to click like a half dozen "no thanks" buttons to avoid
> the upselling.
> 
> Other than those, the only major problem I had was a SSL cert to a domain
> that we didn't host anymore and it auto-renewed on ripco's credit card.

their website is a load of shit, so I just do everything with them over 
the phone. They run a call center in the US, so I guess I'm keeping people 
employed or something like that.

I've never had technical problems with them, as all the shittiness they do 
is deliberate, with the auto renew stuf you can't turn off. I just use a 
one time card for everything and they can try to rebill all the fuck they 
want.
Re: Network Solutions
#184
Author: Bruce Esquibel
Date: Mon, 07 Jan 2013 13:03
33 lines
2579 bytes
Mark Anderson <mea@nospambradnylion.com> wrote:

> This leads to a somewhat unrelated question.  Do you have to respond to 
> those ICANN requests?  My registrars always send me these ICANN requests 
> to update info and since my data is up to date I simply ignore them.  
> Somehow though I suspect if someone wants to steal one of my domains 
> could my not logging in and saying everything is OK considered in 
> violation of something?

I don't know for sure but when that ICANN verification came to be, it looked
like a cheap fix for a minority problem.

As far as I know, if you do ignore them, nothing really happens.

Where the shoe falls is if the domain name gets involved with some kind of
dispute for whatever reason. If the registration service can't cough up the
verifications to ICANN, it's assumed the registration was fraudulent and
away it goes.

It was a band-aid solution to dealing with an amputation but was the only
practical solution they could come up with. It basically verifies that there
is a working email address associated with the domain name.

Again, as far as I know, the actual information in the verification request
does not have to be accurate, it just really needs to be acknowledged to be
in compliance.

I'm sure none of the registration services do anything if they are ignored
but you are giving them a tool to give you a headache later if for some
reason a dispute appears about your domain name.

-bruce
bje@ripco.com
Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads