🚀 go-pugleaf

Pepe Duran <pepe_d@bigfoot.com> wrote in message
news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...

> Can  anybody help me with a modem problem.
> Modem is a Web Excel 56k External Modem. Computer is a old
> (guessing at 1995 vintage) IBM Aptiva, Operating system is Win 98 SE.
> Control Panel \ System  \ device Manager \ modem
> looks ok, no asterisk or question marks.

Thats just the very basic stuff, no resource conflicts.

> Control Panel \ Modem \ More Info \ Diagnostics
> all comes up ok with all the relevant details.

Thats rather odd. Because it can clearly communicate
with the modem to get that diagnostic stuff.

> When I go to dial out I get a "Modem not Found " error.
> And the error log looks like this.

> 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice Modem
> 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF

That basically correct.

> 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> 02-01-2001 11:52:05.82 - 115200,N,8,1
> 02-01-2001 11:52:05.85 - 115200,N,8,1
> 02-01-2001 11:52:05.85 - Initializing modem.
> 02-01-2001 11:52:05.85 - Send: AT<cr>
> 02-01-2001 11:52:07.85 - Recv: <no response>
> 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:07.85 - Send: AT<cr>
> 02-01-2001 11:52:09.85 - Recv: <no response>
> 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:09.85 - Send: AT<cr>
> 02-01-2001 11:52:11.85 - Recv: <no response>
> 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:11.85 - Send: AT<cr>
> 02-01-2001 11:52:13.85 - Recv: <no response>
> 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:13.85 - Send: AT<cr>
> 02-01-2001 11:52:15.85 - Recv: <no response>

Its getting no response at all from the modem,
but does when it runs the diagnostic tab.

> 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> response.
> 02-01-2001 11:52:15.87 - Hanging up the modem.
> 02-01-2001 11:53:37.81 - Session Statistics:
> 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.

> Anybody have any suggestions on what is wrong.

You sure you havent got more than one modem installed ?
It isnt hard to do that and its not surprising that one of them
does the diagnostic fine but the other thats been setup in that
DUN connectoid isnt responding because that other phantom
modem isnt really there.

How many modems are visible in
Control Panel \ System  \ device Manager \ modem

If there is more than one, delete them all. Turn the modem off.
Reboot the system with the modem off.
Turn the system off again, turn the modem on,
boot the system again and install the modem thats seen.

Thanks for your reply Rod.
Yes DEFINITELY only one modem installed. It has been suggested to me that I
may have the wrong driver.
I downloaded the driver from the Australian distributor of this modem.
http://www.protac.com.au/files/modem/index.html
I will try uninstalling and just let windows install the driver from WIN98

Pepe..


"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:3a78d30e$1@news.iprimus.com.au...
>
> Pepe Duran <pepe_d@bigfoot.com> wrote in message
> news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...
>
> > Can  anybody help me with a modem problem.
> > Modem is a Web Excel 56k External Modem. Computer is a old
> > (guessing at 1995 vintage) IBM Aptiva, Operating system is Win 98 SE.
> > Control Panel \ System  \ device Manager \ modem
> > looks ok, no asterisk or question marks.
>
> Thats just the very basic stuff, no resource conflicts.
>
> > Control Panel \ Modem \ More Info \ Diagnostics
> > all comes up ok with all the relevant details.
>
> Thats rather odd. Because it can clearly communicate
> with the modem to get that diagnostic stuff.
>
> > When I go to dial out I get a "Modem not Found " error.
> > And the error log looks like this.
>
> > 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> > 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice Modem
> > 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
>
> That basically correct.
>
> > 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> > 02-01-2001 11:52:05.82 - 115200,N,8,1
> > 02-01-2001 11:52:05.85 - 115200,N,8,1
> > 02-01-2001 11:52:05.85 - Initializing modem.
> > 02-01-2001 11:52:05.85 - Send: AT<cr>
> > 02-01-2001 11:52:07.85 - Recv: <no response>
> > 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:07.85 - Send: AT<cr>
> > 02-01-2001 11:52:09.85 - Recv: <no response>
> > 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:09.85 - Send: AT<cr>
> > 02-01-2001 11:52:11.85 - Recv: <no response>
> > 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:11.85 - Send: AT<cr>
> > 02-01-2001 11:52:13.85 - Recv: <no response>
> > 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:13.85 - Send: AT<cr>
> > 02-01-2001 11:52:15.85 - Recv: <no response>
>
> Its getting no response at all from the modem,
> but does when it runs the diagnostic tab.
>
> > 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> > response.
> > 02-01-2001 11:52:15.87 - Hanging up the modem.
> > 02-01-2001 11:53:37.81 - Session Statistics:
> > 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> > 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> > 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.
>
> > Anybody have any suggestions on what is wrong.
>
> You sure you havent got more than one modem installed ?
> It isnt hard to do that and its not surprising that one of them
> does the diagnostic fine but the other thats been setup in that
> DUN connectoid isnt responding because that other phantom
> modem isnt really there.
>
> How many modems are visible in
> Control Panel \ System  \ device Manager \ modem
>
> If there is more than one, delete them all. Turn the modem off.
> Reboot the system with the modem off.
> Turn the system off again, turn the modem on,
> boot the system again and install the modem thats seen.
>
>
>

In article <F44e6.97583$xW4.742442@news-server.bigpond.net.au>, Pepe Duran <pepe_d@bigfoot.com> wrote:

> Can  anybody help me with a modem problem.
> Modem is a Web Excel 56k External Modem. Computer is a old (guessing at 1995
> vintage) IBM Aptiva, Operating system is Win 98 SE.
> Control Panel \ System  \ device Manager \ modem looks ok, no asterisk or
> question marks.
> Control Panel \ Modem \ More Info \ Diagnostics all comes up ok with all the
> relevant details.
> When I go to dial out I get a "Modem not Found " error.
> And the error log looks like this.
> 
> 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice Modem
> 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
> 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> 02-01-2001 11:52:05.82 - 115200,N,8,1
> 02-01-2001 11:52:05.85 - 115200,N,8,1
> 02-01-2001 11:52:05.85 - Initializing modem.
> 02-01-2001 11:52:05.85 - Send: AT<cr>
> 02-01-2001 11:52:07.85 - Recv: <no response>
> 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:07.85 - Send: AT<cr>
> 02-01-2001 11:52:09.85 - Recv: <no response>
> 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:09.85 - Send: AT<cr>
> 02-01-2001 11:52:11.85 - Recv: <no response>
> 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:11.85 - Send: AT<cr>
> 02-01-2001 11:52:13.85 - Recv: <no response>
> 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.  Retrying...
> 02-01-2001 11:52:13.85 - Send: AT<cr>
> 02-01-2001 11:52:15.85 - Recv: <no response>
> 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> response.
> 02-01-2001 11:52:15.87 - Hanging up the modem.
> 02-01-2001 11:53:37.81 - Session Statistics:
> 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.
> 
> Anybody have any suggestions on what is wrong.

Try connecting to it at 57600.

-- 
Jason  | Email:  matreya@mac.com        | "The surest way to corrupt a youth
Haines | WWW:    http://machome.w3.to/  | is to instruct him to hold in
       | IRC:    #macintosh channel     | higher regard those who think alike
       | IRC:    client.oz.org          | than those who Think Different"

Huh

"Jason Haines" <matreya@remove_mac.com> wrote in message
news:010220011445093831%matreya@remove_mac.com...
> In article <F44e6.97583$xW4.742442@news-server.bigpond.net.au>, Pepe Duran
<pepe_d@bigfoot.com> wrote:
>
> > Can  anybody help me with a modem problem.
> > Modem is a Web Excel 56k External Modem. Computer is a old (guessing at
1995
> > vintage) IBM Aptiva, Operating system is Win 98 SE.
> > Control Panel \ System  \ device Manager \ modem looks ok, no asterisk
or
> > question marks.
> > Control Panel \ Modem \ More Info \ Diagnostics all comes up ok with all
the
> > relevant details.
> > When I go to dial out I get a "Modem not Found " error.
> > And the error log looks like this.
> >
> > 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> > 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice Modem
> > 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
> > 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> > 02-01-2001 11:52:05.82 - 115200,N,8,1
> > 02-01-2001 11:52:05.85 - 115200,N,8,1
> > 02-01-2001 11:52:05.85 - Initializing modem.
> > 02-01-2001 11:52:05.85 - Send: AT<cr>
> > 02-01-2001 11:52:07.85 - Recv: <no response>
> > 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:07.85 - Send: AT<cr>
> > 02-01-2001 11:52:09.85 - Recv: <no response>
> > 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:09.85 - Send: AT<cr>
> > 02-01-2001 11:52:11.85 - Recv: <no response>
> > 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:11.85 - Send: AT<cr>
> > 02-01-2001 11:52:13.85 - Recv: <no response>
> > 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.  Retrying...
> > 02-01-2001 11:52:13.85 - Send: AT<cr>
> > 02-01-2001 11:52:15.85 - Recv: <no response>
> > 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> > response.
> > 02-01-2001 11:52:15.87 - Hanging up the modem.
> > 02-01-2001 11:53:37.81 - Session Statistics:
> > 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> > 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> > 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.
> >
> > Anybody have any suggestions on what is wrong.
>
> Try connecting to it at 57600.
>
> --
> Jason  | Email:  matreya@mac.com        | "The surest way to corrupt a
youth
> Haines | WWW:    http://machome.w3.to/  | is to instruct him to hold in
>        | IRC:    #macintosh channel     | higher regard those who think
alike
>        | IRC:    client.oz.org          | than those who Think Different"

Pepe Duran <pepe_d@bigfoot.com> wrote in message
news:oR4e6.97640$xW4.742906@news-server.bigpond.net.au...

> Thanks for your reply Rod.

> Yes DEFINITELY only one modem installed.

> It has been suggested to me that I may have the wrong driver.

Thats why I commented in the modem log at the top, it
looks like the right one. Specially that PURETE~1.INF,
the short of PureTek, the manufacturer of the Web Excels.

> I downloaded the driver from the Australian distributor of this modem.
> http://www.protac.com.au/files/modem/index.html

> I will try uninstalling and just let windows install the driver from WIN98

Yeah, would be worth trying that.

Damned odd that the diagnostic/more info can
talk to the  modem but the DUN connectoid cant.

Did it ever work, just stopped working or has never worked ?

Looks like its not installed properly if its never
worked,  something got mangled during the install.


> "Rod Speed" <rod_speed@yahoo.com> wrote in message
> news:3a78d30e$1@news.iprimus.com.au...
> >
> > Pepe Duran <pepe_d@bigfoot.com> wrote in message
> > news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...
> >
> > > Can  anybody help me with a modem problem.
> > > Modem is a Web Excel 56k External Modem. Computer is a old
> > > (guessing at 1995 vintage) IBM Aptiva, Operating system is Win 98 SE.
> > > Control Panel \ System  \ device Manager \ modem
> > > looks ok, no asterisk or question marks.
> >
> > Thats just the very basic stuff, no resource conflicts.
> >
> > > Control Panel \ Modem \ More Info \ Diagnostics
> > > all comes up ok with all the relevant details.
> >
> > Thats rather odd. Because it can clearly communicate
> > with the modem to get that diagnostic stuff.
> >
> > > When I go to dial out I get a "Modem not Found " error.
> > > And the error log looks like this.
> >
> > > 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> > > 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice Modem
> > > 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
> >
> > That basically correct.
> >
> > > 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> > > 02-01-2001 11:52:05.82 - 115200,N,8,1
> > > 02-01-2001 11:52:05.85 - 115200,N,8,1
> > > 02-01-2001 11:52:05.85 - Initializing modem.
> > > 02-01-2001 11:52:05.85 - Send: AT<cr>
> > > 02-01-2001 11:52:07.85 - Recv: <no response>
> > > 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.  Retrying...
> > > 02-01-2001 11:52:07.85 - Send: AT<cr>
> > > 02-01-2001 11:52:09.85 - Recv: <no response>
> > > 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.  Retrying...
> > > 02-01-2001 11:52:09.85 - Send: AT<cr>
> > > 02-01-2001 11:52:11.85 - Recv: <no response>
> > > 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.  Retrying...
> > > 02-01-2001 11:52:11.85 - Send: AT<cr>
> > > 02-01-2001 11:52:13.85 - Recv: <no response>
> > > 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.  Retrying...
> > > 02-01-2001 11:52:13.85 - Send: AT<cr>
> > > 02-01-2001 11:52:15.85 - Recv: <no response>
> >
> > Its getting no response at all from the modem,
> > but does when it runs the diagnostic tab.
> >
> > > 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> > > response.
> > > 02-01-2001 11:52:15.87 - Hanging up the modem.
> > > 02-01-2001 11:53:37.81 - Session Statistics:
> > > 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> > > 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> > > 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.
> >
> > > Anybody have any suggestions on what is wrong.
> >
> > You sure you havent got more than one modem installed ?
> > It isnt hard to do that and its not surprising that one of them
> > does the diagnostic fine but the other thats been setup in that
> > DUN connectoid isnt responding because that other phantom
> > modem isnt really there.
> >
> > How many modems are visible in
> > Control Panel \ System  \ device Manager \ modem
> >
> > If there is more than one, delete them all. Turn the modem off.
> > Reboot the system with the modem off.
> > Turn the system off again, turn the modem on,
> > boot the system again and install the modem thats seen.
> >
> >
> >
>
>

Hang on... go to basics here....

what is the modem command at?? to turn results on... v?

sounds like someone might have an extra dial string set...

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:3a78f2cb$1@news.iprimus.com.au...
>
> Pepe Duran <pepe_d@bigfoot.com> wrote in message
> news:oR4e6.97640$xW4.742906@news-server.bigpond.net.au...
>
> > Thanks for your reply Rod.
>
> > Yes DEFINITELY only one modem installed.
>
> > It has been suggested to me that I may have the wrong driver.
>
> Thats why I commented in the modem log at the top, it
> looks like the right one. Specially that PURETE~1.INF,
> the short of PureTek, the manufacturer of the Web Excels.
>
> > I downloaded the driver from the Australian distributor of this modem.
> > http://www.protac.com.au/files/modem/index.html
>
> > I will try uninstalling and just let windows install the driver from
WIN98
>
> Yeah, would be worth trying that.
>
> Damned odd that the diagnostic/more info can
> talk to the  modem but the DUN connectoid cant.
>
> Did it ever work, just stopped working or has never worked ?
>
> Looks like its not installed properly if its never
> worked,  something got mangled during the install.
>
>
> > "Rod Speed" <rod_speed@yahoo.com> wrote in message
> > news:3a78d30e$1@news.iprimus.com.au...
> > >
> > > Pepe Duran <pepe_d@bigfoot.com> wrote in message
> > > news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...
> > >
> > > > Can  anybody help me with a modem problem.
> > > > Modem is a Web Excel 56k External Modem. Computer is a old
> > > > (guessing at 1995 vintage) IBM Aptiva, Operating system is Win 98
SE.
> > > > Control Panel \ System  \ device Manager \ modem
> > > > looks ok, no asterisk or question marks.
> > >
> > > Thats just the very basic stuff, no resource conflicts.
> > >
> > > > Control Panel \ Modem \ More Info \ Diagnostics
> > > > all comes up ok with all the relevant details.
> > >
> > > Thats rather odd. Because it can clearly communicate
> > > with the modem to get that diagnostic stuff.
> > >
> > > > When I go to dial out I get a "Modem not Found " error.
> > > > And the error log looks like this.
> > >
> > > > 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> > > > 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice
Modem
> > > > 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
> > >
> > > That basically correct.
> > >
> > > > 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> > > > 02-01-2001 11:52:05.82 - 115200,N,8,1
> > > > 02-01-2001 11:52:05.85 - 115200,N,8,1
> > > > 02-01-2001 11:52:05.85 - Initializing modem.
> > > > 02-01-2001 11:52:05.85 - Send: AT<cr>
> > > > 02-01-2001 11:52:07.85 - Recv: <no response>
> > > > 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.
Retrying...
> > > > 02-01-2001 11:52:07.85 - Send: AT<cr>
> > > > 02-01-2001 11:52:09.85 - Recv: <no response>
> > > > 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.
Retrying...
> > > > 02-01-2001 11:52:09.85 - Send: AT<cr>
> > > > 02-01-2001 11:52:11.85 - Recv: <no response>
> > > > 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.
Retrying...
> > > > 02-01-2001 11:52:11.85 - Send: AT<cr>
> > > > 02-01-2001 11:52:13.85 - Recv: <no response>
> > > > 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.
Retrying...
> > > > 02-01-2001 11:52:13.85 - Send: AT<cr>
> > > > 02-01-2001 11:52:15.85 - Recv: <no response>
> > >
> > > Its getting no response at all from the modem,
> > > but does when it runs the diagnostic tab.
> > >
> > > > 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> > > > response.
> > > > 02-01-2001 11:52:15.87 - Hanging up the modem.
> > > > 02-01-2001 11:53:37.81 - Session Statistics:
> > > > 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> > > > 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> > > > 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.
> > >
> > > > Anybody have any suggestions on what is wrong.
> > >
> > > You sure you havent got more than one modem installed ?
> > > It isnt hard to do that and its not surprising that one of them
> > > does the diagnostic fine but the other thats been setup in that
> > > DUN connectoid isnt responding because that other phantom
> > > modem isnt really there.
> > >
> > > How many modems are visible in
> > > Control Panel \ System  \ device Manager \ modem
> > >
> > > If there is more than one, delete them all. Turn the modem off.
> > > Reboot the system with the modem off.
> > > Turn the system off again, turn the modem on,
> > > boot the system again and install the modem thats seen.
> > >
> > >
> > >
> >
> >
>
>

How about the modem diagnostics from control panel ?
To reset it to factory defaults send AT&F to it from a Hyperterm session
connected directly to the relevant com port. Is the com port used by
anything else ? Is it disabled in the bios ? Is the com port installed under
windows ? (control panel, system, device manager)


"Pepe Duran" <pepe_d@bigfoot.com> wrote in message
news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...
> Can  anybody help me with a modem problem.
> Modem is a Web Excel 56k External Modem. Computer is a old (guessing at
1995
> vintage) IBM Aptiva, Operating system is Win 98 SE.
> Control Panel \ System  \ device Manager \ modem looks ok, no asterisk or
> question marks.
> Control Panel \ Modem \ More Info \ Diagnostics all comes up ok with all
the
> relevant details.

GS <gs@nq.net> wrote in message
news:95ass5$ssn$1@gnamma.connect.com.au...

> Hang on... go to basics here....

> what is the modem command at??

Its the most basic thing that can be sent to the modem,
send it AT, you should get something back, normally an OK.

> to turn results on... v?

There are no 'results' with just an AT sent to the modem.

The log says nothing comes back at all. 'no response'

But clearly the diagnostics/more info does return strings from the modem.

> sounds like someone might have an extra dial string set...

Nope, the setup strings specified in the inf file for the modem are
sent to the modem, and DUN expects some response from the
modem, before it sends the extra settings, last in the modem setup.

The log shows that DUN aint getting anything back from the modem.

But diagnostics/more info does.


> Rod Speed <rod_speed@yahoo.com> wrote
>> Pepe Duran <pepe_d@bigfoot.com> wrote

> > > Thanks for your reply Rod.
> >
> > > Yes DEFINITELY only one modem installed.
> >
> > > It has been suggested to me that I may have the wrong driver.
> >
> > Thats why I commented in the modem log at the top, it
> > looks like the right one. Specially that PURETE~1.INF,
> > the short of PureTek, the manufacturer of the Web Excels.
> >
> > > I downloaded the driver from the Australian distributor of this modem.
> > > http://www.protac.com.au/files/modem/index.html
> >
> > > I will try uninstalling and just let windows install the driver from
> WIN98
> >
> > Yeah, would be worth trying that.
> >
> > Damned odd that the diagnostic/more info can
> > talk to the  modem but the DUN connectoid cant.
> >
> > Did it ever work, just stopped working or has never worked ?
> >
> > Looks like its not installed properly if its never
> > worked,  something got mangled during the install.
> >
> >
> > > "Rod Speed" <rod_speed@yahoo.com> wrote in message
> > > news:3a78d30e$1@news.iprimus.com.au...
> > > >
> > > > Pepe Duran <pepe_d@bigfoot.com> wrote in message
> > > > news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...
> > > >
> > > > > Can  anybody help me with a modem problem.
> > > > > Modem is a Web Excel 56k External Modem. Computer is a old
> > > > > (guessing at 1995 vintage) IBM Aptiva, Operating system is Win 98
> SE.
> > > > > Control Panel \ System  \ device Manager \ modem
> > > > > looks ok, no asterisk or question marks.
> > > >
> > > > Thats just the very basic stuff, no resource conflicts.
> > > >
> > > > > Control Panel \ Modem \ More Info \ Diagnostics
> > > > > all comes up ok with all the relevant details.
> > > >
> > > > Thats rather odd. Because it can clearly communicate
> > > > with the modem to get that diagnostic stuff.
> > > >
> > > > > When I go to dial out I get a "Modem not Found " error.
> > > > > And the error log looks like this.
> > > >
> > > > > 02-01-2001 11:52:05.59 - 56000bps External Fax Voice Modem in use.
> > > > > 02-01-2001 11:52:05.59 - Modem type: 56000bps External Fax Voice
> Modem
> > > > > 02-01-2001 11:52:05.59 - Modem inf path: PURETE~1.INF
> > > >
> > > > That basically correct.
> > > >
> > > > > 02-01-2001 11:52:05.59 - Modem inf section: Modem_6
> > > > > 02-01-2001 11:52:05.82 - 115200,N,8,1
> > > > > 02-01-2001 11:52:05.85 - 115200,N,8,1
> > > > > 02-01-2001 11:52:05.85 - Initializing modem.
> > > > > 02-01-2001 11:52:05.85 - Send: AT<cr>
> > > > > 02-01-2001 11:52:07.85 - Recv: <no response>
> > > > > 02-01-2001 11:52:07.85 - WARNING: Unrecognized response.
> Retrying...
> > > > > 02-01-2001 11:52:07.85 - Send: AT<cr>
> > > > > 02-01-2001 11:52:09.85 - Recv: <no response>
> > > > > 02-01-2001 11:52:09.85 - WARNING: Unrecognized response.
> Retrying...
> > > > > 02-01-2001 11:52:09.85 - Send: AT<cr>
> > > > > 02-01-2001 11:52:11.85 - Recv: <no response>
> > > > > 02-01-2001 11:52:11.85 - WARNING: Unrecognized response.
> Retrying...
> > > > > 02-01-2001 11:52:11.85 - Send: AT<cr>
> > > > > 02-01-2001 11:52:13.85 - Recv: <no response>
> > > > > 02-01-2001 11:52:13.85 - WARNING: Unrecognized response.
> Retrying...
> > > > > 02-01-2001 11:52:13.85 - Send: AT<cr>
> > > > > 02-01-2001 11:52:15.85 - Recv: <no response>
> > > >
> > > > Its getting no response at all from the modem,
> > > > but does when it runs the diagnostic tab.
> > > >
> > > > > 02-01-2001 11:52:15.85 - ERROR: Unable to recover from unrecognized
> > > > > response.
> > > > > 02-01-2001 11:52:15.87 - Hanging up the modem.
> > > > > 02-01-2001 11:53:37.81 - Session Statistics:
> > > > > 02-01-2001 11:53:37.81 -                Reads : 0 bytes
> > > > > 02-01-2001 11:53:37.81 -                Writes: 15 bytes
> > > > > 02-01-2001 11:53:37.81 - 56000bps External Fax Voice Modem closed.
> > > >
> > > > > Anybody have any suggestions on what is wrong.
> > > >
> > > > You sure you havent got more than one modem installed ?
> > > > It isnt hard to do that and its not surprising that one of them
> > > > does the diagnostic fine but the other thats been setup in that
> > > > DUN connectoid isnt responding because that other phantom
> > > > modem isnt really there.
> > > >
> > > > How many modems are visible in
> > > > Control Panel \ System  \ device Manager \ modem
> > > >
> > > > If there is more than one, delete them all. Turn the modem off.
> > > > Reboot the system with the modem off.
> > > > Turn the system off again, turn the modem on,
> > > > boot the system again and install the modem thats seen.
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

Richard C <snoovey@no.hotmail.spam.com> wrote in
message news:95b1qe$1g7$1@bugstomper.ihug.com.au...

> How about the modem diagnostics from control panel ?

He said they work fine.

> To reset it to factory defaults send AT&F

The inf string does that, as the first part of the string.

> to it from a Hyperterm session connected directly to the
> relevant com port. Is the com port used by anything else ?
> Is it disabled in the bios ? Is the com port installed under
> windows ? (control panel, system, device manager)

He gets the diagnostic info in control panel/modems/diagnostics/more info.

> "Pepe Duran" <pepe_d@bigfoot.com> wrote in message
> news:F44e6.97583$xW4.742442@news-server.bigpond.net.au...
> > Can  anybody help me with a modem problem.
> > Modem is a Web Excel 56k External Modem. Computer is a old (guessing at
> 1995
> > vintage) IBM Aptiva, Operating system is Win 98 SE.
> > Control Panel \ System  \ device Manager \ modem looks ok, no asterisk or
> > question marks.
> > Control Panel \ Modem \ More Info \ Diagnostics all comes up ok with all
> the
> > relevant details.
>
>
>

On Thu, 01 Feb 2001 02:44:53 GMT, "Pepe Duran" <pepe_d@bigfoot.com>,
wrote:


>Anybody have any suggestions on what is wrong.

there is a way you can get a modem to dial from DOS,  thats an easy
way to see if the modem responds.  i just wish i could remember the
command.

with that modem also, you only need to install it as a standard modem,
or as a Standard 56k or V90 modem.    becuase its a hardware modem you
dont need the exact drivers for it.

Mark Blake <joeblake@L7.net> wrote in message news:pedi7tomn524dob7inalenerdmah7m89f3@4ax.com...
> Pepe Duran <pepe_d@bigfoot.com> wrote

>> Anybody have any suggestions on what is wrong.

> there is a way you can get a modem to dial from DOS,
> thats an easy way to see if the modem responds.

Better to just use hyperterminal to do that.

> i just wish i could remember the command.

You basically just pipe it to the comms port.

> with that modem also, you only need to install it as a standard
> modem, or as a Standard 56k or V90 modem.    becuase its
> a hardware modem you dont need the exact drivers for it.

It is desirable to install it properly if only so the connect speed is reported properly.

isnt it just     echo "atz" > com2:



Rod Speed <rod_speed@yahoo.com> wrote in message
news:3a79be93@news.iprimus.com.au...
>
> Mark Blake <joeblake@L7.net> wrote in message
news:pedi7tomn524dob7inalenerdmah7m89f3@4ax.com...
> > Pepe Duran <pepe_d@bigfoot.com> wrote
>
> >> Anybody have any suggestions on what is wrong.
>
> > there is a way you can get a modem to dial from DOS,
> > thats an easy way to see if the modem responds.

Ray <ray181@mailandnews.com_SPAM> wrote in
message news:3a7c19e4@news.iprimus.com.au...

> isnt it just     echo "atz" > com2:

Yeah, thats a pipe. What I said.


> Rod Speed <rod_speed@yahoo.com> wrote in message
> news:3a79be93@news.iprimus.com.au...
> >
> > Mark Blake <joeblake@L7.net> wrote in message
> news:pedi7tomn524dob7inalenerdmah7m89f3@4ax.com...
> > > Pepe Duran <pepe_d@bigfoot.com> wrote
> >
> > >> Anybody have any suggestions on what is wrong.
> >
> > > there is a way you can get a modem to dial from DOS,
> > > thats an easy way to see if the modem responds.
>
>
>

just a simple question and of course another SMART ARSE answer from Rod

Rod Speed <rod_speed@yahoo.com> wrote in message
news:3a7c67c7@news.iprimus.com.au...
>
> Ray <ray181@mailandnews.com_SPAM> wrote in
> message news:3a7c19e4@news.iprimus.com.au...
>
> > isnt it just     echo "atz" > com2:
>
> Yeah, thats a pipe. What I said.

----8<------cut--------8<----------

On Sat, 3 Feb 2001 22:46:46 +0800, "Ray"
<ray181@mailandnews.com_SPAM>, wrote:

>
>isnt it just     echo "atz" > com2:
>

thanks Ray for reading between the lines in what was my obvious cry
for help. in other words please remind me what the command is :-) 

it is an interesting one to know and a damn sight easier than teaching
someone who cant find the write (sic) click button how to find and use
hypertermininal

Ray <ray181@mailandnews.com_SPAM> wrote in
message news:3a7d596e@news.iprimus.com.au...

> just a simple question

To which you get a simple answer, yes, thats a pipe.

> and of course another SMART ARSE answer from Rod

wota fuckwit.


> Rod Speed <rod_speed@yahoo.com> wrote
>> Ray <ray181@mailandnews.com_SPAM> wrote

>>> isnt it just     echo "atz" > com2:

>> Yeah, thats a pipe. What I said.

Mark Blake <joeblake@L7.net> wrote in message news:bbnq7t0im8e0em0pldvjuoeeruo04ldhff@4ax.com...
> Ray <ray181@mailandnews.com_SPAM>, wrote

>> isnt it just     echo "atz" > com2:

> thanks Ray for reading between the lines in what was my obvious cry
> for help. in other words please remind me what the command is :-)

> it is an interesting one to know

Useless today, the world's moved on.

> and a damn sight easier than teaching someone who cant find
> the write (sic) click button how to find and use hypertermininal

You have to teach them to use a DOS window instead.

Pity its useless in a situation where hyperteminal is available because
DUN will override it when it does the modem setup on dialout.

On Mon, 5 Feb 2001 07:45:10 +1100, "Rod Speed" <rod_speed@yahoo.com>,
wrote:

>
>Mark Blake <joeblake@L7.net> wrote in message news:bbnq7t0im8e0em0pldvjuoeeruo04ldhff@4ax.com...
>> Ray <ray181@mailandnews.com_SPAM>, wrote
>
>>> isnt it just     echo "atz" > com2:
>
>> thanks Ray for reading between the lines in what was my obvious cry
>> for help. in other words please remind me what the command is :-)
>
>> it is an interesting one to know
>
>Useless today, the world's moved on.
>
>> and a damn sight easier than teaching someone who cant find
>> the write (sic) click button how to find and use hypertermininal
>
>You have to teach them to use a DOS window instead.

thats not so hard,  click start , run, type command, click OK
now type exactly what i say.

>
>Pity its useless in a situation where hyperteminal is available because
>DUN will override it when it does the modem setup on dialout.
>

i wasnt alluding to using dos to insert a string to the modem becuase
of course DUN starts off with &F
hyperterminal is different kettle of fish when talking to some real
novices. especially when in so many systems hyperterminal is not even
installed.  so first you got to get it installed then walk them
through the setup.  that takes so long.  that DOS pipe is something
quick and easy.

the easy test b4 going to Hyperterminal is to ask the person what time
does it show on their video recorder and/or microwave if they say its
12.00 and flashing then you have no chance in hell of teaching them
hyperterminal inside an hour :-)

Mark Blake <joeblake@L7.net> wrote in message news:b07t7t8tuudrc4565k0vbc1esofa8ek29j@4ax.com...
> Rod Speed <rod_speed@yahoo.com> wrote
>> Mark Blake <joeblake@L7.net> wrote
>>> Ray <ray181@mailandnews.com_SPAM>, wrote

>>>> isnt it just     echo "atz" > com2:

>>> thanks Ray for reading between the lines in what was my obvious cry
>>> for help. in other words please remind me what the command is :-)

>>> it is an interesting one to know

>> Useless today, the world's moved on.

>>> and a damn sight easier than teaching someone who cant find
>>> the write (sic) click button how to find and use hypertermininal

>> You have to teach them to use a DOS window instead.

> thats not so hard,  click start , run, type command,
> click OK now type exactly what i say.

Hyperterminal is even easier, they already know how to launch a Win
app and just need to be told how to tell it to use a COM port directly.

And its more capable than the DOS pipe too.

>> Pity its useless in a situation where hyperteminal is available because
>> DUN will override it when it does the modem setup on dialout.

> i wasnt alluding to using dos to insert a string to the
> modem becuase of course DUN starts off with &F

So the DOS pipe is useless in that situation being discussed. And
no real use in any Win9x installation either. Its only really useful in
a DOS machine which doesnt have a DOS terminal program.

> hyperterminal is different kettle of fish when talking to some real novices.

In theory, yes. In practice is no more difficult to explain how
to use hyperterminal to talk to a com port directly than it is
to tell someone how to drop to DOS in a Win9x machine.

> especially when in so many systems hyperterminal
> is not even installed.  so first you got to get it installed
> then walk them through the setup.  that takes so long.

Wild exaggeration.

> that DOS pipe is something quick and easy.

And useless in the situation being discussed. Hyperterminal is
rather more useful if installing the modem using the standard
Win9x driver still doesnt see DUN getting any response from
the modem. Hyperterminal can be used to see if the AT is
being sent, if the modem responds to it, if Hyperterminal sees
the response. If hyperterminal does see the response and DUN
doesnt, very likely DUN is broken and needs to be reinstalled.

And since the modem is reinstalled anyway, no big deal to install
hyperterminal too. Its handy for other stuff like the after call stats
etc which are also useful once the modem does dial out.

> the easy test b4 going to Hyperterminal is to ask the person
> what time does it show on their video recorder and/or microwave
> if they say its 12.00 and flashing then you have no chance in
> hell of teaching them hyperterminal inside an hour :-)

Wota silly wanker you are Blake. Its just as easy to teach them
how to use hyperterminal on a specified com port as that DOS
pipe. And there is more that they can do once they've done it too.

The DOS pipe is useless on a Win9x system today, the world's moved on.

On Mon, 5 Feb 2001 07:42:16 +1100, "Rod Speed" <rod_speed@yahoo.com>
wrote:

>
>Ray <ray181@mailandnews.com_SPAM> wrote in
>message news:3a7d596e@news.iprimus.com.au...
>
>> just a simple question
>
>To which you get a simple answer, yes, thats a pipe.
>
>> and of course another SMART ARSE answer from Rod
>
>wota fuckwit.
>
>
>> Rod Speed <rod_speed@yahoo.com> wrote
>>> Ray <ray181@mailandnews.com_SPAM> wrote
>
>>>> isnt it just     echo "atz" > com2:
>
>>> Yeah, thats a pipe. What I said.

Isn't | a pipe, and < and > redirectors?

Gerard Thomson <shiraz69@hotmail.com> wrote in message news:c2db8toh0mobht16esabpgvkd7c4q7af5e@4ax.com...
> Rod Speed <rod_speed@yahoo.com> wrote
>> Ray <ray181@mailandnews.com_SPAM> wrote

>>> isnt it just     echo "atz" > com2:

>> Yeah, thats a pipe. What I said.

> Isn't | a pipe, and < and > redirectors?

Like a lot of those terms, there isnt just one black
and white usage.  The short story is that the term
pipe is the more general term and the action is a pipe.