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In article <31372FE6.4E3B@vax.sbu.ac.uk>, leelaslk@vax.sbu.ac.uk says...
>
>Does anyone have any good or bad experiences with the US Robotics
>Sportster Vi 28,800 modem ?.
>
>Thanks for any info.
>
>Lasitha
>-- 
>Lasitha Leelasena               
>Systems & Software Engineer
>South Bank University, London
>E-mail:Lasitha.Leelasena@sbu.ac.uk
I do not know if it counts but I have been
using this modem for a couple of weeks now 
and have had no problems with it.
I think it is very good.

John

In article <4hqstk$h0d@newsgate.dircon.co.uk>, loughnan@dircon.co.uk 
says...
>
>In article <31372FE6.4E3B@vax.sbu.ac.uk>, leelaslk@vax.sbu.ac.uk 
says...
>>
>>Does anyone have any good or bad experiences with the US Robotics
>>Sportster Vi 28,800 modem ?.
>>
>>Thanks for any info.
>>
>>Lasitha
>>-- 
>>Lasitha Leelasena               
>>Systems & Software Engineer
>>South Bank University, London
>>E-mail:Lasitha.Leelasena@sbu.ac.uk

I've had problems with mine--drops carrier, won't allow binary 
transfers, etc.  I've read a lot of very bad things on compuserve about 
their (USR's) recent "bad" customer service, also.  

The sad thing is that I've always had good luck with their modems in the 
past...back in the old days up until the 14.4s...the 28.8s well?  Just 
be sure to get the latest revisions of everything!

In article <4hqstk$h0d@newsgate.dircon.co.uk>, loughnan@dircon.co.uk (John
Loughnan) wrote:

> In article <31372FE6.4E3B@vax.sbu.ac.uk>, leelaslk@vax.sbu.ac.uk says...
> >
> >Does anyone have any good or bad experiences with the US Robotics
> >Sportster Vi 28,800 modem ?.
> >
> >Thanks for any info.
> >
> >Lasitha
> >-- 
> >Lasitha Leelasena               
> >Systems & Software Engineer
> >South Bank University, London
> >E-mail:Lasitha.Leelasena@sbu.ac.uk
> I do not know if it counts but I have been
> using this modem for a couple of weeks now 
> and have had no problems with it.
> I think it is very good.
> 
> John


I've had two 28.8 Sportsters. Both had disconnect problems. I didn't mind
that so much. USR's customer relations and tech support are essentially
non-existent and an insult. I mind that a lot. BTW, before someone claims
the problem was in my system, the Supra I stuck in the place of the second
USR has worked flawlessly out of the box. It's so nice to not even be
aware I have a modem chugging along.

To repeat...USR customer support is soooo bad it is not worth taking a
chance with this company. There are too many other options available.

-- 
John P. Anderson
jpa@deltanet.com

I've been using mine for a few months now connecting
exclusively to a pool of USR Couriers.  I never have a problem
at all with the modem.  As far as I can tell, I always
connected at 28.8 (using Linux most of the time).
However, the part that makes the modem a "Vi," that is
the Voice part is useless for most practical purpose.
It's not a problem for me because I bought it at a price
much lower than a regular but you might want to reasses
your selection if voice mail is important for you.
The other things people complained about here include
the volume button that doesn't work as conveniently as
with the regular Sportster, the problem at 57.6 setting
with the old 28.8 (I don't know about the 33.6).

Hope this helps.

In article <4htnon$i4f@piglet.cc.utexas.edu>, Vic Menayang
<victor@ccwf.cc.utexas.edu> writes
>with the regular Sportster, the problem at 57.6 setting
>with the old 28.8 (I don't know about the 33.6).

Could you expand, what is the problem at 57.6

-- 
John Stanners
Glen Internet Limited
Tel: +44 (0)1349 865022, Fax: +44 (0)1349 865111
http://www.glen.co.uk

In article <4htnon$i4f@piglet.cc.utexas.edu>, victor@ccwf.cc.utexas.edu 
says...
>
>
>I've been using mine for a few months now connecting
>exclusively to a pool of USR Couriers.  I never have a problem
>at all with the modem.  As far as I can tell, I always
>connected at 28.8 (using Linux most of the time).
>However, the part that makes the modem a "Vi," that is
>the Voice part is useless for most practical purpose.
>It's not a problem for me because I bought it at a price
>much lower than a regular but you might want to reasses
>your selection if voice mail is important for you.
>The other things people complained about here include
>the volume button that doesn't work as conveniently as
>with the regular Sportster, the problem at 57.6 setting
>with the old 28.8 (I don't know about the 33.6).
>
>Hope this helps.

This sounds like an external modem...I guess I should say that the modem 
with which I am having so much trouble is an internal.

Donna

John Stanners <webmaster@glen.co.uk>  wrote:

=>In article <4htnon$i4f@piglet.cc.utexas.edu>, Vic Menayang
=><victor@ccwf.cc.utexas.edu> writes
=>>with the regular Sportster, the problem at 57.6 setting
=>>with the old 28.8 (I don't know about the 33.6).

I'm seriously considering the Sportster as a backup to my Courier. What is the main
difference between this new Sportster Vi and the older version?


bye 4 now

Andy    
From Lincolnshire, England
Technology in the Middle of Nowhere!

In <jpa-0903961739590001@ana1054.deltanet.com>, jpa@deltanet.com (John P. Anderson) writes:
>In article <4hqstk$h0d@newsgate.dircon.co.uk>, loughnan@dircon.co.uk (John
>Loughnan) wrote:
>
>> In article <31372FE6.4E3B@vax.sbu.ac.uk>, leelaslk@vax.sbu.ac.uk says...
>> >
>> >Does anyone have any good or bad experiences with the US Robotics
>> >Sportster Vi 28,800 modem ?.
>> >

I use several of these modems and find them very good.  I have
experienced no problems with them using Windows, Windows 95
and OS/2 to access a variety of online services.

-----------------------------------------------------------------
Bruce Paterson                    IBM                    Scotland
Internet: bruce@uk.ibm.com                         CIS: 100106,13
          bruce@ibm.net
Homepage: http://ourworld.compuserve.com/homepages/bruce_paterson

In article <5ynumDAxPtQxEwJA@nts1.demon.co.uk>,
John Stanners  <webmaster@glen.co.uk> wrote:
:In article <4htnon$i4f@piglet.cc.utexas.edu>, Vic Menayang
:<victor@ccwf.cc.utexas.edu> writes
:>with the regular Sportster, the problem at 57.6 setting
:>with the old 28.8 (I don't know about the 33.6).
:
:Could you expand, what is the problem at 57.6
:

Sometime the modem just wouldn't take any commands at that speed
setting.  No probelm at 115.2 or 38.4.

Andrew Sayers <storm@globalnet.co.uk> wrote:
:
:I'm seriously considering the Sportster as a backup to my Courier. What is the main
:difference between this new Sportster Vi and the older version?

The new Sporsters (including Vi's) support V34+ or speed up to
33.6kb.

I have had this modem for several months and as far as data and voice
I am very happy.  I can send faxes fine but the comm app that comes
with it cannot descriminate between fax/voice so you cannot get it to
automatically recieve fax and voice without supervision.

With these types of modems--if your goal is to have a automated
answering system for voice and fax the software and chip-set are very
important since some comm software are chip-set specific.  Many of the
common apps in this class are not compatible with this modem.

My best advice for you is this:  If you want automatic voice/fax/data
answering -look for a modem that is sold with the new MS Phone app.
The hardware is not as important because all modems are designed
around a very small number of chip sets so what is important is it's
compatablity with effective software.

Jim


jpa@deltanet.com (John P. Anderson) wrote:

>In article <4hqstk$h0d@newsgate.dircon.co.uk>, loughnan@dircon.co.uk (John
>Loughnan) wrote:

>> In article <31372FE6.4E3B@vax.sbu.ac.uk>, leelaslk@vax.sbu.ac.uk says...
>> >
>> >Does anyone have any good or bad experiences with the US Robotics
>> >Sportster Vi 28,800 modem ?.
>> >
>> >Thanks for any info.
>> >
>> >Lasitha
>> >-- 
>> >Lasitha Leelasena               
>> >Systems & Software Engineer
>> >South Bank University, London
>> >E-mail:Lasitha.Leelasena@sbu.ac.uk
>> I do not know if it counts but I have been
>> using this modem for a couple of weeks now 
>> and have had no problems with it.
>> I think it is very good.
>> 
>> John


>I've had two 28.8 Sportsters. Both had disconnect problems. I didn't mind
>that so much. USR's customer relations and tech support are essentially
>non-existent and an insult. I mind that a lot. BTW, before someone claims
>the problem was in my system, the Supra I stuck in the place of the second
>USR has worked flawlessly out of the box. It's so nice to not even be
>aware I have a modem chugging along.

>To repeat...USR customer support is soooo bad it is not worth taking a
>chance with this company. There are too many other options available.

>-- 
>John P. Anderson
>jpa@deltanet.com

On 13 Mar 1996 22:58:27 -0600, victor@ccwf.cc.utexas.edu (Vic
Menayang) wrote:

>Andrew Sayers <storm@globalnet.co.uk> wrote:
>:
>:I'm seriously considering the Sportster as a backup to my Courier. What is the main
>:difference between this new Sportster Vi and the older version?
>
>The new Sporsters (including Vi's) support V34+ or speed up to
>33.6kb.

Sorry, but in the UK they're not supporting the 33.6k baud rate. The
upgrade to 33.6 is in the form of a new firmware chip. USR have
confirmed that they have NO plans to offer this chip in the UK - I
tried!
I suppose you could get the US version and hack the AT commands to
work for our dial tones, but probably not worth the effort...

Regards
Andrew

|"If love is the answer, could you rephrase the question?"|
|                                                         |
| '95 ZXR750, '88 BX GTi, '68 MGB GT   - my little babies |

loughnan@dircon.co.uk (John Loughnan) wrote:

>In article <31372FE6.4E3B@vax.sbu.ac.uk>, leelaslk@vax.sbu.ac.uk says...
>>
>>Does anyone have any good or bad experiences with the US Robotics
>>Sportster Vi 28,800 modem ?.
>>
>>Thanks for any info.
>>
>>Lasitha
>>-- 
>>Lasitha Leelasena               
>>Systems & Software Engineer
>>South Bank University, London
>>E-mail:Lasitha.Leelasena@sbu.ac.uk
>I do not know if it counts but I have been
>using this modem for a couple of weeks now 
>and have had no problems with it.
>I think it is very good.

>John
Hi
Unfortunatly I purchased 1 of these bits of junk to use with my
notebook while mobile. I wanted to use the software I use in the
office. Trumpet Winsock Bitcom & Bitfax. Bitcom and Trumpet works fine
but I use the fax more and Bitfax  will not work nor will any other
fax software other than the supplied interlink crap. I am fed up
trying to get Robotics to admiit they have a problem. The last straw
was when 1 of their engineeers told me that the Sportser V34 was type
2.0 compliant but not 2 compliant same applied to type 1.0 and 1.
If you just want to access the net its fine but if you need to fax
forget it
Bye


Roger Burgess Tel. +44 (0)1243 785325
              Fax  +44 (0)1243 771061
              Mobile +44 (0)383 950320
              e-mail roger@burgess.nildram.co.uk

In article <4ifedt$hi0@linux.nildram.co.uk>,
Roger SS Burgess <roger@burgess.nildram.co.uk> wrote:

| was when 1 of their engineeers told me that the Sportser V34 was type
| 2.0 compliant but not 2 compliant same applied to type 1.0 and 1.
| If you just want to access the net its fine but if you need to fax
| forget it

What's the problem with that, other than that the people who named
the standards were on drugs? 2 and 2.0 are not the same, and decent
fax software should support both. Of all the bad things about the
modem, this doesn't seem to be a problem.
--
	-bill davidsen (davidsen@tmr.com)
"As a software development model, Anarchy does not scale well."
		-Dave Welch

In article <4i88th$qj7@piglet.cc.utexas.edu>, victor@mail.utexas.edu wrote:

>Sometime the modem just wouldn't take any commands at that speed
>setting.  No probelm at 115.2 or 38.4.

Yours works at 115.2??? Ours works at 38.4 ONLY - any other setting it
will take AT commands, but upon connection, all you get is garbage.

In article <eric-2203962225330001@sobt.ao.net>, Eric Shaw <eric@ao.net> wrote:
| In article <4i88th$qj7@piglet.cc.utexas.edu>, victor@mail.utexas.edu wrote:
| 
| >Sometime the modem just wouldn't take any commands at that speed
| >setting.  No probelm at 115.2 or 38.4.
| 
| Yours works at 115.2??? Ours works at 38.4 ONLY - any other setting it
| will take AT commands, but upon connection, all you get is garbage.

- lock DTE speed
- use hardware flow control
- see the manual

If you have it set up correctly and it doesn't work, you could have
a bad modem. But the very common cause is some problem with flow
control, usually "there isn't any."

Hope this helps.
--
	-bill davidsen (davidsen@tmr.com)
"As a software development model, Anarchy does not scale well."
		-Dave Welch

In article <4ja2v5$vp4@usenetw1.news.prodigy.com>, davidsen@tmr.com (bill
davidsen) wrote:

>If you have it set up correctly and it doesn't work, you could have
>a bad modem. But the very common cause is some problem with flow
>control, usually "there isn't any."

Nope, its definately set with the locked DTE and everything.  Sportster
Vi's are just broken that way.  Even regular USR Sportsters don't exhibit
*this* particular problem, with the same computers, just the Sportster
Vi.  It works at 38400 - if the DTE was changing to DCE that wouldn't
work. It just doesn't work at 57600 or 115200 (in addition to problems
with error correction negotiation, v.34 negotiation, recognizing people's
voices as faxtones, and general flakiness).